Coaching Leaders

David Burkus is one of the world’s leading business thinkers. Since 2017, David has been ranked as one of the world’s top business thought leaders by Thinkers50. His best-selling books have won multiple awards and have been translated into dozens of languages.  As a leadership coach and organisational psychologist, David's work is changing how companies approach innovation, collaboration, and leadership. David's latest book: "Leading from anywhere. The essential guide to managing remote teams", is the topic of this conversation. Here are a few things that I have discussed with David: -How to set up and lead remote teams. -Feedback culture within remote teams. -What's the future of WFH will look like. To learn more from David how to lead teams remotely, check out those links: Website: https://davidburkus.com/ LinkedIn: https://www.linkedin.com/in/davidburkus/ YouTube: https://www.youtube.com/c/DavidBurkus/featured Twitter:  https://twitter.com/davidburkus?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor If you enjoyed this episode and are committed to becoming a better leader, please subscribe and leave a review. It will help me grow my podcast and invite more amazing guests to my show. Have a great day on purpose!

Robin Dreeke is a best-selling author, professional speaker, trainer, and retired FBI Special Agent and Chief of the Counterintelligence Behavioral Analysis Program. As a master spy recruiter and Behavioral Analysis Expert, Robin built highly effective tools for all aspects and stages of interpersonal communication and relationship development. He has combined all these tools and techniques and created a one-of-a-kind formula for success with people. Today, Robin is a recognized expert, author, and gifted lecturer in the art of interpersonal communication, relationship building and Trust. These skills are used every day in leadership, sales, human resources, and all aspects of life, both business and personal. "Everything in life comes down to being able to create great trust, great relationships, great partnership and create a circle of trust inside of organisations" Show  notes During our conversation, we have discussed: To become a great leader, we have to shift the focus from ourselves to others. Robin's formula consists of building into our communication those 4 things: Seek the thoughts and opinions and others, rather than giving them yours Talk in terms of their priorities instead of yours Be non-judgmentally curious Give people choices Doing at least one of them in each conversation makes people like and trust you instantly. How important is managing expectations are when building relationships and how to do it effectively The difficult conversation often starts with us saying "Stan by, I am about to throw you out of the tribe". Robin explained what managers can do differently to avoid this, frequently unintended, situation. Here are few more places where you can learn more from Robin Dreeke on building rapport, trust and meaningful relationships: LinkedIn:https://www.linkedin.com/in/robin-dreeke-3a5b8824/ Website: https://www.peopleformula.com/ Instagram: https://www.instagram.com/rdreeke/?hl=en Twitter: https://twitter.com/rdreeke?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor Facebook: https://www.facebook.com/rdreeke/ YouTube:https://www.youtube.com/user/rdreeke Latest Book: https://www.amazon.co.uk/Sizing-People-Up-Behavior-Prediction/dp/0525540431 If you enjoyed this episode and are committed to becoming a better leader, please subscribe and leave a review. It will help me grow my podcast and invite more amazing guests to my show. Have a great day on purpose!

Mark Bowden is a global authority on nonverbal communication. Voted #1 Body Language Professional in the world for two years running makes him a sought-after expert and incredibly engaging keynote speaker. Mark’s work is consistently invaluable to sales and leadership teams, CEOs of Fortune 500 companies, and prime ministers of G7 powers. His Tedx Talk reached millions and in my opinion, is one of the most engaging Ted Talks ever delivered. It perfectly encapsulates Mark's expertise as Body Language Professional and his exceptional Public Speaking skills. He is a bestselling author of 4 books on the subject of body language and human behaviour, with his first book Winning Body Language now translated into five different languages. What have we discussed with Mark: Am I an authentic person? There are situations like creating video content or live interviews. where my body language is animated like in my videos, and there are moments when sit and talk still. Which version of me is the authentic Raf? Turns out that I (and you as well) are like diamonds! I was curious about how can leaders build more trust through their body language. Mark explained, using my wrestling background, what is the body language of calm and assertive. As we are spending more and more time leading people remotely, I was wondering how can managers build more trust and credibility on video calls. Mark demonstrated how can you adjust your settings to be more engaging and likeable, therefore more trustworthy. I'd like to become a highly engaging speaker that moves people, so I asked Mark what's the best place to start mastering our public speaking skills. "There is a way better way than starting with words". To learn more from Mark Bowden how to build more trust and gain credibility, follow those links: Website: https://truthplane.com/ LinkedIn: https://www.linkedin.com/in/markbowden1/ Twitter: https://twitter.com/truthplane?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor YouTube:https://www.youtube.com/channel/UCY392nFI08uc-qxUs5hDusQ Latest Book: https://www.amazon.co.uk/Truth-Lies-People-Really-Thinking-ebook/dp/B072L52J3D If you enjoyed this episode and are committed to becoming a better leader, please subscribe and leave a review. It will help me grow my podcast and invite more amazing guests to my show. Have a great day on purpose!

Derek Gaunt is a lecturer, trainer, author of "Ego, Authority, Failure and member of the Balck Swan Group. With over 20 years of experience in hostage negotiations, Derek is versed in de-escalating emotions and returning people to a normal functioning level for better decision-making and behavioural change. "Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader" is filled with actionable tips that can help front-line managers, middle managers, and C-suite executives grow as leaders to inspire their teams and achieve their business goals. Just like hostage negotiators use truly universal techniques, the skills taught in this book can apply to nearly every business situation. During this conversation, Derek walked me through the hostage negotiator's tactics and tools and showed me how to apply them to feedback conversations scenarios and difficult conversations with employees. SHOW NOTES: Tactical Empathy Is a solution to any relationship! You will learn various tools that combined, will help you establish trust and defuse emotionally charged conversation. "We call it tactical empathy because it's deliberate and it is strategic. The best purveyors of tactical empathy are hostage negotiators and sociopaths. We both use it because we know it's effective." Accusation Audit To create psychological safety, hostage negotiators starting with accusations early on.  You will hear how Derek starts performance review with accusation audit and explains why it is so effective. "There is no clearer way for you to demonstrate that you are trying to see it from their perspective than for you to start verbalising things that they haven't even said yet". "No" Oriented Question Another counterintuitive at first, and highly effective tactic. If you'd like people to say yes to your request, formulate a question that makes them say "NO" "People are "YES" addicted "YES" is becoming a dirty word. YES means obligation, YES means commitment, Yes means I HAVE NO ROOM. You are giving them a choice when you change to NO ORIENTED question. They feel like they have an option." Quick 2 plus 1 It's a combination of 3 simple tools that the Black Swan Group is coaching their students that will give you an edge in every negotiation or difficult conversation. Derek coached me on how to use Labelling, Mirroring and Dynamic Pause. Two hacks on how to stay cool ahead of the difficult conversation I asked Derek how did he keep his ego and authority at bay when negotiating with criminals? To further progress your negotiation and leadership skills, connect with Derek, check out the Black Swan Group and grab his book "Ego, Authority, Failure": Linkedin: https://www.linkedin.com/in/derek-gaunt-2943a824/ Twitter: https://twitter.com/derekgaunt?lang=en Website:https://www.blackswanltd.com/home The Black Swan Group Facebook Community: https://www.facebook.com/BlackSwanLTD/videos/?ref=page_internal Grab the book: https://www.amazon.co.uk/Ego-Authority-Failure-Intelligence-Negotiator/dp/164137182X

EQ is a better success predictor than IQ for managers, and as leaders, we need to spend more time developing our Emotional Intelligence skills and looking back at my career, it's a piece that I was missing during my early management years. Catherine De La Poer and Kris Macc are EQ champions and my today's guests that helped me understand how to build a team with EQ at its heart. As EQ coaches and Keynote Speakers, Cath and Kriss are helping leaders across the globe developing EQ skills and build thriving, resilient and engaged teams. The synergy between Cath and Kriss is unique and it brings the best out of their slightly different coaching styles and backgrounds. In this episode we have discussed: -How to build trust with your team from the scratch -Is there a place for vulnerability in leadership? -Why Cath shouldn't be promoted to her first management role at the age of 22, and why her deputy was a better choice -Importance of Self-Awareness. -How I discovered what triggers my terrible behaviour towards my employees(and how I solved it) -Empathy: one of the most important and hardest skills to develop. -3 questions that Kriss is asking her clients that will help anyone develop more empathy -Empathy within multicultural teams Are you up for a small challenge to share your feedback with a feedback coach? Let me know your thoughts about this episode, and send me an email at Raf@feedbackcoach.co.uk I love receiving very detailed feedback! Connect with Kris Macc: LinkedIn: https://www.linkedin.com/in/kris-macchiarola/ Company website: https://kmaccsolutions.com/ Book website: https://krismacc-author.com/ Twitter: https://twitter.com/krismaccauthor?lang=en-gb Connect with Catherine De La Poer: LinkedIn:https://www.linkedin.com/in/catherine-de-la-poer/ Website: https://halcyoncoaching.co.uk/ Twitter: https://twitter.com/Cdlp5 Thank you for listening to "Coaching Leaders"! Before you go, can I ask you for a small favour? Your subscription and rating are helping me grow my podcast and reach more people.  If you enjoy the content and value that my guests are bringing to you, please subscribe and rate this podcast. Have a great day on purpose! Raf

Dr Helena Boschi is a psychologist specialising in applied neuroscience that helps organisations across the globe understand and benefit from neuroscience that explains why we do what we do. Dr Helena is an author of the book titled 'Why We Do What We Do' which seeks to explain how the workings of our brain affect our behaviour and how we should be dealing with the modern world of increasing technology, rapid change and constant uncertainty. In this episode, Helena helped me understand: the neuroscience of the "Feedback Sandwich" technique and why it doesn't work. I have learned about the devil sibling of placebo: nocebo and how it impacts our feedback conversations. You will also learn how to leverage the words "because" and "but" based on how our brain processes them. To learn more about Dr Helena Boschi or to book her as a keynote speaker: LinkedIn: https://www.linkedin.com/in/dr-helena-boschi-2191886/ Website: https://chequeredleopard.com/about/ And I highly recommend buying Helena's book "Why we do what we do" My interviews are live-streamed conversations, check out my LinkedIn profile for more details. I'd love to create even more value for you and invite more incredible guests to my show. Your downloads, subscriptions and reviews are invaluable to me. Thank you!

Dr. Chantal Thorn is a director of program Development at Box Of Crayons, a leading L&D company in the field of unleashing curiosity within organisations. Chantal's is an expert in helping organisations and managers developing and cultivating a curiosity-lead culture. Her expertise, passion for curiosity and energetic personality makes this conversation super engaging and packed with value! In this episode Chantal explained and demonstrated: -Why adults are no longer as curious as we were in our childhood -How to ask challenging questions and stay curious for longer, without coming across as an annoying person. -What questions should managers ask more often to create a curiosity-lead culture -How and where to practice to develop the habit of being curious -What are the benefits of being curious and creating a curiosity-lead culture Here are more places where you can learn more about curiosity and connect with Chantal: Connect with Chantal on LinkedIn Check out what makes Box Of Crayons a leading expert in the field of curiosity: BOC LinkedIn page BOC Website Most of my interviews are live-streamed conversations, check out my LinkedIn profile for more details. I'd love to create even more value for you and invite more incredible guests on my show. Your downloads, subscriptions and reviews are invaluable to me. I appreciate you for taking the time to listen to my podcast.

L. David Marquet is a former captain of a nuclear submarine Santa Fe, and today David is globally recognised as an expert on leadership and best-selling author. Fortune magazine called the book "Turn the ship around": "the best how-to manual anywhere for managers on delegating, training, and driving flawless execution.” The second book "Leadership is a language" perfectly builds and expands on David's first book. David Marquest is a go-to expert if your goal is to create a truly empowered culture where everyone engages and contributes their full intellectual capacity. A place where everyone is a leader. In this episode we discussed: -How our communication habits creating a toxic culture -Examples of micro coercion and how to combat it -How to start and run a team meeting for more engagement and input from everyone. You can connect with David on: LinkedIn Instagram Twitter And some more links for you to learn more about Intent-based leadership : Simplified concepts and mechanisms from the books into 1-minute bite-sized pieces  Sign up to a weekly newsletter  Grab "Leadership is a language" book  By the way, if you like movies, you might get a kick out of this…

L. David Marquet is a former captain of a nuclear submarine Santa Fe, and today David is globally recognised as an expert on leadership and best-selling author. Fortune magazine called the book "Turn the ship around": "the best how-to manual anywhere for managers on delegating, training, and driving flawless execution.” The second book "Leadership is a language" perfectly builds and expands on David's first book. David Marquest is a go-to expert if your goal is to create a truly empowered culture where everyone engages and contributes their full intellectual capacity. A place where everyone is a leader. In this episode we discussed: -How our communication habits creating a toxic culture -Examples of micro coercion and how to combat it -How to start and run a team meeting for more engagement and input from everyone. You can connect with David on: LinkedIn Instagram Twitter And some more links for you to learn more about Intent-based leadership : Simplified concepts and mechanisms from the books into 1-minute bite-sized pieces  Sign up to a weekly newsletter  Grab "Leadership is a language" book  By the way, if you like movies, you might get a kick out of this…

No day goes by without facing a problem that needs to be solved between our professional and private lives. Solving problems consume a lot of our time and energy, so it's worth pausing and question our approach. Here is what I found out when I read "What's your problem". I am often busy with solving wrong problems and I apply wrong solutions. The results? I am losing time, money and health. Ouch! Thomas Wedell-Wedellsborg is a Harvard Business Press author and a globally recognized expert on reframing, innovation, and problem-solving.  In this episode we discussed: -What is reframing -How to involve others in the problem-solving process -Debunked common wisdom about problem-solving -Our personal and professional examples of applying Thomas's methodology. This episode is for absolutely everyone, from parents to managers and founders. Save yourself a precious time and energy, and learn a better way to solve your problems. Problems won't go away, but we can get a lot better at solving them! If you wonder how can you connect with Thomas, here are few links for you: Website: https://wedellsblog.com/ Book website:https://howtoreframe.wordpress.com/ Twitter:https://twitter.com/thomaswedell?lang=en LinkedIn:https://www.linkedin.com/in/thomaswedell/

Andrea Wänerstrand is a leadership coach and the Lead of Coaching Programs for Microsoft on the Worldwide Learning, Manager & Leader Capabilities team. At Microsoft, Andrea is working with a community of 16,000+ managers across 100+ countries, and helping them develop coach-like behaviours. If you are spending a majority of your time as a manager on solving other people's problems and challenges, then this episode is for you! Unfortunately, most of the teams tend to operate with a fixed mindset, where failures are devastating and challenges are to be avoided. There is a solution to it: The Growth Midset. A way of leaving, where failure does not define who we are and instead, it's embraced as an opportunity to learn and grow. In this episode, Adrea shared with me very practical ways that will help every manager bring the Growth Mindset into their teams. I cannot stress enough how important it is to develop the Growth Mindset. It's a gift that keeps on giving, so tune in and learn with me how to develop it! You will enjoy this episode just as much as I did! You can connect and learn more from Andrea here: LinkedIn: https://www.linkedin.com/in/andreawanerstrand/ Website: https://andreawanerstrand.com/

What would happen if managers would stop treating their teams as employees, and instead started treating others and themselves as human beings? Mark LeBusque asked himself this question years ago, drew a plan and executed it. The results? As Mark told me: "Raf, magic happened". Results went through the roof, and I am not surprised at all. Today Mark is on the mission of helping teams bringing the best human version of themselves to work. Mark wrote two books: "Being Human" and "The Little Book Of Human", set up his consultancy business, launched a podcast "The Simply Practically Human" and speaks in stages across the globe. Tune in to see how can you, in a very practical way, be the best human version of yourself at work. Here are a few places where you can connect with Mark: Website: https://marklebusque.com/ Podcast: https://marklebusque.com/podcast/ Grab Mark's books: https://marklebusque.com/books/ LinkedIn: https://www.linkedin.com/in/marklebusque/ Instagram: https://www.instagram.com/marklebusque/ I appreciate your support. Every download and review means a lot to me and serves me as a fuel to keep on inviting more exciting guests on my show. Most of my episodes are streamed live via my LinkedIn, Facebook, YouTube and Patreon.

When your team is happy, all the metrics are spiking up. Klaudia helped me understand not just the numbers behind happy employees but HOW to boost happiness in the workplace to drive business growth and innovation. Klaudia Mitura is a work psychologist, L&D specialist co-host of "& Happiness podcast.  Klaudia's approach towards learning and development is based on empowerment, mastery and purpose and you can hear how passionate she is about it! Tune in and find out how to boost happiness within your team in a very practical way.  You can connect with Klaudia on: LinkedIn: https://www.linkedin.com/in/klaudiamitura/ Check out "& Happiness" podcast on: Instagram: https://www.instagram.com/andhappinessofficial/?hl=en Website: https://www.andhappiness.co.uk/

COVID pandemic requires from managers and business owners different ways of thinking. Innovation, courage and honesty are needed to find ways out of this challenging situation.   That's what "Honest Burgers" are great at (on top of crafting incredibly good burgers!). This was a very enjoyable, casual and candid conversation with Philip Eeles, co-founder of "Honest Burgers" who shared with me what "Honest Burgers" does differently to keep the team engaged, to boost the morale and improve the retention of "Honest" team.  You can connect with Philip on:  LinkedIn: https://www.linkedin.com/in/philip-eeles-02229ba6/ Twitter: @philiphonest Check out what "Honest Burgers" are all about: https://www.linkedin.com/company/honest-burgers-ltd/

Companies are obsessing with "Customer Service". In the digital age "User Experience" is a must.  How about your people? How about their and your experience? We no longer can use old HR practices and global pandemic only proved how important employee experience is. Ben Whitter is a pioneer and a world-leading figure within EX, best-selling author and sought after speaker and in this episode, we are going to learn more about EX and what can managers do to create a top-notch experience whilst working for you. As Ben says: "Experience is everything. From pre-hire to retire, using the experience as a lens, we can maximize all the interactions an individual has with an employer over the long-term to create a deep sense of belonging and co-create high performance and stronger business outcomes To reach out and learn more from Ben, please visit: Website: https://www.benwhitter.com/ LinkedIn: https://www.linkedin.com/in/benwhitter/ Twitter: @BenWhitterEX Grab Ben's book " Employee Experience: Develop a Happy, Productive and Supported Workforce for Exceptional Individual and Business Performance https://www.benwhitter.com/the-book

Companies are obsessing with "Customer Service". In the digital age "User Experience" is a must.  How about your people? How about their, and yours, experience? We no longer can use old HR practices and global pandemic only proved how important employee experience is. Ben Whitter is a pioneer and a world-leading figure within EX, best-selling author and sought after speaker and in this episode, we are going to learn more about EX and what can managers do to create a top-notch experience whilst working for you. As Ben says: "Experience is everything. From pre-hire to retire, using the experience as a lens, we can maximize all the interactions an individual has with an employer over the long-term to create a deep sense of belonging and co-create high performance and stronger business outcomes To reach out and learn more from Ben, please visit: Website: https://www.benwhitter.com/ LinkedIn: https://www.linkedin.com/in/benwhitter/ Twitter: @BenWhitterEX Grab Ben's book " Employee Experience: Develop a Happy, Productive and Supported Workforce for Exceptional Individual and Business Performance https://www.benwhitter.com/the-book

If you could read just one book about coaching your team, then read "The Coaching Habit". In his best-selling book, Michael Bungay Stanier simplified coaching process for managers and with the follow-up book: "The Advice Trap", Michel showed us how to tame our advice monster and stay curious for a little bit longer. Sounds easy? Yes. But it's pretty damn hard! Tune in and learn how to become a coaching-like manager and get the best out of your team. Having Michael coaching me during the interview was an absolute cherry on the top. Within ten minutes, I experienced what makes him #1 thought leader in coaching. To connect with Michael and learn more from him, check out: Website: https://www.mbs.works/    https://boxofcrayons.com/ LinkedIn: https://www.linkedin.com/in/michaelbungaystanier/ Instagram: https://www.instagram.com/mbs_works/ Twitter: @mbsworks  Watch Tedx: https://www.youtube.com/watch?v=Kl0rmx7aa0w&feature=youtu.be Buy Michael's books: https://www.amazon.com/Michael-Bungay-Stanier/e/B002QK41GQ

If you could read just one book about coaching your team, then read "The Coaching Habit". In his best-selling book, Michael Bungay Stanier simplified coaching process for managers and with the follow-up book: "The Advice Trap", Michel showed us how to tame our advice monster and stay curious for a little bit longer. Sounds easy? Yes. But it's pretty damn hard! Tune in and learn how to become a coaching-like manager and get the best out of your team. Having Michael coaching me during the interview was an absolute cherry on the top. Within ten minutes, I experienced what makes him #1 thought leader in coaching. To connect with Michael and learn more from him, check out: Website: https://www.mbs.works/    https://boxofcrayons.com/ LinkedIn: https://www.linkedin.com/in/michaelbungaystanier/ Instagram: https://www.instagram.com/mbs_works/ Twitter: @mbsworks  Watch Tedx: https://www.youtube.com/watch?v=Kl0rmx7aa0w&feature=youtu.be Buy Michael's books: https://www.amazon.com/Michael-Bungay-Stanier/e/B002QK41GQ

You were asked to lead a high performing team but weren't trained on how to develop a high performing mindset within your team? It's a missing puzzle that the sports industry understands very well. Dan Abrahams is a sports psychologist who held senior psychology positions including Lead Psychologist for England Golf (2013-2016) and to England Rugby (2017-2018). In this episode, we are breaking down how to develop a High Performing Mindset within your team and for yourself.  Dan walked me through some tactics about building a mental framework tha leads to high performance, and I was translating it into the work environment and how managers can extract from the vast experience of sports psychology. To connect with Dan and learn more from his incredibly valuable content, check out: Website: https://danabrahams.com/ LinkedIn: https://www.linkedin.com/in/dan-abrahams-b72a306/ Instagram: https://www.instagram.com/danabrahamssport/ Facebook: https://www.facebook.com/danabrahamssoccer/ Twitter: @DanAbrahams77  @sportpsychshow Dan's books: https://danabrahams.com/books/ Podcast: The Sport Psych Show is available on major podcasting platforms. Live-streamed podcast interviews are now available! You are the reason why I am doing my two podcast shows, and I greatly appreciate every podcast download, review and social media engagement. I'd love to create more content for you and support your development journey even more. But! As a self-thought podcast producer, I am spending most of my time editing and distributing my content (about 10 hours of my work goes into one episode!) I'd like to spend more time researching and interviewing incredible guests and sharing it all with you, than editing my content. I simply would have to outsource it to a pro. This is where you could support me further. I have launched my Patreon page, where for a coffee per month, my patrons are getting early access to my podcast interviews, live-streamed podcast interviews, and more! Please check out my page: www.Patreon.com/Rafbaron and consider becoming ma patron.

As Cody Royle explains it :"There is an industry, and it's called sport, that has 140 years of experience, quality tested and quality assured ideas around how to organise, utilise people and to put them in the position to succeed." In this episode, we are going to look at what managers can draw from the world of sport to build successful teams. Cody Royle is the Head Coach of Canada’s national men’s AFL program, author of the book "Where others won't" and podcast host of the show with this same title, which was nominated for a Podcast Award in 2019. In his podcast and book, Cody explores how leadership, culture, and organizational.dynamics contribute to competitive advantage. You can listen to "WOW" podcast here: https://podcasts.apple.com/ca/podcast/where-others-wont/id1449516888https://www.codyroyle.com/ And connect with Cody here: Twitter: https://twitter.com/codyroyle Linkedin: https://www.linkedin.com/in/codyroyle/ Instagram: https://www.instagram.com/codyroyle/?hl=en Today's episode is powered by 1 Minute Feedback: Cloud-based feedback survey that helps you grow as a leader by getting supportive feedback from your colleagues and external partners. To learn more about 1 Minute Feedback, visit www.1Minutefeedback.com  You can sign up and start your 30 days free trial today! Click here and start requesting for the feedback that you need and deserve.