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Podcast
Cleaning Business 28 Day Ultimate Success Transfor
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The How to of Creating and Building Your Own Cleaning Business
The How to of Creating and Building Your Own Cleaning Business
Day 28: Business Overview – Your Big Why, Asking For Help, Overcoming Obstacles
How to identify your personal passion and purpose and how...
The post Day 28: Business Overview – Your Big Why, Asking For Help, Overcoming Obstacles appeared first on Build My Cleaning Business.
19:19
Day 27: An Attitude of Gratitude – Commitment, Gratitude, The Three C’s and Abundance
Key to success, daily success sheets, and gratitude exercises. Collaboration...
The post Day 27: An Attitude of Gratitude – Commitment, Gratitude, The Three C’s and Abundance appeared first on Build My Cleaning Business.
20:59
Day 26: Mindset and Motivation – Whether You Think You Can, Or Think You Can’t, You’re Exactly Right
How your beliefs become your reality, replacing negative thoughts, the...
The post Day 26: Mindset and Motivation – Whether You Think You Can, Or Think You Can’t, You’re Exactly Right appeared first on Build My Cleaning Business.
17:42
Day 25: Personal Development – You Are Your Company’s Greatest Strength & Weakest Link
Discover the link between your personal and business growth, take...
The post Day 25: Personal Development – You Are Your Company’s Greatest Strength & Weakest Link appeared first on Build My Cleaning Business.
16:52
Day 24: Customer Service – Add Services, Earn Brownie Points
What should your cleaners say/do?, When to charge, When to...
The post Day 24: Customer Service – Add Services, Earn Brownie Points appeared first on Build My Cleaning Business.
20:19
Day 23: Customer Service – Handle complaints & Build Client Loyalty
Encourage feedback and start with TY- tell them your action...
The post Day 23: Customer Service – Handle complaints & Build Client Loyalty appeared first on Build My Cleaning Business.
19:55
Day 22: Quality Control – Getting New Accounts Started & Effectively Managing Onsite Communications + Quality A...
Use a transition schedule to make a GREAT 1st impression....
The post Day 22: Quality Control – Getting New Accounts Started & Effectively Managing Onsite Communications + Quality Assurance Inspections appeared first on Build My Cleaning Business.
20:05
Day 21: How/Why To Promote From Within, Team Building- Manage Client Expectations, Prevent Complaints W/ Pro-Active T...
Knowing how to incentivize your employees so they understand what...
The post Day 21: How/Why To Promote From Within, Team Building- Manage Client Expectations, Prevent Complaints W/ Pro-Active Training appeared first on Build My Cleaning Business.
20:03
Day 20: H.R. – Employee Performance Reviews, Commendations, Disciplinary Actions, Terminations, & Exit Interviews
Human Resources documentation is an important component when it comes...
The post Day 20: H.R. – Employee Performance Reviews, Commendations, Disciplinary Actions, Terminations, & Exit Interviews appeared first on Build My Cleaning Business.
21:24
Day 19: H.R. – Legal and regulatory considerations
How to do everything from registering with your Secretary of...
The post Day 19: H.R. – Legal and regulatory considerations appeared first on Build My Cleaning Business.
19:48
Day 18: H.R.- Face–to-face interview and/or pretest, decision
How to conduct the vital interview and skills test that...
The post Day 18: H.R.- Face–to-face interview and/or pretest, decision appeared first on Build My Cleaning Business.
19:09
Day 17: H.R. – Employment application, advertising, and initial screening
How to craft your application, where to post it, recruit...
The post Day 17: H.R. – Employment application, advertising, and initial screening appeared first on Build My Cleaning Business.
19:09
Day 16: H.R. – Job Description JS/QC checklists
How to create job descriptions for newly-hired or existing staff-...
The post Day 16: H.R. – Job Description JS/QC checklists appeared first on Build My Cleaning Business.
19:09
Day 15 H.R. – Values, Pros & Cons, Policies
Begin building your “Cleaning Dream Team” by clarifying and attracting...
The post Day 15 H.R. – Values, Pros & Cons, Policies appeared first on Build My Cleaning Business.
18:27
Day 14: Marketing – Delegating Some Aspects Of Your Marketing
Learn which things you should out-source and which are best...
The post Day 14: Marketing – Delegating Some Aspects Of Your Marketing appeared first on Build My Cleaning Business.
19:17
Day 13: Sales – (template + extras) Proposal Delivery (do’s and don’ts)
The 4 most important items to include in your cleaning...
The post Day 13: Sales – (template + extras) Proposal Delivery (do’s and don’ts) appeared first on Build My Cleaning Business.
18:29
Day 12: Sales – “Pre-Quote”, TY note, Decline to Bid, or Begin Proposal Preparation
Important next steps as you leave the proposal walk-thru to...
The post Day 12: Sales – “Pre-Quote”, TY note, Decline to Bid, or Begin Proposal Preparation appeared first on Build My Cleaning Business.
17:17
Day 11: Sales – Site Visit (part 2) Complete your discovery conversation, and get commitments
How to get your prospect’s agreement to notify you once...
The post Day 11: Sales – Site Visit (part 2) Complete your discovery conversation, and get commitments appeared first on Build My Cleaning Business.
19:54
Day 10: Sales – Site Visit (part 1) Discovery Q/A
How to get the information you need to “close the...
The post Day 10: Sales – Site Visit (part 1) Discovery Q/A appeared first on Build My Cleaning Business.
20:37
Day 9: Sales – Mindset & Framing for the “Discovery Conversation”
How to assume the role of a trusted advisor, vs....
The post Day 9: Sales – Mindset & Framing for the “Discovery Conversation” appeared first on Build My Cleaning Business.
19:59
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