In this episode of Cyber Security Inside, Camille and Tom get into what securing consumer devices looks like in a remote work world and why it’s so important.
Guest Carolina Milanesi, Founder and Principal Analyst at The Heart of Tech, joins the conversation to answer the biggest questions, like:
• What will companies and employees need to do differently moving forward?
• Is focusing solely on device security good enough?
• How do we balance employee privacy with company data and asset security?
...and more. Don’t miss it!
Here are some key take-aways:
• For years, we’ve been bringing consumer technology into the work environment. And now with remote work and WFH, there’s even less of a divide between work/home and less control over the devices being used.
• There’s now a greater need to understand where the weakest links are and what needs to be done to protect company data and assets.
• Post-COVID, not everyone is going to want to come back to work, especially not 5 days a week. Remote work is here to stay, so we need to approach security with this in mind.
• When COVID hit, many people were forced to work remotely without any previous planning or experience -- and the burden of making that overnight switch fell to the employee. Moving forward, the responsibility will likely need to rest more heavily on the employer.
• In the past, the concern was around bringing consumer devices into the workplace. Now, it’s about bringing work technology into the home. Some things that the IT department may want to do to ensure security on those devices may not be welcome in the employee’s home.
• One way to solve part of the security problem is to issue company PCs that have cellular connectivity built in.
• While it may be simpler to focus on securing devices, the better option may be to focus on securing the data.
Some interesting quotes from today’s episode:
“There's less control over which device we as humans gravitate towards, and therefore there's a higher need to understand, first of all, what devices we use and what we like to use, and where your weakest links might be when you talk about data security and asset security.”
“There's no question in my mind that the way that we are going to interact in the office is going to change. Work and office are not going to be the same thing. I don't have to go to the office to work. I'm going to go to the office to interact with people, which is what most people lament missing, being remote -- and in a more purposeful way than we did before.”
“People had to go and work remotely overnight. And the burden of that was on the employee. It can't be like that. It has to be on the corporate side.”
“Before you were bringing a consumer device into an office, so it was clear, you kind of have to go by the rule of the office. Now you're bringing technology in my home. At the end of the day, I see that as my home. And there are things that I might not actually be happy for my IT department to be doing.”
“One thing that we definitely have seen OEMs and enterprise ask for more is connectivity embedded in laptops. And that cuts out any of that idea of, ‘Okay, I have an IT department now in my home managing my network.’.”
“In 2020 there was a lot of flexibility put into the way that we were working…Once we are in the position to go back to the office and it’s a choice to be home, I think that flexibility is going to go away and there's going to be a set of requirements that organizations will have.”
“I think the device is the easier thing to fix, to be honest. And at the same time, I worry that focusing on the device might give you a false sense of security because the issue is the data.”
“I think what plays in our favor from a corporate perspective is that consumers are becoming more aware of privacy and security risks. And I think that gives them a better position to understand that in a corporate environment.”
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