Bodcast by Practice Plan

In this episode of The Business of Dentistry podcast, host Hazel Dockery is joined by Regional Support Manager, Donna Hall to discuss plans and what to do when your plan and pay-as-you-go prices are out of kilter. What you’ll hear: Causes of plan and pay-as-you-go prices being out of alignment Effects to the business if your pricing is incorrect How to approach changing a pricing structure Advice if your plan and pay-as-you-go prices are currently out of alignment

In this episode of the In the Loupe podcast, host, Nigel Jones, is joined by Tim Boyle, Director of Sales and Business Development at REVA Global Medical to talk about virtual assistants and making the best use of team resources. What you’ll hear: The effects of admin burnout The importance of the patient experience for practices Whether AI can help with supporting the administrative side of practices How the relationship works for patients dealing with virtual assistants

In this episode of The Business of Dentistry podcast, host Donna Hall is joined by Wesleyan Financial Services Dental Specialist Financial Advisor, Dan Atkins, to discuss about how practice owners can stay financially resilient in a rapidly shifting economic landscape. What the episode covers: Key financial pressures affecting dental practices in 2026 Why now is the ideal time to review both personal and business finances The essential financial foundations every Principal should prioritise Strategic steps for growth, exit planning and long‑term stability.   This podcast is for information purposes only and does not constitute financial advice. The value of investments can go down as well as up. Charges may apply. Learn more about charges at wesleyan.co.uk/charges Practice Plan Limited is an introducer appointed representative of Wesleyan Financial Services Limited. Practice Plan Limited (Registered in England and Wales No. 03089948) is a part of the Wesleyan Group. Registered office: Cambrian Works, Gobowen Road, Oswestry, Shropshire, SY11 1HS Telephone number: 0333 259 6967. Website: www.practiceplan.co.uk. Wesleyan Financial Services Ltd (Registered in England and Wales No. 1651212) is authorised and regulated by the Financial Conduct Authority. Registered Office: Colmore Circus, Birmingham B4 6AR. Telephone: 0345 351 2352. Calls may be recorded to help us provide, monitor and improve our services to you.

In this episode of The Business of Dentistry podcast, host, Hazel Dockery, sits down with Tracy Pound, Managing Director of business management consultancy, Maximity to talk about cyber security and the risks for dental practices.  What you’ll hear: The risks to dental practices of a cyber attack                                                         Why keeping digital equipment up to date is vital for security The consequences of a hack for dental practices The importance of using multi factor authentication and how to keep an eye out for phishing attacks Best training and exercises to help stay secure.

In this episode of The Business of Dentistry podcast, Suzanne Maxwell, Practice Owner of Drymen Dental Care, sits down with host and Regional Support Manager, Selina Alexander to discuss her move from NHS to private practice and how it has benefitted her team and patients.   What you’ll hear:  What sparked the decision to move from NHS to private practice The patients’ response to the decision The key moment Suzanne realises she had done the right thing How the practice has changed, post conversion Advice for others who may be feeling the same way and considering making the move to private practice.

In this episode of The Business of Dentistry podcast, host, Donna Hall, sits down with fellow Regional Support Manager (RSM), Josie Hutchings, to talk about her 25 years in dentistry and reflect on what it’s been like supporting dentists to change their lives for the better.   What you’ll hear: Dentists’ fears 25 years ago and in 2026 Real life stories about how a conversion has changed someone's life for the better Advice to anyone still unsure about whether to stay in the NHS How our RSMs support someone preparing to go through a conversion.

In this episode of The Business of Dentistry podcast, host, Hazel Dockery, sits down with team performance specialist, Mark Topley, to discuss his new practice manager bootcamp. Run over 5 months, it’s designed to help participants build the confidence to lead clearly, handle challenging conversations, strengthen communication skills, and implement practical systems to manage their teams in a structured, sustainable way. What you’ll hear: How the Practice Manager Bootcamp came about Points covered on the five-month course What sort of practice managers and dental practices would benefit from this training The expected results of completing the leadership programme.

In this episode of The Business of Dentistry podcast, host, Hazel Dockery, sits down with Pat Langley, Founder and Chief Executive of Apolline Ltd, to discuss how compliance is more than just policies and tick boxes.   What you’ll hear:   Definition of compliance How to change the mindset about compliance The values of a mock inspection Recommended training around compliance One thing every dentist needs to understand about compliance

In this episode of The Business of Dentistry podcast, guest host, Hussein Hassanali, from Thorpe Dental Group speaks to Dr Aditi Bhalla, a specialist dentist, about Compassion Focused Dentistry. What you’ll hear: How Aditi developed her interest in Compassion Focused Dentistry The Dental Wellbeing Hub and the resources available on it How she creates and builds a community online How to join her sessions and become part of the Dental Wellbeing Hub. Website link: https://draditibhalla.com/dental-wellbeing-hub

In this episode of The Business of Dentistry podcast, host, Hazel Dockery sits down with mixed practice owner, Amit Jilka, who has five sites across Staffordshire to discuss his take on the upcoming NHS contract changes in England. What you’ll hear: How the current NHS contract is performing His views on the proposed lengthening of the recall period Whether he believes this is a step towards the NHS becoming a core service only The part membership plans will play in dentistry under the new contract.

In this episode of The Business of Dentistry podcast, Cathy Murphy from Christie & Co, sits down with host, Hazel Dockery, to offer insights into the dental practice sales market and how it is looking in 2026.     What you’ll hear: - The increase of first-time or independent buyers’ purchasing practices - When it’s best for a seller to contact a broker such as Christie & Co to achieve their optimum sale value - What’s hot and what’s not in practice sales - Cathy’s personal view of how the dental market is likely to play out in 2026.

In this episode of The Business of Dentistry podcast, Regional Support Manager, Donna Hall, sits down to discuss switching plan providers, working with Practice Plan and what type of support you need for your practice.  What you’ll hear: Bespoke and tailor-made membership packages and marketing with Practice Plan Aid in moving over patients across from previous provider and keeping in communication with the patients during the transition Fully training your staff around the changes of moving provider Our process for reviewing your plan fees and implementing any changes

In this episode of the In the Loupe podcast, Nigel Jones chats to Simon Thackery, Practice Owner and President of the British Association of Private Dentistry about the changes in dentistry moving into 2026. What you’ll hear: Their thoughts on why the Chancellor has called for an inquiry by the CMA into private dentistry costs Their views on the current dental landscape and the costs associated with working within private dentistry How the recently announced changes to the NHS dental contract might affect practices.

In our latest Practice Plan bodcast Laura Hills gets to know more about our newest Regional Support Manager, Kirsty Munn. Kirsty fills us in on her career so far, how she sees her role at Practice Plan and what she hopes to bring to her practices in the coming months.   What you’ll hear: Kirsty’s career before heading into the world of dentistry What attracted her to joining Practice Plan Previous career success stories that reflect how she would like to support clients going forward Her goals for the next few months and the rest of 2026.

In this episode of the In the Loupe podcast, Nigel Jones is joined by Eddie Crouch, chair of the British Dental Association, to discuss all the recent news stories and changes in dentistry heading into 2026 and beyond.   What you’ll hear: Thoughts on the recent UK Autumn Budget The recent headline about the Chancellor calling for an inquiry by the CMA around private dentistry costs The reaction to the changes in the NHS contract in Wales in 2026. * Note: This episode was recorded before the recent changes to the NHS dental contract were announced.

In this episode of The Business of Dentistry podcast, Regional Support Manager, Amy Hansford, sits down with Victoria Vickery, founder of All Star Marketing Club, to discuss all things social media within your dental practice and how vital a tool it can be to communicate and engage with your patients.   What you’ll hear: Key objectives dental practices should aim for with their social media presence Types of content that tend to perform best for dental practices on Facebook and Instagram Common mistakes dental practices make on social media and how they can avoid them.

In this episode of The Business of Dentistry podcast, Area Manager, Katrina James, sits down with Regional Support Manager, Louise Anderson, to discuss the current dental landscape in Wales and navigating the NHS contract changes in Wales heading into 2026. What you’ll hear: Their initial reaction to the proposed changes What the new contract proposes The biggest impacts on day-to-day working under this new proposed contract How Practice Plan can support you through this time. 

In this episode of The Business of Dentistry podcast, Dental Business Coach, Michael Bentley, chats to Hazel Dockery about the power of a dental treatment coordinator (TCO) and how the role can really benefit a dental practice. What you’ll hear:   How Michael started out in dentistry   How valuable a TCO can be   How practices without a TCO are missing out.

In this episode of the 'In the Loupe' podcast, host Nigel Jones reflects on the recent UK Autumn Budget and CMA Investigation announcements. What you’ll hear: How the UK Autumn budget could affect dentistry Recent news around the Chancellor calling for an inquiry by the CMA around private dentistry costs What all this could mean for dentistry in the coming months.

In this episode of The Business of Dentistry podcast, Principal Dentist and Co-owner at Duston Dental Practice, Andrew Lamb sits down and speaks to us about his journey from NHS dentistry to becoming a private practice.  What you’ll hear: How Covid became a massive game changer for the practice 2 years on from converting - how life has changed Advice for anyone who is considering the move to private practice.