Letting Agent Podcast

The Renters’ Rights Bill is coming, but instead of red tape, it could be your next big marketing advantage. Siân Hemming Metcalfe, Operations Director at Inventory Base, shares how embracing compliance can boost your agency’s reputation and revenue. Discover how stronger standards, safety reporting, and supplier partnerships can open new opportunities and give you a competitive edge. Tune in to see how compliance could transform your lettings strategy.

UK Property Market Weekly Update - Week 47, 2025 I look at the UK property market in the ‘UK Property Market Stats Show “for the week ending Sunday 30th November 2025 with the awesome Steph Vass from TAUK YouTube https://youtu.be/kmrRZh1gFCs ✅ New Listings * 22.7k new properties came to market this week, down as expected from 24.7k last week. * 2025 weekly average: 34.7k. * 9 year week 47 average : 25k * Year-to-date (YTD): 1.633m new listings, 0.5% higher than 2024 YTD (1.624m) and 8.1% above the 2017–19 average (1.511m) ✅ Price Reductions * 13.2k reductions this week, lower than last week’s at 13.4k (Estate Agents seem to forget they can reduce houses prices after the first week in November!). 23.2k is the average weekly number of reductions for 2025. * 8.8% of resi homes for sale were reduced in November. Compared to Oct 12.8%, Sept 14.1%, August 11.1%, July 14.1% in July and 14% in June. * 2025 average still remains at 12.8%, versus the five-year long-term average of 10.74%. ✅ Sales Agreed * 20.3k homes sold subject to contract this week, down expectedly from 20.9k last week. * Week 47 average (for last 9 years) :21.8k * 2025 weekly average : 26k. * YTD: 1.203m gross sales, which is 3% ahead of 2024 (1.167m) and 11.9% above the 2017–19 average (1.074m). * Some will note Gross Sales in Q4 were higher - this was the first time buyers were buying homes to beat the March 2025 stamp duty deadline ✅ Price Diff between Listings & Sales * Average Asking Price of listings last week £452k vs (£395 for the month before). This a massive jump and is down to a large number of Inner London home sin the £1.5m+ coming on the market. * Average asking price of Sales Agreed (SSTC) last week was £350k (in line with the average of 2025) - a 29.3% difference (long term 9 year average is 16% to 17%. ✅ Sell-Through Rate * 13.5% of homes on agents’ books went SSTC in October. Down from 15% in October, 14.1% in Sept, 14.5% in Aug, 15.4% in July, 15.3% in June, and 16.1% in May. * Pre-Covid average: 15.5%. ✅ Fall-Throughs * 5,054 fall-throughs last week (pipeline of 510k home Sold STC). * Weekly average for 2025: 6,128. * Fall-through rate: 25%, slightly up from 24.7% last week. * Long-term average: 24.2% (post-Truss chaos saw levels exceed 40%). ✅ Net Sales * 15.2k net sales this week, down expectedly from 15.7k last week. * Nine-year Week 47 average: 16.2k. * Weekly average for 2025: 19.4k. * YTD: 914k, which is 2.6% ahead of 2024 (892k) and 9.1% above 2017–19 (840k). ✅ Probability of Selling (% that Exchange vs withdrawal) * November Stats : 53.3% of homes that left agents’ books exchanged & completed in November. (Note this figure will change throughout the month as more November stats come in). (49.7k exchanges & 43.6k withdrawals as at 3rd Dec 2025) * October 53.3% / September: 53.1% / August :55.8% / July: 50.9% / June: 51.3% / May: 51.7% / April: 53.2%. ✅ Stock Levels * 678k homes on the market on the 1st of December, down from 742k on 1st of November. December ’25 is identical to December ’24. * 511k homes in sales pipeline on the 1st November, 2.2% higher than 12 months ago. (1st December figures to follow in next week’s show). ✅ House Prices (£/sq.ft) * October 2025 agreed sales averaged £343.18 per sq.ft. 0.8% higher than 12 months ago and 13.8% than 5 years ago. The £/sqft at sale agreed matches the HM Land Registry Index with a 98% accuracy, 5 months in advance. That is why it is so important. November figures will follow in next weeks show.

Is self-employed estate agency the future? Jamie Lester, London based founder of House, explains how this growing model is reshaping the UK property market. He shares the mindset, strategies, and opportunities helping agents take control of their careers and earnings. Learn why working for yourself can be more rewarding than a traditional branch, how to generate business confidently, and what support truly drives success. Tune in to see if this game changer is right for you.

Are you a woman working in UK property and ready to elevate your career? In this episode, Clare Hughes from Women in Estate Agency shares how their Rightmove backed leadership training empowers women to build confidence, overcome imposter syndrome and lead with impact. Discover how to grow, connect and shape the future of women in property. Listen now and join the conversation.

What does true mental resilience look like in the UK property market? We chats with East Anglian estate agent Sharon Carter about overcoming personal setbacks, menopause, and burnout, and rebuilding focus and strength. We discuss why mental resilience differs from mental health and share candid insights every agent should hear.

Why do estate agents stay with Belvoir for over a decade? In this episode, Patsy Day, a franchisee from Suffolk and Norfolk, shares her 16 year journey with Belvoir. She explains how strong brand support, head office guidance, and a network of fellow owners helped her navigate challenges and grow. Patsy also discusses the TPFG merger and why it promises even greater opportunities for franchisees. Listen now for an honest, insider view.

Women are reshaping the property industry, and Shanice Gandhi, an estate and letting agent from South Yorkshire, shares her journey in the Women in Estate Agency movement. She explores building confidence, tackling imposter syndrome, and fostering a supportive community of 4,000 members. Shanice also discusses balancing work and family, the importance of reflection, and how mentorship, wellness, and practical advice are helping women thrive in a traditionally male dominated sector.

Are UK landlords really selling up, or is it just market noise? Richard Donnell, Research Director at Zoopla, unpacks the latest data on the private rental sector. We discuss why rental stock has barely grown, how smaller landlords are exiting while professionals expand, and why self managing landlords could be a key opportunity. Richard also explores the impact of the Renters’ Rights Bill and future energy standards, revealing how agents can gain an edge as trusted advisors.

Is it time to rethink what “fair wear and tear” means in today’s rental market? Inventory Base’s Operations Director, Siân Hemming Metcalfe, questions whether outdated definitions still reflect modern living. With more tenants working from home, she argues the current standards are no longer fair to landlords or tenants. Tune in as Siân explores why it’s time to update this long standing lettings assumption and what it means for property professionals across the UK.

Have you heard about the Women in Estate Agency Charter? Clare Hughes joins the conversation to share why it’s a potential game changer for your agency. Discover how signing up shows your commitment to equality, helps attract and retain talented women, and gives access to exclusive training, events, and resources. Every penny supports women in the industry. Tune in to learn how inclusion can strengthen both your culture and your bottom line.

AI tools like ChatGPT are everywhere, but should you really use them to draft tenancy agreements or legal documents? Lettings consultant Julie Ford explains why this could be a costly mistake. She reveals how AI often produces outdated clauses, incorrect legislation, and even fake case law. Julie shares why using trusted legal platforms like the NRLA is safer and how agents can avoid legal pitfalls in property management.

We chat with Patsy Day, an experienced letting and estate agent from Suffolk and Norfolk with the Belfar network, about a key frustration in the property market: entitlement among young professionals. Patsy shares her thoughts on the value of hard work, patience, and learning through experience. She reflects on mentoring younger agents and why persistence and effort remain the real keys to success in property.

Being an estate agent is more than selling homes, it’s about people. Shanice Gandhi from South Yorkshire reveals how genuine community involvement drives long term success. She explains why local content builds trust better than endless listings, the power of patience in marketing, and lessons learned from her father that shaped her business approach. Discover how connecting with your community can transform your brand and results.

Estate agents need to understand low house price growth and what it means for homeowners. Richard Donnell, Research Director at Zoopla, explains how slowing prices affect client expectations, the importance of realistic pricing, and how agents can position themselves as trusted local experts. He also shares how to use data and social media to educate clients, attract serious sellers, and navigate today’s market to improve sales and conversion rates.

UK Property Market Weekly Update - Week 45, 2025 Myself and Simon Gates look at the UK property market for the week ending Sunday 16th November 2025. YouTube link https://youtu.be/6yYA8-WM0Mo ✅ New Listings * 26.1k new properties came to market this week, down as expected from 27.1k last week. * 2025 weekly average: 35.6k. * 9 year week 45 average : 27.6k * Year-to-date (YTD): 1.59m new listings, 1.1% higher than 2024 YTD (1.57m) and 8.2% above the 2017–19 average (1.46m) ✅ Price Reductions * 16.7k reductions this week, lower than last week’s at 18.5k (Estate Agents seem to forget they can reduce houses prices after the first week in November!) * 12.8% of resi homes for sale were reduced in October. Compared to Sept 14.1%, August 11.1%, July 14.1% in July and 14% in June. * 2025 average still remains at 13.2%, versus the five-year long-term average of 10.74%. ✅ Sales Agreed * 22.9k homes sold subject to contract this week, up unexpectedly from 22.5k last week. * Week 45 average (for last 9 years) :22.9k * 2025 weekly average : 26k. * YTD: 1.162m gross sales, which is 3.8% ahead of 2024 (1.119m) and 12.3% above the 2017–19 average (1.034m). * Best week for Resi sales in Inner London since May 2025. 1,658 homes sold stc last week. To compare, 1,293 was the weekly average for Resi sales in October 2025 and the weekly average for the whole year has been 1,403 sale agreed per week ✅ Price Diff between Listings & Sales * Average Asking Price of listings last week £387k vs Average asking price of Sales Agreed (SSTC) - £363k - a 6.5% difference (long term 9 year average is 16% to 17%)… * The average listing price was £452k in Sept and £415k in October.. ie fewer expensive homes being listed. Is that because of the Budget ??? ✅ Sell-Through Rate * 15% of homes on agents’ books went SSTC in October. Up from 14.1% in Sept, 14.5% in Aug, 15.4% in July, 15.3% in June, and 16.1% in May. * Pre-Covid average: 15.5%. ✅ Fall-Throughs * 5,802 fall-throughs last week (pipeline of 510k home Sold STC). * Weekly average for 2025: 6,173. * Fall-through rate: 25.4%, slightly down from 26.5% last week. * Long-term average: 24.2% (post-Truss chaos saw levels exceed 40%). ✅ Net Sales * 17.1k net sales this week, up unexpectedly from 16.6k last week. * Nine-year Week 45 average: 16.8k. * Weekly average for 2025: 19.7k. * YTD: 884k, which is 3.3% ahead of 2024 (856k) and 9.2% above 2017–19 (810k). ✅ Probability of Selling (% that Exchange vs withdrawal) * October Stats : 53.3% of homes that left agents’ books exchanged & completed in October. (Note this figure will change throughout the month as more October stats come in). (93.6k exchanges & 82k withdrawals) * September: 53.1% / August :55.8% / July: 50.9% / June: 51.3% / May: 51.7% / April: 53.2%. ✅ Stock Levels * 742k homes on the market at the start of November, 2.4% higher than November 2024. (725k) * Notable increases include 9% more homes for sale in London than 12 months ago (9.96% in Inner London & 9.03% in Outer London) & 5.48% in the South East and 5.02% in the South West. The North has seen a drop in homes for sale. * 511k homes in sales pipeline on the 1st November, 2.2% higher than 12 months ago. ✅ House Prices (£/sq.ft) * October 2025 agreed sales averaged £343.18 per sq.ft. 0.8% higher than 12 months ago and 13.8% than 5 years ago. The £/sqft at sale agreed matches the HM Land Registry Index with a 98% accuracy, 5 months in advance. That is why it is so important. ✅ UK Rental Market Overview * Average Rent in October - £1,916 pcm - compared to £1,802 in Oct 2024 and £1,557 in Oct 2017. * Available Rental Properties in October ’25 - 323k compared to 302k in October ’24. * Notable increase of 23.8% more rental homes in Outer London than 12 months ago, yet a 4.8% decrease in Inner London - Not sure why

Former estate and letting agent Anton Plackowski shares how running your agency as if you’re about to sell it can transform performance and profitability. Discover how knowing your numbers, systemising processes, and thinking like a buyer can uncover hidden value and make your business more efficient and attractive to potential buyers. Tune in for practical tips to strengthen your agency today and prepare it for future success.

Most letting agents see midterm inspections as dull admin, but what if they’re a hidden goldmine? In this episode, Siân Hemming Metcalfe, Operations Director at Inventory Base, reveals how inspections can boost revenue, protect landlord profits, and prevent costly surprises. Learn why upcoming renters’ rights changes make inspections vital and how to turn routine visits into valuable client conversations. Tune into transform your approach and uncover untapped profit potential.

What should UK estate agents really be charging? Northamptonshire agent Miranda Menzies joins us to discuss why setting the right fee is about confidence, not percentages. She shares insights on fair pricing, client satisfaction, and building a sustainable business. From market realities to personal comfort zones, this episode challenges the idea of a one size fits all fee. Listen and share your thoughts, do you agree with Miranda’s approach?

The new Renters’ Rights Bill is transforming the UK property market, but is it a challenge or an opportunity for letting agents? Consultant Julie Ford reveals five ways agents can thrive, from helping landlords self manage to turning compliance into profit. Discover how to boost income, strengthen landlord tenant relationships, and stay ahead of the curve. Don’t miss this essential discussion for every estate and letting agent.

Why are only four in ten self employed estate agents women? In this episode, Sam Cerrone and Clare Hughes share honest stories about confidence, motherhood, and the myths around flexibility in self employment. From tackling imposter syndrome to gaining financial independence, they reveal how taking charge of their diaries transformed their lives, and what’s next for women in the UK property market. Tune in and join the conversation.