FRISS Fraudcast

Ever wonder what really happens between “new role” and “nailed it”? We just launched Work in Progress, a no-filter podcast about the messy, uncertain and powerful parts of our careers at FRISS.  Episode 1 stars Niek Verdoes, who went from sales engineer to Head of Products at FRISS in three leaps. He talks about: Being hard on yourself at the start, and his secret recipe for success The moment he realised “fake it till you make it” could be an actual growth strategy How a sticky-note mantra (“Work on things that matter most”) keeps him out of the weeds Niek’s takeaway: success isn’t about clocking extra hours; it’s about trading certainty for curiosity—then repeating.

What are the latest insurance leaders’ trends? Why insurers must move away from the distrust-by-default approach? Christian van Leeuwen answers these questions in AI in Business podcast series by Emerj Artificial Intelligence Research. He spoke with Daniel Faggella about recent trends, changes and challenges, and expectations customers have of insurance companies today.

Investigations and the people running them are changing. Partly this is due to the new generation of investigators and the knowledge they start with. Partly this is due to modern solutions in place to support investigations. Fact-finding specialists Tommy Hansen, Crime Officer at the Danish Insurance Association, and Simon Staadegaard, Business Development Manager at FRISS, sit together with Ruud van Gerwen to discuss the future of insurance fraud investigations. Learn why even to investigators, preventing investigations is more important than running the actual investigation.

Our news is out! Celebration continues for FRISS with the great news that we acquired Polonious Systems Insurance Division. Watch the full video announcement below!

Gaining public support and market confidence is always important in the fraud-fighting community and a strong ethical foundation is a great way to do so. In this weeks Fraud leadership video, Duncan Minty expert on ethics and insurance sits down with Andrew Vogeney to discuss ethics in the counter fraud community and the importance of having a good ethical culture to secure the trust of the public and their consumers.

From avoiding a career in the FBI to working in Public service, Michelle Rafeld has had an interesting and exciting journey in her career. This week Andrew Vogeney sits with Michelle Rafeld Assistant Director of Fraud, Enforcement & Licensing at Ohio Department of Insurance to discuss her story and how she became extremely passionate about the field of insurance. Watch as they discuss the over two decades of experience that she has gained.

Catching and detecting fraud has really transformed over the past three decades, especially now during the COVID-19 pandemic with virtual interactions becoming the new normal. In this week’s Fraud Leadership video, Andrew Vogeney sits down with Jim Barbieri CEO of Claims Advantage to discuss how far technology has come in helping investigators, and the advantages and challenges that they may face when trying to detect fraudulent people.

To run major insurance fraud rings, you need cash. But did you know that many well-known, Fortune-500 banks knowingly help fraudsters? Frank Goldstein, Managing Partner at Goldstein Law Group sits with Andrew Vogeney to discuss money laundering and what banks should be doing to stamp out fraud. Watch to find out how banks help fraudsters who are looking who are to make money off honest insurers in this week’s Fraud Leadership Video!

Versicherungsbetrug verursacht pro Jahr Schäden in Höhe von vier bis fünf Milliarden Euro in Deutschland. In dieser Folge des Digital Insurance Podcast spricht Jonas Piela mit unserem Senior Project Manager Olcay Krandaoglu wie FRISS Softwarelösungen mittels KI und Daten aus vergangenen Betrugsfällen analysiert und somit Wahrscheinlichkeitsaussagen über aktuelle Betrugsversuche treffen können. 

One might suspect that fraud schemes have evolved over the years, but it’s more about how the fraud is committed. Michelle Rafeld, Assistant Director of Fraud, Enforcement & Licensing at Ohio Department of Insurance discusses how the digital age has changed how investigations operate and how fraudsters are caught. Find out more about the ‘Blessings and Curses’ of this new digital age of insurance investigations in this week’s Fraud Leadership Video!

Across the country, major Rental Vehicle Fraud Rings are operating to try and scam truck rentals out of millions of dollars in insurance cheques. How does this happen? Frank Goldstein, Managing Partner at Goldstein Law Group sits down with Andrew Vogeney to discuss the effects of this scam on the average renter, and see how this very common scam could also be potentially deadly. Listen now to learn more about the dangers of this rental truck ruse in this week’s Fraud Leadership Video!

Why would a customer decline help after a bad accident? Cornelius Young, VP of Product management at TrueMotion, helps us understand how telematics and location data help the insurer spot suspicious crashes in a sea of legitimate ones in FRISS’ latest fraud leadership video. Watch as he discusses the latest way of catching fraud, by using location data sources as an insurer to keep insurance honest.

Are regulators in the U.K. and U.S. finally shutting down data practices that they think have gone too far?  Duncan Minty, expert on ethics and insurance, tackles the challenges of information rights, specifically secondary use, in FRISS' latest fraud leadership video. Watch as he explains how conflicts of interests, like performance bonuses within counter fraud divisions, also need to be managed properly in order to avoid unethical practices.

Frank Goldstein, managing partner at Goldstein Law Group, talks about a new and upcoming scam ravaging trough United States. Auto glass repair shops ran by former convicted felons, promise to replace your unbroken or slightly damaged windshield for free. What's the catch, you may ask? They are actually trying to cash in for unnecessary repairs from your insurance company! Listen to this episode and find out more about this scam as well as who are seen as the most vulnerable!

Duncan Minty, Ethics Consultant at Duncan Minty Consultancy sits down with Andrew Vogeney and uncovers the concept of virtuous circle of trust between public and insurance companies. He highlights two important aspects of building this circle, namely Ethical Fraud Detection as well as Ethical tackling of fraudulent cases. How do these work together in building the trust between public and insurance companies? Listen to the podcast below!

In career talks we put you, our colleagues in the spotlight. Career talks is about your career stories and what does growth mean to you, and how do you experience this within FRISS. Our guest today is Cecko Hansen.

Michael Curcio of EY, discusses the benefits of technology in modern insurance. "Technology will only change how people are allocated... It opens up new opportunities that didn't exist decades ago". Find out how SIU and Claims might be getting the upper-hand in this new 6-minute interview! And discover how to do things more efficiently by "Getting rid of the noise."

Watch as FRISS' Andrew Vogeney sits down with Michael Curcio from EY to discuss challenges that come with speedy innovation. "Everybody wants to do things quickly but that's where inaccuracies happen". So what does a carrier need to do to solve that? If you want to learn more about how to make insurance processes more simple, efficient, and safe, listen to this episode!

In career talks we put you, our colleagues in the spotlight. Career talks is about your career stories and what does growth mean to you, and how do you experience this within FRISS. Our guest today is Rita Verduin.

In career talks we put you, our colleagues in the spotlight. Career talks is about your career stories and what does growth mean to you, and how do you experience this within FRISS. Our first guest is Marco Mancino.