HID Global - Workforce Identity and Access Managem

In this episode, we tackle one of the most pressing questions organizations face today: how do you measure the ROI of physical identity and access management (PIAM)?  Join host Matthew Lewis alongside experts Phil Buck and Don Campbell as they break down the tangible and intangible benefits of PIAM across industries—from healthcare to oil and gas to financial services. The conversation explores real-world scenarios where onboarding efficiency, credential reissuance, and compliance automation translate into measurable savings and risk reduction. From high-frequency challenges like hospital staffing to high-stakes events such as major capital projects and M&A integrations, our guests share practical strategies for quantifying value beyond the spreadsheet. Whether you’re a security leader, operations manager, or simply curious about the business case for PIAM, this episode offers insights that will reshape how you think about identity, compliance, and the bottom line.

Guests Phil Buck, VP, Workforce Identity Management Business Unit and Darwin Rivera, Manager, Sales Engineering, are hosted by Matthew Lewis, Director of Product Marketing - all of HID Global In this episode, we dive deep into the evolving role of CISOs in shaping holistic security strategies that bridge the gap between physical and cyber domains. Join host Matthew Lewis and leaders Phil Buck and Dr. Darwin Rivera as they unpack the growing influence of identity and access management (IAM), the critical importance of data governance, and the rising challenges posed by third-party risk and agentic AI. From regulatory shifts to real-world breaches, this conversation explores the pressing concerns facing security leaders today—and why the convergence of technologies and responsibilities demands a fresh playbook. Whether you're a seasoned CISO or simply security-curious, this episode offers insights that will reshape how you think about risk, compliance, and the future of enterprise protection. Chapters: 0:00 -- Introductions 3:21 -- The Role of Data in the Top 5 Concerns CISOs Face Today 5:40 -- Data and Risk of Suppliers 8:05 -- AI & PIAM Considerations *with Security Breach Example 13:18 -- Key Takeaways

Guests Don Campbell, Sr. Director, Product Management and Brent Vernon, Sr. Director, Technology & Product Management, are hosted by Matthew Lewis, Director of Product Marketing - all of HID Global In this episode, we explore the evolving priorities of CISOs in a world where the boundaries between physical and logical security are changing. Host Matthew Lewis is joined by HID’s product leaders Don Campbell and Brent Vernon for a candid conversation on the vulnerabilities that persist in modern enterprise environments—and the strategies that forward-thinking security leaders are using to address them. From the risks of credential harvesting and the push toward passwordless authentication, to the overlooked threat posed by contractors and third-party vendors, this discussion reveals why a holistic, always-on approach to identity and access management is no longer optional. Tune in to hear how convergence, collaboration, and smarter tooling are reshaping the security landscape—and what it means for your organization. Chapters: 0:00 -- Introductions 1:50 -- Data Considerations for CISOs 11:00 -- Data Security and Risk That Come with Contractor Workforces 14:25 -- Actionable Takeaways

In this episode, host Matthew Lewis, Director of Product Marketing, is joined by Don Campbell, Senior Director of Product Management, and Scott Galvin, Pre-Sales Senior Solutions Architect, for a deep dive into the evolving landscape of physical security in financial services. Together, the trio explores: Insider threat types and how to detect them The role of visitor management in preventing social engineering How mobile credentials are reshaping secure access Designing frictionless environments that still meet regulatory demands Why compliance must be a team sport across cybersecurity and physical security

Join us for another episode with Matthew Lewis, Director of Product Marketing, IAMS and guests Rachel Nolan Sales Director, Healthcare and Scott Galvin Pre‑Sales Senior Solutions Architect to unpack all the highlights from the recent IAHSS AC&E show. Rachel and Scott share their biggest takeaways from the conference, spotlight key trends impacting healthcare security, and revisit their talk at the show, “Caring for Caregivers” — a session focused on supporting staff, addressing evolving security challenges, and prioritizing safety in healthcare environments. Whether you attended IAHSS AC&E or are catching up after the fact, this episode delivers valuable insights for anyone interested in safeguarding healthcare facilities and those who work within them. Watch now to stay informed and inspired!

What if the integrity of your financial reports hinged on controlling physical access to your office? Discover how managing physical and digital identities is crucial for compliance in sectors like finance and aviation. We reveal why stringent processes for issuing credentials and continuous monitoring are fundamental in aviation and discuss the robust measures needed to prevent insider threats and ensure the reliability of financial reports. You can learn about the need for regular audits and the revalidation of access needs, especially for contractors, to maintain operational security and efficiency. Have you ever wondered how to manage compliance and risk effectively across hundreds of office locations? Our episode dives into strategies that help streamline access control and the importance of robust failover processes during audits. We also address the rising concerns of digital supply chain risks and third-party vulnerabilities, particularly within hosted solutions. Hear a real-world case study about implementing stringent visitor controls that enhance operational efficiency while preventing abuse. Plus, get a sneak peek into future industry-specific compliance practices in healthcare and heavy industries.

Can managing the physical identities of non-employees be the linchpin to your organization's security? Join us for a deep dive into the world of Physical Identity and Access Management (PIM) where Don Campbell, Head of Product at HID Global, provides expert insights. This episode uncovers the complexities of visitor management, from handling one-time guests to long-term contractors, and the critical role of rapid information processing. Discover how establishing risk-based policies and controls can protect your facilities while seamlessly transitioning visitors to contractors. Listen as we explore the integration of PIM with Physical Access Control Systems (PACS) to streamline security workflows and ensure compliance. Our discussion sheds light on how PIM facilitates transparent and manageable compliance efforts for IT, HR, and audit teams, making rule adherence clear and deviations easily detectable. We also delve into maintaining secure physical records within finance systems and IT environments, particularly during ISO and SOC audits. Learn how formal procedures and detailed documentation can enhance the security of data centers, manufacturing floors, and office spaces, providing comprehensive protection for your organization.

Can effective healthcare security truly enhance the patient experience? Join us as we sit down with Craig Crosby, Vice President of Public Safety for Baylor Scott and White Health, to uncover how physical security measures are not just about safety but also pivotal in shaping a stress-free patient journey. Craig delves into practical strategies like using traditional printed maps and modern electronic formats such as QR codes to provide clear and precise guidance, especially in large healthcare facilities. From his rich background in pediatric healthcare, Craig offers deep insights into how these simple yet innovative methods can significantly improve patient satisfaction and safety. In another compelling segment, we tackle the sensitive balance between patient healing and security. Craig shares his expertise on managing large groups of visitors and maintaining a healing environment, highlighting the importance of collaboration with clinical teams and the use of scheduling software. We also explore the emotional intricacies involved in transitioning patients from pediatric to adult healthcare settings. Lastly, Craig offers invaluable advice for young professionals in the field, emphasizing the need to understand both clinical and financial aspects to excel as leaders. Tune in for a comprehensive discussion that blends practical tips with profound insights, all aimed at enhancing healthcare security and patient care.  

Ever wondered how airports manage to keep their vast and complex operations secure? Discover the key to robust airport security and ID management as we chat with industry experts Duane Foote and Yves Massard. They share eye-opening insights on the necessity of thoroughly vetting and validating staff, from baristas to tarmac workers, to ensure they have the right access to sensitive areas. Learn how Identity and Access Management Solutions (IDMS) are taking over outdated practices and significantly improving compliance with TSA audits. Plus, hear about the impact of COVID-19 on airport staffing and the operational challenges it has introduced. Join us as we uncover the pivotal role of compliance in successfully implementing IDMS systems at airports. Yves and Duane highlight how TSA and DHS mandates drive the adoption of these systems, emphasizing that true compliance requires more than just technology—it demands proper deployment and strict adherence to policies. Explore how IDMS can enforce security measures, simplify audit processes, and enhance overall airport operations by connecting all policies and access points to individual identities. This episode is packed with valuable information on the intersection of technology, security, and compliance within the aviation sector.

The alarming rate of violence against healthcare workers underscores the urgent need for comprehensive security measures within medical facilities. As incidents continue to rise, it's imperative that proactive strategies are employed to safeguard the well-being of patients, visitors and staff.  In this episode, Paulina Rios Maya from EM360 speaks to Sheila Cook, Chief Experience Officer at the University of Illinois Hospital & Health Science System, and Clete Bourdeaux, Healthcare Business Development Director for HID’s workforce identity management unit, to discuss:  Workplace violence Evolution of security protocols within medical facilities Healthcare security 

Unlock the door to enhanced enterprise security and a seamless visitor experience as we sit down with expert Vanessa to dissect the evolution of visitor management systems. Prepare to have your perception of corporate lobbies transformed; we're not just talking about a sign-in sheet and a friendly nod from the receptionist anymore. In today's world, welcoming guests into your business space is an intricate ballet of technology, identity verification, and emergency readiness. Vanessa walks us through how modern solutions sculpt memorable first encounters that resonate with a company’s ethos while ticking the boxes for compliance and safety.    We take you behind the scenes of a real emergency – a kitchen fire – to demonstrate the sophistication of systems that keep everyone accounted for and informed. It's a delicate act, balancing the need for stringent security measures without hampering the visitor’s ease. Plus, Vanessa sheds light on the nuanced world of access management, from the simplicity of logging a guest's entry to the complex webs of data for long-term workers. This episode peels back the layers of the tech that's quietly revolutionizing how we manage who walks through our doors and its necessity in industries where security is not just a concern but a mandate. Join us for an insightful conversation that promises to change how you think about the everyday act of saying, "Welcome to our office.

Best Practices for adding PIAM to Access Control – Janette Sherman, Matthew Lewis, and Darwin Rivera share best practices for integrating PIAM with Access Control Systems.

Michael Ramstack, System Senior Director of Physical Security and Emergency Management at Essentia Health; Clete Bordeaux, Director of Healthcare Business Development at HID; and Patrick E. Riley, Industry Principal Consultant for Frost & Sullivan, discuss the role of visitor management in overall security strategies. The security of healthcare facilities isn't just another news headline; it's a narrative that has touched my life personally, and I'm compelled to share it with you. My name is Patrick Riley. I'm the industry principal consultant for Frost and Sullivan for Healthcare and Life Sciences, and joined by experts Clete Bordeaux and Michael Ramstack, we dissect the evolving terrain of hospital visitor management, from bustling urban centers to the quiet corridors of rural healthcare. Our dialogue transcends mere buzzwords, focusing on real stories and strategies that forge safer spaces for patients and staff alike. Our conversation embarks on the challenging journey of balancing the welcoming nature of hospitals with the need for protective vigilance. We reveal how data and technology, from visitor management systems to smart cameras, play a pivotal role in crafting a secure environment without compromising the warmth of patient care. The nuances of integrating these systems are examined, alongside the role of trained security personnel who remain the heartbeat of a safe healthcare experience. As we gear up for the International Association for Healthcare Safety and Security conference, we underscore the importance of sharing best practices and tailoring security measures to the unique pulse of each facility. The narrative of healthcare safety isn't one-size-fits-all, and our in-depth discussion lays the groundwork for what promises to be an enlightening continuation of this critical conversation in the industry. Join us as we navigate the complex yet crucial world of healthcare visitor management with a lens sharpened by experience and compassion.

Best Practices for Visitor Management in the enterprise – Janette Sherman, Matthew Lewis and Darwin Rivera share best practices in Visitor Management for the Enterprise. 

Best Practices for Visitor Management Hot Topics - Janette Sherman, Matthew Lewis, and Darwin Rivera close the Best Practices the 3-part series discussing hot topics in Visitor Management. 

Matthew Lewis, Darwin Rivera, and Duane Foote focus on the best ways to improve the outpatient experience. They capture the behind-the-scenes of the technology used to improve visitor security and discuss how reports can help security and personnel planning.

In this Podcast, Matthew Lewis, Darwin Rivera, and Duane Foote discuss the finest ways to improve everyone’s lives. Learn about how kiosks save time, relieve stress in staffed lobbies, and protect patients in healthcare facilities.

Matthew Lewis, Darwin Rivera, and Duane Foote touch on visitation policies and procedures that help improve experiences and security. They focus on HID’s solution to visitor management for a safe healthcare facility.

Dr. Eric Cole, founder, and CEO of Secure Anchor Consulting, Cleat Bordeaux, director of Healthcare Business Development at HID Global, and Mike Ramstad, System Senior Director of Security from Essentia Health, explore the physical identity challenges in the healthcare industry.  They address current challenges like COVID’s impact on motivation, visitor management, and healthcare security. 

Ally Smyczek, Product Marketing Manager for HID Visitor Management Solutions, and Mike Piana, VP of Sales and Marketing at J. O’Brien, HID’s Partner, the best practices on managing visitor traffic and its impact in workplace security.