Deliver It Cast

  A common behavior that leads to agile team dysfunction is seeking credit. This takes away from the emphasis of teamwork and we should instead encourage people to focus on doing the right thing and telling the story of their work. Feedback: Twitter - @deliveritcast email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju Support - Buy me a Coffee Links: Who gets the credit? If It’s Right, It’s Right For You

Thinking out loud can help to improve collaboration, transparency, and co-creation in teams. By making one's work and thoughts more visible, it can lead to interesting discussions, corrections, and ultimately better ideas that help customers win. Feedback: Twitter - @deliveritcast email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju Support - Buy me a Coffee Links: Working Out Loud: The making of a movement | John Stepper | TEDxNavesink Teresa Torres: Critical Thinking for Product Teams

A quick grab bag of Q’s and A’s as I worked on some ideas for future shows. Feedback: Twitter - @deliveritcast email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju Support - Buy me a Coffee

For product folks, how do you identify the core problem? How do you know when you've fixed enough small problems to start tackling the bigger picture? And do people who make things really love problems or is problem-solving just a necessary (and sometimes exhausting) part of the creative process? Feedback: Twitter - @deliveritcast email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju Support - Buy me a Coffee Links: TBM 212: A Problem vs. The Problem Q&A with Steve Johnson, VP of Products, Pragmatic Institute Product Manager aka Problem Manager

Understanding the reasons behind the needs of a story, a problem, or a question, helps you learn more about your customers and product. How can you find the deeper issues that exist, you can ask “So that”. Feedback: Twitter - @deliveritcast email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju Support - Buy me a Coffee Links:

Exploring the idea of what it takes to change your mind. How I changed my mind recently, how you can, and help others change theirs. Feedback: Twitter - @deliveritcast email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju Support - Buy me a Coffee Links: Changing for Good Talking to Humans The Mom Test

This episode talks about an idea that Product folks have some higher-level design goals when we are thinking about things. What are the 4 lenses or areas we are usually designing something for? Feedback: Twitter - @deliveritcast email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju Support - Buy me a Coffee Links: https://dontyellatme.wordpress.com/2016/03/29/efficient-vs-effective/ Kent Beck - Explore, Expand, Extract

Back with a quick hit on why understanding your customers’ Order of Operations for their work is magical Feedback: Twitter - @deliveritcast email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju Support - Buy me a Coffee Links: TSSC - Meals per Hour

Taking this episode to stop and reflect on the current state of product owners, agility, and lots of other basic information. If you are just starting out, this is a great first episode. If not, it’s a good idea to review the basics and make sure you aren’t skipping anything. Also looking back on the last 50(ish) episodes and what main ideas came from each one. Feedback: Twitter - @deliveritcast email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju Support - Buy me a Coffee Links: The Scrum Guide SeekTaiju Links for Product Owners The Beautiful Mess - The Basics Many More Much Smaller Steps Product Coffee - Escaping the Build Trap

Often times the lesson you need to learn is stuck in your head and only crystalizes when you’re ready. Such is the case for the notion of sharpening the saw that Bob Galen continually talks about. Now that I get it, I wanted to explore the idea more with him and get the background and tips about how to do that for PO’s. Feedback: Twitter - @deliveritcast email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju Support - Buy me a Coffee Links: Bob Galen - https://rgalen.com/ - https://twitter.com/bobgalen - https://www.agile-moose.com/ Sharpening the Saw in 2017 2019 & Beyond – Sharpening the saw 7 habits of highly effective agile transformation sharpen the saw Sharpen your knives

After hearing the word “finished” more and more over the last few weeks, I started to notice that it was bothering me. I wanted to explore why that was after looking over some notes and asking a better question. In product thinking terms, are we ever finished with something? Would it be such a bad thing if we never were finished? Experimented with a quick and simple way to think through that in this episode. Feedback: Twitter - @deliveritcast email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju Support - Buy me a Coffee Links: The Myth of The Finished Product Software is never finished, only released Does the pursuit of ‘finished’ destroy efficiency?

What could you do to make yourself, a little more uncomfortable? In your work, practices, and thoughts even. In this episode, we will explore some ideas about why you should be uncomfortable, how to challenge yourself, and what benefits might be found outside your comfort zone. Feedback: Twitter - @deliveritcast email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju Support - Buy me a Coffee Links: Ken Norton - **Product Managers: Please Make Yourself Uncomfortable** Positive Psychology - How to Leave Your Comfort Zone and Enter Your ‘Growth Zone’ Michael Easter - The Comfort Crisis: Embrace Discomfort To Reclaim Your Wild, Happy, Healthy Self Carol Dweck - Mindset: The New Psychology of Success Veritasium - The 4 things it takes to be an expert Dan Benoni & Louis Xavier - Growth.Design Case Studies

How do you know that something will work ahead of time? What problems will come up when a customer uses your product? When can you double down on something that works? A simple way to handle those questions is to keep your options open. Then when you get new info, you have the ability to react intelligently. Feedback: twitter - @deliveritcast  email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju  Support - Buy me a Coffee  Links: Signal v Noise - Options, Not Roadmaps  The Deep Dish - 10 Principles of Optionality For an Uncertain World  Kent Beck - Decisions, Decisions or Why Baskets of Options Dominate  Johanna Rothman - Consider Product Options with Minimum Outcomes  Drunk Agile - Episode 48 Observations of Flow  Simon Wardley - Wardley Mapping quick intro How to build your first Wardley Map with Miro  

How many discussions, debates, or other conversations do we get stuck in over practices and tools? What would happen if instead, we focused on the principles that those things are supposed to enable for us? In this episode, a review of some principles from different disciplines and areas that we can use to guide us. Which do you use already? Feedback: twitter - @deliveritcast  email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju  Support - Buy me a Coffee  Links: Lean Software Development: An Agile Toolkit - Mary and Tom Poppendieck  ModernAgileShow#26 | Interview with Mary and Tom Poppendieck Jens-Fabian Goetzmann - Seven Product Management Principles  Mallory Kim - 12 Principles for better UX  How Lean and Agile Relate and How You Can Win by Using Both https://www.hq-digital.com/blog/7-psychology-principles-to-influence-user-and-customer-behavior 20 Psychological Principles That Will Help Your Students Learn More Effectively  SAFe Lean-Agile Principles  YDS: What are the Principles of the Scrum Framework? What Is Kanban? Explained for Beginners.  5 Principles Of Cooking That Will Give You A Solid Culinary Foundation

There seems to be something magical about the number 3. It appears to show up in many different places and in lots of useful ways. This episode examines a "Rule of 3" for the things we do in product, agile, and personal things. There are several other fields that have a similar structure, so why not for us as well? Feedback: twitter - @deliveritcast  email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju  Support - Buy me a Coffee  Links: Jessica Dubin - 7 ways to use the Rule of Threes to build great products  Dawn Bauman - How to Use the ‘Rule of Three’ to Jazz Up Your Writing in 2022  Ameet Ranadive - The Rule of 3  Photutorial - What is Rule of Thirds?  Sandra Forgues - User Story Mapping: what it is, how it works  Tim Ottinger - Waste Snake Ron Jeffries - Do you want crappy agile ( metrics, maybe we should just say no )

More Metrics! Which ones are the most important ones for people that are at the top levels of your company? What areas do they care about to decide if investing more is worth it? In this episode, Stephanie Tanzar talks about the 3 that are leading the way to better outcomes in product-led organizations, and why they are becoming more relevant to boardrooms and leaders. Feedback: twitter - @deliveritcast https://twitter.com/deliveritcast email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju  Support - Buy me a Coffee  Links: Stephanie Tanzar - Twitter @steffitanner  LinkedIn  Pendo - Product Engagement Score (PES) Overview  Pendo - The journey to a better Product Engagement Score  Pendo - Glossary for Product Engagement Score (PES)  Gainsight - Product Metrics Your Board Members Care About  Echometer - 9 agile KPIs that executives should know  Gojko Adzic - Redefining software quality  Deliver It Cast 88 - Working Software  Lenny Rachitsky - Lenny's Podcast Mike Cohn & Brian Milner - Agile Mentors Podcast  Ogilvy Consulting - NudgeStock 2022 

Exploring an idea around the 3rd root cause of failures I've seen in working in a more agile way, incentives. Many times, if the behavior and reasons don't make sense to you, take a look at how the person is being rewarded, or the lack of rewards, and see if you can understand it better. This can also be the secret key to changing how people work, change their incentives. If you have seen examples of this working against you, or altering them to work for you send it in! Feedback: twitter - @deliveritcast  email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju  Support - Buy me a Coffee  Links: The Agile Angle - Agile Team Reward System  Shane Parrish - The Power of Incentives: The Hidden Forces That Shape Behavior  Mike Bedard - Plato’s Allegory of the Cave  Art Bryne - What Incentives and Bonus Programs Best Support Lean?  Marty Cagan and Jon Moore - Transformation Defined  Rich Mironov - Product Waste and the ROI of discovery   

A reminder that *the* most important word for a Product Owner, is "No." There are so many different ways, places, and people that need to be told no that can really be difficult. What about if someone tells you no as well? Revisiting the idea of all the different times, reasons, and ideas that Product Owners can use to say no successfully with guest Jen Fields. Feedback: twitter - @deliveritcast  email - deliveritcast @ gmail.com Support: Product Coaching and Consulting - seek taiju  Support - Buy me a Coffee  Links: Jen Fields - LinkedIn  Bob Galen - Moose Herd  Deliver It Cast - E7 Prepare to say no  Saeed Khan - How to say ‘No’ as a Product Manager  Adam S - The Art of Saying No as a Product Owner  Dawn Ulmer - 7 Reasons why we don't say no and how to fix them  Sara McCord - 4 Completely Inoffensive Ways to Say "No" at Work (Because "Yes" Isn't Always an Option)  Leo Babauta - The Gentle Art of Saying No for a Less Stressful Life  Chris Voss - Never split the Difference  John Cutler - Mandate Levels Matt Barcomb - Who needs a Product Vision Anyway?  

How often do Product Owners find themselves telling stories? Stories about our customers, teams, and problems faced by both. In this episode, I wanted to share some things I've been reading that help to understand how to listen, gather, and tell better stories. If you are interested in seeing how the best storytellers refine their craft and how PO's can learn from them, listen up. Feedback: twitter - @deliveritcast  email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju  Support - Buy me a Coffee  Links: Robert McKee Books: Storynomics: Story Driven Marketing in the Post-Advertising World  Story: Substance, Structure, Style, and the Principles of Screenwriting Michael Tucker - Lessons from the screenplay  Sritama Sarkar - Is it necessary for Product Managers to love their products?  Ant Murphy - Why Product Managers Don’t Need Domain Knowledge to be Effective 

Sometimes you find a way to hack a problem so well, that it affects most other things you do as well. In this episode, I share a hack I tried out recently and changed my mindset about a lot of things, work-related and beyond. If you are struggling with planning, thinking, or executing something, try using a budget for it and see what happens. Feedback: twitter - @deliveritcast  email - deliveritcast@gmail.com Support: Product Coaching and Consulting - seek taiju  Support - Buy me a Coffee  Links: Debbie Madden - Your Agile Project Needs a Budget, Not an Estimate  Ramsey Solutions - 15 Practical Budgeting Tips  Ami Vora - It’s not prioritization until it hurts  EP51 - Accounting for PO’s  EP55 - Time Management for POs  Jeff Gothelf (Got-Helf)- 7 Things I've learned from two years working from home  Bruce McCarthy - How to Ignore Customer Requests