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By LiveChat Business Sidekick: LiveChat Podcast
Business Sidekick: LiveChat Podcast
Podcast

Business Sidekick: LiveChat Podcast

By LiveChat
21
0

This podcast was created to share the knowledge we've gained, here at LiveChat, during our journey. We've started as a small, garage start-up to become leaders of live chat market and that’s a lot of knowledge to share! We hope that you will make a good use of it and that we will help you to grow your online business. Enjoy!

This podcast was created to share the knowledge we've gained, here at LiveChat, during our journey. We've started as a small, garage start-up to become leaders of live chat market and that’s a lot of knowledge to share! We hope that you will make a good use of it and that we will help you to grow your online business. Enjoy!

21
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John Hall/Influence & Co.: The Definition of Content Marketing

Episode in Business Sidekick: LiveChat Podcast
John Hall, co-founder and CEO of Influence & Co. talks about essentials and definition of content marketing.
Marketing and strategy 9 years
0
0
1
23:37

Mat Patterson/HelpScout: How to Build Your First Customer Support Team

Episode in Business Sidekick: LiveChat Podcast
From this episode, you’ll learn from Mat from HelpScout how to hire right people for your team and what customer service metrics are the most important.
Marketing and strategy 9 years
0
0
0
21:42

Sujan Patel: How to Build Your Personal Brand

Episode in Business Sidekick: LiveChat Podcast
Sujan Patel, the co-founder of Web Profits, a marketing expert and adrenaline junkie reveals the secret of how to build a personal brand.
Marketing and strategy 9 years
0
0
1
18:08

Anastasia/Shopify Partners: How to Get More Website Visitors

Episode in Business Sidekick: LiveChat Podcast
Anastasia Philopoulos is a Content Creator with the Shopify Partner Program and a chocolate stout beer lover. In this episode, she shares her insights into how to get more website visitors.
Marketing and strategy 9 years
0
0
1
19:21

Kelly Roach: How to Be a Better Salesperson and Stand out from the Competition

Episode in Business Sidekick: LiveChat Podcast
Kelly Roach an International best-selling author and the CEO of Kelly Roach Coaching. In this episode, she shares insights on how to become a better entrepreneur and a better salesperson.
Marketing and strategy 9 years
0
0
0
14:26

Lute Atieh: Business and Technology – How It’s Changing the World We’re Living In

Episode in Business Sidekick: LiveChat Podcast
With Lute Atieh, the COO and VP at the American Business & Technology University, and a pilot, I’m talking about the technology and the future of business.
Marketing and strategy 9 years
0
0
0
22:46

Customer Service: Then, Now, and the Future

Episode in Business Sidekick: LiveChat Podcast
My today’s guest is Shep Hyken, customer experience expert, and New York Times bestselling author. We’re talking about the evolution of customer service and customer experience.
Marketing and strategy 9 years
0
0
0
25:12

How to Prepare Your Online Business for the Holiday Season

Episode in Business Sidekick: LiveChat Podcast
Shauna Moran from Shopify team shares the best ways of preparing your online business for the holiday season and accelerating your sales.
Marketing and strategy 9 years
0
0
0
12:26

Social Customer Service Is What Your Customers Are Looking For

Episode in Business Sidekick: LiveChat Podcast
If you want to deliver exceptional customer service, you can’t forget about social networks. My today’s guest is Paolo Fabrizio, a social customer service expert, author, and speaker.
Marketing and strategy 9 years
0
0
0
18:57

How to Successfully Get Started with Email Marketing

Episode in Business Sidekick: LiveChat Podcast
Here’s an interview with Michal Leszczynski, Content Manager at GetResponse, who reveals all secrets of successful marketing campaigns. I’m also presenting a step-by-step guide to get started with email marketing!
Marketing and strategy 9 years
0
0
1
18:10

An Essential List of Must-Have Apps for Small Business

Episode in Business Sidekick: LiveChat Podcast
Think about any task that would be easier to complete thanks to an app – it’s almost certain that such app already exists. That’s why today I’m presenting with Suzie Blaszkiewicz from GetApp an essential checklist of must-have applications every startup or young business should have!
Marketing and strategy 9 years
0
0
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09:55

Social Media for Business: Yes or No?

Episode in Business Sidekick: LiveChat Podcast
If you ever wondered when is the right time to create a business social media account, you should listen to the interview with Mick Griffin, Brand24 Chief Revenue Officer and social media expert!
Marketing and strategy 9 years
0
0
0
19:36

Everything You Have to Know About Exceptional Customer Service

Episode in Business Sidekick: LiveChat Podcast
From this interview with Adam Toporek, customer service expert, you’ll learn everything you should know about delivering awesome customer experience!
Marketing and strategy 9 years
0
0
0
13:13

How to Create the Ideal Customer Profile Step by Step

Episode in Business Sidekick: LiveChat Podcast
My today’s guest is Emilia Mosiewicz, the Sales Director at LiveChat. She explains why creating an ideal customer profile can help you to understand why are your customers buying from you and how to sell them new products.
Marketing and strategy 9 years
0
0
0
14:34

How to Create a Knowledge Base: The Ultimate Guide

Episode in Business Sidekick: LiveChat Podcast
A knowledge base is an essential part of every customer service as it allows your customers to self-help. Luckily, its creation is not a great deal. Thanks to my guest’s tips, you’ll be able to build it yourself!
Marketing and strategy 9 years
0
0
0
09:57

How to Drive Traffic to Your Website and Increase Sales

Episode in Business Sidekick: LiveChat Podcast
You don’t have to go into paid advertising to get more website visits, there are lots of other methods helping to attract them. Learn how to drive traffic to your website and get thousands of customers.
Marketing and strategy 10 years
0
0
0
10:57

Make It Easy to Buy from You: How to Sell Online

Episode in Business Sidekick: LiveChat Podcast
Today’s guest is Jonny Everett, the Director of Customer Development and co-founder at The Chat Shop, who shares his knowledge about how to plan online selling and what mistakes to avoid.
Marketing and strategy 10 years
0
0
0
13:37

Boost Your Website Traffic – SEO for Dummies

Episode in Business Sidekick: LiveChat Podcast
If you don’t know “how to SEO,” you will love this episode. Bartosz Góralewicz, an SEO expert, will help you to bring free, organic traffic and valuable leads to your website.
Marketing and strategy 10 years
0
0
0
11:37

The Secret of Damn Good Copy That Sells: What Is Value Proposition

Episode in Business Sidekick: LiveChat Podcast
If you want to write damn good, persuasive copy, you can’t miss this episode. You’ll learn why value proposition is so important for your customers. You’ll also learn how to sell benefits, not products!
Marketing and strategy 10 years
0
0
0
11:18

How to Design a Killer Website from Scratch

Episode in Business Sidekick: LiveChat Podcast
From today’s episode, you’ll learn why making a user-friendly, easy to use, and delightful website translates into traffic. You’ll also learn to evaluate the effectiveness of your website by yourself!
Marketing and strategy 10 years
0
0
2
13:14
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