
Podcast
HPG ENGAGE - The Podcast
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This is HPG Engage, The Podcast.
On our podcast we will give you insight into the minds and professional experiences of thought leaders in Australia within the healthcare space.
This is HPG Engage, The Podcast.
On our podcast we will give you insight into the minds and professional experiences of thought leaders in Australia within the healthcare space.
Upskilling in Medical Affairs - Medwise Academy and USYD
Episode in
HPG ENGAGE - The Podcast
Are you looking to upskill or break into the healthcare industry? You're in the right place!
HPG Engage the podcast, Episode 2 of Medical Musings our recruitment experts Gemma Staddon, Davina Ocansey-Gibson and Erin Cox have an in-depth conversation with Matt Britland, Orin Chisholm, and Daniel Thurley where they explore the innovative programs and courses from Medwise Academy and University of Sydney designed to bridge gaps in medical affairs, patient engagement, and industry skills.
Join us as we dive into the value of competency frameworks, micro-credentials, and essential skills for succeeding in the evolving industry landscape.
Whether you're just starting or advancing your career, this episode is packed with actionable insights, expert advice, and a roadmap for professional growth.
Don't miss out!
Medwise Academy - https://medwise-academy.com/courses/
USYD short courses - Domain 5 - https://health-exec-ed.sydney.edu.au/EventDetail?EventKey=CSSHEE2535
USYD Master of Science in Medicine - Pharmaceutical and Medical Device Development - https://www.sydney.edu.au/courses/courses/pc/master-of-science-in-medicine-pharmaceutical-and-medical-device-development.html
✅ Expand your team
✅ Develop your career
✅ Stay up to date with the latest industry trends
⭐️ Connect with us today at www.hpgconnect.com
01:05:00
What’s shaping the future of Medical Affairs and the core competencies every professional needs to stay ahead movi
Episode in
HPG ENGAGE - The Podcast
In this episode of HPG Engage, Medical Musings Series Episode 1, we dive into the rapidly changing landscape of Medical Affairs with insights from Gemma Staddon, Davina Ocansey-Gibson and Erin Cox of our Sydney Life Sciences team. As we look ahead to 2025, they discuss the critical competencies professionals need to stay competitive.
From the growing importance of business acumen to the evolving role of MSLs from reactive to strategic players, this episode unpacks the skills that will define the future of Medical Affairs. Discover how these shifts are impacting everything from clinical trials to market access, and why a holistic understanding of business strategy is now essential for success.
Tune in to explore what’s driving these changes and how you can stay ahead of the curve.
25:03
November 2023 - Australia's Fair Work Employment Changes: Everything You Need To Know
Episode in
HPG ENGAGE - The Podcast
November 2023 - Australia's Fair Work Employment Changes: Everything You Need To Know by HPG ENGAGE - The Podcast
41:15
EP27 | An Insider Look at Customer Service in the Medical Devices Industry w/ Jennie Flaskis
Episode in
HPG ENGAGE - The Podcast
In this episode of the HPG Engage Podcast, the host interviews Jennie Flaskis, a customer service manager in the healthcare industry. Jennie shares her journey from selling her business to entering the customer service field. She emphasises the importance of seizing opportunities and the serendipitous nature of career paths. As a customer service manager, Jennie discusses the challenges and importance of providing excellent customer service in the medical device industry. She highlights effective communication, training, and team collaboration as key elements. Jennie also praises her experience working with HPG and the strong relationship she has with her recruiter. She values open communication and an open-door policy to address issues promptly.
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Our role is to place healthcare professionals into healthcare and healthcare-related positions, where they enhance the lives and well-being of patients.
Our culture at HPG embraces Knowledge: acquiring knowledge and sharing knowledge.
We always want to know more. We want to know about people, organisations, working methods, best practices, and success stories. We want to know what works. And what works very well.
And we are always sharing our knowledge so that others are successful because this improves outcomes for everyone.
If you're interested in healthcare opportunities across Australia, check out our website at www.hpgconnect.com
34:47
EP26 | The Anatomy Of A Sales Rep: Inside The Operating Theatre
Episode in
HPG ENGAGE - The Podcast
Hey there! Welcome to the latest episode of HPG Engage the Podcast. Today, we're going to follow the journey of Samantha Phillips, a sales rep in the medical device industry. She stumbled upon this career by chance, and she talks about the importance of networking, building relationships, and being proactive in building a successful career.
.
.
Our role is to place healthcare professionals into healthcare and healthcare-related positions, where they enhance the lives and well-being of patients.
Our culture at HPG embraces Knowledge: acquiring knowledge and sharing knowledge.
We always want to know more. We want to know about people, organisations, working methods, best practices, and success stories. We want to know what works. And what works very well.
And we are always sharing our knowledge so that others are successful because this improves outcomes for everyone.
If you're interested in healthcare opportunities across Australia, check out our website at www.hpgconnect.com
32:35
EP3 HPG Insights | The World Of Customer Service ft. Jane Nichols & Kate Toohill
Episode in
HPG ENGAGE - The Podcast
Our latest podcast is now LIVE. In this episode, we sit down with our Divisional Manager, Jane Nichols & Recruitment Consultant, Kate Toohill to talk about the World of Customer Service within the Healthcare space.
What do we actually talk about in this episode you ask?
- What does a Customer Service Representative do?
- Characteristics needed to succeed in the role?
- What are your career options?
- How to enter into the industry as a student finishing Uni.
- The future of customer service roles
- Interview tips
Those are some of the many conversations we have in this episode.
Check out our website for more job opportunities - https://hpg.jobs/3G73dG6
Check out our web
#hpgconnect #loveyourjob #podcast #healthcareprofessionalsgroup #customerservicerep #pharma #medicaldevices
53:57
#05 Richard Dexter - The Changing Landscape for Healthcare Sales Reps
Episode in
HPG ENGAGE - The Podcast
Medical Sales Reps play a vital role in the awareness, distribution, education and supply of medicines, pharmaceutical products, medical devices and therapies.
COVID - 19 has drastically changed the healthcare landscape. It has changed the way we care, communicate and experience healthcare.
Elective surgeries are currently cancelled, which has impacted the way Sales Reps can collaborate in surgeries.
Our Marketing & Brand Manager, Hayley Webb met with Field Sales Manager, Richard Dexter to find out what impact it’s had on him and his team.
13:07
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