Apps to Grow Your Business

What happens when you mix marketing, a genuine love for people and financial acuity… well you get Danetha Doe! Her unique mix of skills goes way beyond the theory you find in business books, Danetha has walked the walk and talked the talk. So what is she up to today? We caught up with Danetha on another GetApp Podcast to learn more about her work as a brand ambassador for Xero’s accounting app, to get her insights into what makes a great marketing campaign and how to reach out to millennials and multicultural markets. Get in touch with Danetha here… Danetha Doe’s main websiteBookkeeping 101 CourseThe Simple Guide to Accounting and Financial Strategy for New EntrepreneursTweet her @DanethaDoe

Fact: your business will live or die depending on how efficiently you can find potential customers. This is lead generation – and with 20 years of marketing experience David T. Scott has literally written the book on it with The New Rules of Lead Generation. David joined me on the podcast to talk more about how to begin a lead generation plan, the key differences between B2B vs. B2C lead generation, and to reveal his go-to lead generation business software and apps. You can read more about David T. Scott on his site ScottOnMarketing.com or pick up one of his two books: The New Rules of Lead Generation or The Essential Guide to Small Business Marketing. Additionally, you can follow David on Twitter @ScottOnMktg

Meet “America’s #1 Small Business Expert”, Melinda Emerson. The charismatic SmallBizLadyfinishes her day’s work by 11AM, shuns cellphones, and swears that Dropbox and Google Drivehave “saved her life.” We caught up with Melinda to find out the secrets of going from being a soul-sapped employee to living the perfect life as your own boss. As well as revealing her do’s and don’ts for setting up a business, Melinda explained the role technology and apps are playing in the success of businesses, and what she loves and hates about QuickBooks Online and Infusionsoft. Check out Melinda’s latest book “Become Your Own Boss in 12 Months”, where you can discover everything you need to launch a small business. You can also follow Melinda on Twitter at @SmallBizLady

You don’t get anywhere without hustle and hard work. Sujan Patel has done both while building the successful digital marketing agency, Single Grain and now as the VP of marketing at When I Work. In this show, Sujan spoke openly on why his first attempt at launching his own digital agency failed and the key for its success on the second launch. Additionally Sujan went into detail while sharing which are some of his favorite SEO and Twitter apps. Enjoy the show and let Sujan know in a comment below if you recommend any other Twitter or SEO apps he could check out.

This is what happens when an entrepreneur scratches his own itch. Emery Wells started out as a video editor, found himself providing services to top ad agencies and then he saw more opportunity in the cloud. Emery is the co-founder and CEO of Frame.io an online video collaboration app that was recently featured on TechCrunch and Product Hunt. We invited Emery on the podcast to discover more about his life as a video editor entrepreneur, other apps used at Frame.io and what advice he would give wannabe entrepreneurs.

Brooklyn cheesemonger BKLYN Larder is enjoying the sweet smell of success, thanks, in no small part, to the adoption of a cloud-based inventory management software. Emily Taylor, director of eCommerce and online communication at BKLYN Larder, has been in charge of implementingOrdoro as its inventory manager.  In this episode, Emily explains the impact that this app– and others – have had on the business of selling delicious cheeses, home made food, and hard-to-find grocery items. [00:00:50] The road leading to directing BKLYN Larder. [00:05:32] The biggest shock at BKLYN Larder. [00:07:57] Lessons learned from two holiday seasons: “We just get out a Word document and make a list of everything that went wrong and how to fix it.” [00:10:54] When to look for apps to solve problems: “When we see that our labor costs are going up because of inefficiencies, that’s when we go, ‘there has to be a program to let us do that!” [00:14:56] What’s the big deal about human service? [00:16:20] The impact of Ordoro and other apps on BKLYN Larder: Ordoro has saved the company tons of time by simply doing batch printing of shipping labels.BigCommerce integrated with PayPal to capture sales.BMartinStudios designed the BKLYN Larder website.

Rand Fishkin is the founder, face, soul, and self-styled Wizard of Moz. He’s built an SEO tool that industry experts love. But his success hasn’t always been easy. Rand has spoken before about the building of Moz.com and ending up $500,000 in debt. We caught up with Rand to talk about his life now, including his new role at Moz, the new tool keyword research tool he’s building, and the apps he loves to use. Oh, and his moustache.     Apps used by Rand Fishkin and MOZ.com   Jira     Pingdom     Slack     Office 365     15Five     Balsamiq     Buzzsumo     7Geese     Conspire     Creative Cloud     FounderDating     True Social Metrics

Ed Molyneux is the founder and CEO of FreeAgent, small business accounting software. The story of how he built the first version of FreeAgent speaks to a recurring theme with entrepreneurs: solving your own problem first. [00:02:47] Lessons from 11 years as a Harrier Jet pilot Ed made it very clear that to be successful as a pilot or entrepreneur you need to be able to rely on a great team. It’s this team that will ultimately determine if your mission as a pilot or business is successful. “The excitement that you get from being part of a really effective team isn’t that dissimilar to those days [as a Harrier pilot].” [00:07:49] Building a team Since putting together a team is not easy, especially when you’re a startup, I asked Ed for some advice on how to choose the right people. “You recognize the gaps in your abilities and you hire people who can do the things, and are excited about doing the things that you just can’t do.” [00:10:53] Bridging the gap between engineers and pilots After his time in the Royal Air Force, Ed went on to consult with HP, helping software developers design more appropriate solutions for pilots. In this role he was able to apply his computer science degree and his experience as a pilot to help both sides better understand and communicate their needs. “If you understand the problem domain and you understand technology then you can be very effective at solving some of those problems.” [00:17:03] How FreeAgent came to be “The very first inception of FreeAgent was me solving my own problem which was, how do I manage my own finances in a way that I understand.” [00:21:28] Premium apps used by FreeAgent Google Docs runs their day to day in company collaboration. Slack as their central hub of communications. Trello as the backbone of their general company wide project management. Zendesk as their helpdesk management. Salesforce as their CRM because of the amount of integrations. 00:23:40-00:24:33 Trello use case for a 70 person team. [00:27:34] An app problem FreeAgent is struggling with [00:30:25] Ed’s role at Administrate [00:33:16] 3 questions a growing company needs to ask itself How scalable is this business? Which channels are actually working for us? If we received investment could we spend the money to scale? [00:36:30] Beware of the shiny app promising to solve all your problems

Susan Baroncini Moe is the founder of Business in Blue Jeans, a personal business coaching service. Susan helps current business owners find new business models for growth, and additionally acts as a guide to those wanting to transition from employee to entrepreneur.   [00:03:20] What is Business in Blue Jeans “One of the reasons entrepreneurs doubt themselves is that they simply don’t know how to do a lot of the things that as business owners we all need to know how to do.” [00:06:43] Common traits among entrepreneurs Susan made special mention that there is a common condition she sees in a lot of her clients: grandiose ideas and big plans but a lingering fear and feeling that they’re unqualified or incapable of doing it. Tip: “Success Inventory”, keep a running list of your accomplishments, moments where you have been successful that prove that you are qualified. [00:11:09] Guinness World Record Holder Few people can say that they are an officially recognized world record holder in anything. Susan holds the record for the longest uninterrupted live webcast video at 36h23s which she broke in 2012. To break the record and make time fly, Susan brought in marketing and business authors, like Larry Winget, Bob Burg and David Meerman Scott, Scott Stratton, Chris Brogan and Michael Gerber. This stream was like a masterclass in entrepreneurship and small business. [00:16:51] Where to start when you want to be your own boss Transitioning from employee to entrepreneur with a revenue generating business is hard. Susan shares some tips for making that transition as painless as possible, while keeping her clients from making rash decisions. [00:20:26] All about the Business in Blue Jeans book Knowing that she can only help so many people through her individual coaching, Susan wrote theBusiness in Blue Jeans book to help people “chasing a business dream”. “Whether you’re looking into starting a small business or a chasing a dream that needs a lot of elbow grease and focus, this book will be of practical use to you. -Amazon review” [00:22:21] Transitioning from employee to entrepreneur [00:25:38] Going slowly and iterating vs. aggressively seeking revenue [00:28:18] Ideas to acquire initial user traffic One example Susan gave about a clever tactic to generate more traffic was a successful online contest. TomatoEnvy.com a personal blog turned business founded by Brande Plotnick hosts an annual contest to guess how many pounds of tomatoes she’ll harvest that sesason. This contest has brought in a deluge of traffic from people eager to follow her progress and guessing the correct number. [00:35:57] Business apps Susan recommends 00:35:57 – 00:42:02 – Zoho CRM, used to keep notes on client coaching and business calls 00:42:02 – Basecamp with the Google Drive integration 00:42:16 – Tsheets for time tracking when a client has Susan on retainer 00:43:05 – RescueTime to track productivity

Dorie Clark, author of Stand Out: How to Find Your Breakthrough Idea and Build a Following Around It, is also a strategic marketing consultant and can be found at DorieClark.com. She joined us on the GetApp podcast to talk about her book and what we can do to discover out breakthrough ideas. “For a lot of professionals today it’s very common that people have a lot of different jobs a lot of different careers and we need to know how to adapt in the marketplace.” [00:04:45] Dorie explains how she faced a rough patch when she was repeatedly turned down from doctoral programs and after pivoting into journalism, got laid off a year later when the economy started to hit the publishing industry. Those moments where inspiration to write her first book: Reinventing You: Define Your Brand, Imagine Your Future. “Often times the reason there was a failure was because of larger forces I really couldn’t see at the time.” [00:07:00] When asked about how to get out of a personal rut, Dorie suggests to “reframe the situation and ask yourself if there is another way you can get to your goal”. Instead of staying focused on what you initially wanted, see if there are opportunities in other areas “that touch and overlap with your interests.” “It’s not realistic to assume that every time you set a plan you’re going to achieve it.” [00:12:39] Dorie suggests that “as the entrepreneur of your own life you have to try a lot of different things, take a lot of small bets, throw things against the wall and see what sticks.” “For any idea to really stick, for something to go viral… there’s a three-step process.” [00:17:48] When you happen to land on that idea worth fighting for, Dorie has a three-step process to follow in order for your idea to take off. One-to-One idea transmission: vet your idea with a small trusted group of people. One-to-Many idea transmission: sharing ideas in more traditional ways like blogging, promotional campaigns. Many-to-Many idea transmission: you have crossed over and you are no longer the only one talking about your idea. [00:20:28] Dorie talks about who would find her book Stand Out the most useful and she said, “Stand Out is for anyone who has some kind of an idea, company or cause that they are passionate about and need help to break through the noise.” Dorie goes on to say: “this book helps you become a recognized expert in your field and will help you show people why they should choose you.” “Having a strong email list matters a lot more than any social media presence you could have.” [00:22:55] Dorie warns that having a huge following on Twitter and Facebook isn’t everything. You want to control your contacts, following and to do that you need a strong email list. [00:25:32] When asked to go a bit further into how we can find our own breakthrough idea Dorie says: “attack a big problem because that’s something worth talking about.” In other words: think big. One of the most interesting suggestions from Dorie to find that big idea is to combine disciplines and ideas to create something new that people haven’t seen before. [00:30:50] She also gives some cautionary advice to keep you from running wild with the first idea to pop into your head. “To make sure you have the right idea you’ll want to run it by some people you trust.” In the case that you don’t really have anyone in your close circle that can critique your plans then Dorie suggests “you grow your network strategically.” She offers the example of John Corcoran, host of the Smart Business Revolution podcast. He uses interviews to expand his professional network and in the process creates content that acts as “the beacon that allows you to be found”. [00:34:37] So what apps does Dorie Clark love? She reveals her love of the online scheduling software, ScheduleOnce; sings the praises of Contactually for online contact management, and explains that she just purchased Camtasia. [00:37:07] Contactually was specially mentioned as one of her favorite apps and she has John Corcoran to thank for putting her on to it. Dorie says that she had been looking for a solution to manage her growing number of contacts and to prioritize the importance of a contact for future follow ups. [00:40:12] Besides those apps Dorie explains that she’s also a big user of TripIt Pro, TurboScan, and LastPass. [00:43:18] You can enter Dorie’s giveaway right now, a 42-page workbook based on 139 questions from Stand Out. All you have to do is go to DorieClark.com and sign up to her mailing list. This workbook will help you in the process of discovering your breakthrough idea by asking you the precise question to get you there.

Guy Kawasaki on The Art of the Start, social media and exciting apps Guy Kawasaki needs little introduction. He was with Apple when it rose from the ashes, he's a successful entrepreneur and investor, but most notably he's an outspoken proponent of social media as the best marketing tool. We caught up with him in this episode of the GetCast to chew the fat on everything from smart watches to social media. "I love watches but I’m not rushing out to buy it" [05:06] What better way to kick off our talk than with the Apple Watch? Guy is a watch enthusiast who is especially fond of Breitlings, and is currently wearing a Withings Activitaé. The Apple Watch is another story though. “I would never predict that Apple is going to fail with any device like this but I’m not going to rush out and buy it.” Guy did see one bit of potential with the Apple Watch. "I always lose my car keys, but never lose my arm" [06:51] “If the watch took the place of my car key, I would be very interested in that. I always lose my car keys, I never lose my arm.” No arguing that logic. The problem is, will you trust that apps security? We should ask Matt to chime in on the potential security holes of the Apple Watch. The 10-20-30 rule and crowdfunding [11:01] Guy's latest book, The Art of the Start 2.0 is almost a complete rewrite of the original edition. With more than 60% new content Guy has included lots of new topics, one of which is crowdfunding. We talk about a wonderful blog post on Copyhackers. Joanna Wiebe wrote a how-to guide to writing a Kickstarter pitch. If you want to crowdfund, you need to read this now! One of the most memorable parts of The Art of The Start, and one section that was not rewritten, was Guy’s 10-20-30 rule about pitch presentations (10-slides, 20-minutes, 30-point font). Even though it’s memorable and many people refer to the 10-20-30 rule startups still aren’t taking it literally. Guy mentions that self proclaimed “Guy fanboys” will show him dog-eared copies of The Art of the Start and immediately turn around and open a 60-slide presentation! The Art of Social Media [16:14] While it took co-author Peg Fitzpatrick 6 months to convince Guy, she eventually managed to get him to work on another great book with her, The Art of Social Media. Persistence does pay off. I asked Guy what was the secret to social media and he had this to say, “post things that people want to learn about, rather than things you want to tell them about. What do they want to consume rather than what do you want to ram down their throat.” He went on to say that the secret to cutting through the social media noise is to post things of “value, information, assistance, inspiration or entertainment.” In other words, and like he says before, don’t ram self promotional crap down peoples throats. Guy’s recommended Apps [19:20] Guy spills the beans on his favorite apps, telling us what he loves about Evernote, Dropbox, Buffer, SproutSocial, and HootSuite. “Spray and pray” marketing for your app idea [22:00] Guy is, for better or worse, known to be an extremely prolific publisher on social media. When asked how you could begin marketing a product on social media he advises: “become a thought leader. Become known as someone who has a good taste in curation.” [23:31] We also flipped this situation on its head. How would you go from having a social media audience but nothing to sell them? Guy used as an example one of his favorite tech channels on YouTube Marques Brownlee. Guy noted that in this case the challenge would not be if you could sell something, but instead could you build that thing to sell. Democratic design evangelism [25:10] Guy bangs the drum for a whole range of different apps, one of which is Canva. Guy proclaims that “Canva is to graphics, what Macintosh was to computing, it’s going to democratize graphics.” We agree, Canva is extremely useful for someone who needs to create graphics and doesn’t want to undertake the learning curve of Adobe’s Photoshop. On Peg Fitzpatrick: "The best social media person in the world" [26:08] I went back to ask a little more about Peg Fitzpatrick, guys co-author on The Art of Social Media. Peg must be something very special to Guy because what he says is amazing. “Peg Fitzpatrick is the best social media person in the world. There are people who are hard workers, there are people who are curious and there are people who are smart and then there’s Peg who’s all three.” App wrap-up [27:20] We came to an end talking about some lesser known apps that do a great job and this is what Guy personally recommends TweetDeck for looking at Twitter Voila for capturing screenshots Meerkat to Tweet live video "is going to be awesome" Juice app for content suggestions tailored to the interests of people you follow on Twitter. Be sure to check out The Art of The Start 2.0 on Amazon.com for Guy's insights into making your product or service a hit.

Interview and advice from Howler Brothers CMO From working in a medical device startup to starting an investment fund Rick Wittenbraker is a guy who has a lot experience helping to build companies. Rick is now the marketing director at Howler Brothers apparel company and he’s our guest on this episode. Experience with startups [00:02:23] Rick started his career with a job in a private equity firm. After his stint there he decided to move back to Austin where he linked up with some friends to lead their medical device startup in marketing and business development. [00:06:14] Not satisfied with working in a startup, Rick and his brother decide to take a bigger role and invest. Together they pooled their money and establish Stage One Capital which invested in a variety of startups. [00:10:30] During his time as investor Rick listened to a lot of pitches and learned a thing or two about what the successful companies do to grow. Listen to some advice Rick has to those take the Lean Startup methodology by heart (hint, this is what’ll get you closer to generating revenue). Joins the Howler Brothers team [00:16:13] In 2014 Rick left the awesome ice chest company, Yeti Coolers. Before he left he learned one interesting bit of e-commerce data. His most avid customers where the online shoppers, they were the ones who came online to buy all the addons and accessories. Rick left Yeti Coolers to join the apparel company Howler Brothers, who creates products for people who love to be outdoors and looking up at stars instead of skyscrapers. Advice to someone taking their first steps in e-commerce [00:22:41] Rick was fortunate to be an early investor in one of the most fresh and dynamic clothing companies, Bonobos. Over the years Rick was able to discover the marketing tactic responsible for 80% of their revenue. Listen in to know more about it. Ricks daily marketing ritual [00:29:27] Today, Rick is dedicated to understanding why a customer bought so his day starts by checking out the Howler Brothers Shopify data to see who ordered. Rick also mentions that part of their growth and success is due to improving operations. Since starting to use Ordoro for their inventory management Rick has noticed an increase in productivity. He highly recommends Ordoro for anyone doing their own fulfillment and wanting to automate tedious manual tasks. [00:35:30] Additionally Rick mentioned other business apps being used by Howler Brothers. Basecamp and Highrise for internal project management and communication. MailChimp for email marketing analytics and aesthetics. Tip, less copy more images, more aspirational. Brand building when you have more time than money [00:39:54] Rick suggest some simple marketing for anyone building an e-commerce business. “Take people behind the scenes to what’s going on, be transparent. Breathe a real life human element to what you’re doing.” Additionally Rick blasted those auto Tweeters saying, “if you’re publishing your tweets out a week in advance… it’s a waste of time. if you’re not having a true dialog why do it?” Some suggested blogs [00:44:04] Being a “big product guy” it’s only natural that one of his favorite blogs be product related. Kuiu is a hunting brand that in Ricks own words, “is doing amazing product marketing”. Definitely go and check out how Kuiu is doing things. The other blog that Rick frequently visits and highly recommends to entrepreneurs is Both Sides of The Table written from the real life lessons of Mark Suster. Advice on choosing business apps [00:48:46] The last bit of advice that Rick had for us was about knowing what apps to buy. He recommends that you put in the work to identify where you have bottlenecks in your business. Those areas that are holding you back, taking up the most resources and time. “Don’t be afraid to spend money for the right tool that will help you save time.” Wise words from the marketing manager at www.HowlerBros.com

Being proactive about developing talent you need Cain Ullah is the CEO and co-founder of Red Badger a software development company helping enterprise intrapreneurs. Cain joins on on this episode to talk about how he built Red Badger and how they proactively handle recruiting How to close more deals How do you get a new software company to be taken seriously. You have no track record or credibility. Cains advice after knowing what he knows now, “live software examples would have made pitching to partners the value of Red Badger much easier”. Apps to reduce infrastructure costs while starting up As a software company Red Badger has always utilized cloud based apps to reduce operational costs. Apps are such an important part of their business Cain says,” we hold quarterly company wide tech round tables to evaluate libraries, frameworks and apps”. Some apps that Cain recommends: FreeAgent is their accounting app to manage payroll, expenses and budgets. Slack to almost completely replace email for communication. NewRelic for cloud based analytics and dashboards at Fortnum & Mason Managing hiring from a spreadsheet, not anymore As a GetApp user and community member Cain reviewed Workable and he’s still in love with it. Red Badger is using Workable to replace spreadsheets and for their analytics and talent tracking features. One amazing testimonial from Cain about Workable: With more talent coming into our funnel and conversion increasing Workable pays for itself.” Other apps that Red Badger loves: GitHub to manage internal source code. PipeDrive to manage our sales process with the Zapier integration to sync data through the mobile app. Building your own talent Red Badger quickly faced a problem, they couldn’t find enough of the talented developers they needed. Their solution was to do something that does not scale, build the Badger Academy. This 10 week intensive full time coaching program takes in university students and gives them modern web app development techniques. The goal is to have them graduate with real world skills quickly become productive team members. One of the projects students work on is called Badger Time. This is an in house project that builds an integration into FreeAgent through their api to manage Red Badger’s resourcing and profitability of all of their projects. The goal is to know who worked on what, what time they put in and how much to pay out each person per project. To know more about Red Badger’s services, visit them at www.Red-Badger.com

Wordpress web design for small businesses Julian Kingman is a GetApp community member who left a review for ActiveCampaign and is now joining us on this episode of our podcast. Julian is a web designer and developer who uses Wordpress to help small businesses reach their goals. Tips to get more clients To get more customers to his freelance studio, Design Man Can, Julian recommends these tips from personal experience. Consistent work ethics deliver results and get word of mouth referrals. Create profiles on TaskRabbit and Craigslist to get discovered by new clients. Network with your local community through Meetup.com. How to keep clients happy Julian mentioned that a big part of his work was dedicated initially to discovering the real reason his clients need websites. These are some of the tools that help him stay on top of clients and diligent in his research. Evernote to keep track of conversations and client needs/ideas/feedback. Trello as a multitasking project management tool (CRM, project management and lead pipeline). Recommended Wordpress resources Solving design and functionality issues is crucial to keeping his customers happy and referring him to their friends. These are a couple of Wordpress tools that Julian fully recommends to anyone working with Wordpress. Pageline CMS, drag and drop custom theme creation. Piklist to build functional web apps with Wordpress. ActiveCampaign for sales automation What initially landed Julian on GetApp was how much of a fan he and his client where of ActiveCampaign. So much so that he left a review and now recommends it when Marketo is just toooooo pricey. The single thing Julian loves most about ActiveCampaign: Tracking user behavior onsite to then send automatic and hyper relevant promotional messages based on what they did/saw on site. Make sure to check out Julians work at www.DesignManCan.com

The future of scaling companies and exponential growth As a Harvard researcher in the future of work and models of leadership, Erica Dhawan discovered something fascinating. People were harnessing relationships, resources and networks in revolutionary new ways. Cotential, helping accelerate employee connections This discovery is what Erica, and co-founder/co-author Saj-Nicole Joni, coined as Connectional Intelligence. Their company Cotential takes that model of Connectional Intelligence and applies it to the companies and workforces. Apps that Cotential uses Evernote Basecamp Asana Slack Get Big Things Done, beyond crowdsourcing Together Erica and Saj-Nicole have co-authored Get Big Things Done: The Power of Connectional Intelligence. This book takes crowdsourcing and the hive mind to the next level. Erica and Saj-Nichole show us in this book how Connectional Intelligence is the step after crowdsourcing, the step that actually generates the breakthroughs. Get the book now on Amazon Duolingo a personal favorite How do you translate a large media site like BuzzFeed while helping the work learn a new language? Duolingo does it as a free language learning app with a very clever text translation service on the side. This is why Erica loves this app, it’s represents the power of how engaged groups of large people can help solve a business problem to a group of companies. Critical app to writing her book A big part of getting notes down quickly and staying productive was done with the Elements text editor. Erica loved how it synced with Dropbox and helped her stay organized. Elements text editor Erica Dhawan’s recommended books Cognitive Surplus: How Technology Makes Consumers into Collaborators Choose Yourself! The Tipping Point: How Little Things Can Make a Big Difference Free Giveaway: Team Guide + Assesment US residents text 66866 and type in Erica to receive this free guide which teams and individuals can use to see how Get Big Things Done ready you are. Get in touch Erica Dhawan Cotential Get Big Things Done

Jodie Hebbard is a life coach that decided to start her remote coaching business and soon had a scheduling problem across multiple time zones. In this show, Jodie shares with us why she is a life coach and also the reasons why she decided to use Acuity Scheduling in her new business. https://www.jodiehebbard.com http://www.getapp.com/hr-employee-management-software/a/acuity-scheduling/

http://www.ascentres.com

You don't often find someone with over 12 years experience in the SaaS industry. Rick Chapman is one of the rare SaaS experts whose been there from the dot-com bust to today's appification of everything. Rick joined us on this episode of the GetCast to talk about the evolution of SaaS and his book the SaaS Entrepreneur. He also shares with us his predictions about what is going to be key in the evolution of SaaS and apps. Links to Rick Chapman... SaaS Entrepreneur: The Definitive Guide to Succeeding in Your Cloud Application Business SaaS University Softletter, information and news for the SaaS industry. Rick on Twitter @rickchapman53

Find your new cloud accounting apps at http://www.getapp.com/finance-accounting-software/accounting/ In this show you'll learn why QuickBooks uses... Zendesk for customer service. Uservoice as part of their help desk. Intuit QuickBase for team collaboration. JIRA for development management. MailChimp for email marketing. SurveyMonkey for data collection. HipChat for real time team contact. Onmiture from Adobe for web tracking and analytics. Salesforce for lead reports. Tableau for number crunching. David also recommends... Pocket Casts to listen to podcasts. Any.do as a personal to-do manager. Evernote for note-taking. Contactually to track contacts. Nine as an Exchange client. Find your new cloud accounting apps at http://www.getapp.com/finance-accounting-software/accounting/

Find your new cloud accounting apps at http://www.getapp.com/finance-accounting-software/accounting/ In this show you’ll learn why FinancialForce uses… Salesforce as their crm tool. Google apps for productivity. Marketo to do landing pages. Kevin also recommends... Samsung Gear Live smart watch. Tile for keeping track of things. Find your new cloud accounting apps at http://www.getapp.com/finance-accounting-software/accounting/