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Richard Blank podcast guest appearances
Podcast

Richard Blank podcast guest appearances

56
1

Please feel free to accept my invitation to join your audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. I am available at your earliest convenience to discuss advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.

Please feel free to accept my invitation to join your audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. I am available at your earliest convenience to discuss advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.

56
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Sales trainer that became a CEO of a call center. The Make Careers Happen Podcast with Richard Blank.

Welcome to Make careers happen. A podcast with the main focus on helping people to find success in their careers. Guiding people to find their professional business journey. Ishaan Haider is a teenage host of the show and is located in Dublin Ireland. A very ambitious highschooler that engages his time with interactive learning outside of the classroom. Ishaan seeks to improve his communication skills by interviewing established business leaders that pay it forward to the next generation. Make Careers Happen podcast is just a start to Ishann's bright future with grit and determination to makle things happen in a positive way. Ishaan dives deep into the subject of moving abroad and starting a company from scratch in Costa Rica. He follows up with Richard on multiple questions regarding the use of advanced telemarketing strategy combined with conflict management can adjust the tone through interpersonal soft skills. The podcast concludes with a discussion on customer support by proper rhetoric and gamification to increase employee motivation. Make Careers Happen Episode #2 Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #MAKECAREERSHAPPEN Make Careers Happen Podcast. Guiding people to find their professional business journey. Episode #2 https://youtu.be/SbtZsgoWyBM?si=Cd22_5r-D6ewfaJE
Business and industry 2 years
1
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32:46

Listening with Leaders podcast. Creating a B2B Sales Training Environment with Richard Blank

Learn How Successful Leaders Listen, Problem-Solve, and Manage Conflicts. Listening with Leaders podcast audience are not newbies. They're experienced business leaders ready for their next phase of massive growth. Your host, Doug Noll, talks with the Founder and CEO of Costa Rica's Call Center, Richard Blank. Costa Rica Call Center is a state-of-the-art BPO telemarketing outsourcing company. CRCC's bilingual crew is capable of handling any size BPO while offering expansion or staying in contact with customers without stress or added time to hire and train telemarketers yourself. Costa Rica's Call Center personally trains different call centers across Central America. Hi there! I'm Doug Noll, an award-winning author, speaker, and trainer. I am, among many other things, a lawyer-turned-peacemaker, mediator, and expert in deep, empathic listening. I left a 22-year career as a trial lawyer, earned my Masters Degree in Peacemaking and Conflict Studies, and have helped thousands of companies and organizations with internal conflicts and poor communication. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #listeningwithleaders A Learning Experience on Creating a BPO Sales Training Environment with Richard Blank. Listening with Leaders podcast. https://youtu.be/GeuVGzG0vc8
Business and industry 2 years
0
0
2
20:50

Life, Passion & Business podcast. How to explore your calling in Costa Rica with Richard Blank.

xploring the creativity of the human spirit with just five simple questions. Those questions give us a window to explore the journey and life story of people that look like they have it sorted. Explore your calling, are you on a life path that feeds your soul? Richard Blank is a native of Philadelphia born to a family with more than the average means and there was a plan. He was on a path to an Ivy League education to study medicine or law. But even at that age, he knew it was important to be inspired in his chosen career. Neither of these was his calling. He convinced his parents to let him take a different path. He went to the University of Arizona, earning a bachelor’s degree in communication and Spanish. For his junior year at the age of 21, he took a semester at a university in Madrid. It was about absorbing the language and the Spanish way of life. While he did enjoy the party scene. He also took the opportunity to travel on trains and stay in youth hostels. He explored the art and culture of Europe. On returning to the US he took an internship with a Spanish TV station. And for a while and another job working with an importer of Corona Beer. He used his bilingual ability and communication skills to create opportunities for himself and built a career in telemarketer training. The Big Break The life-changing break came when he was 27 years old. He relocated to Costa Rica to train employees for one of the larger call centres in San Jose. In his mid-30s he started his own call centre. It began with one seat in a communal office, and it was slow and steady journey. Today he owns a building and directly employs 150 people. Over the last 10-plus years, he has trained over 10,000 bilingual telemarketers. His hobby is collecting vintage pinball machines. Explore your calling What is so interesting about this interview, is that Richard has nothing to sell. He reached out to me because he was inspired by the work that we do. And the stories that we share at life passion and business. It is about the our calling and why we are here. Our conversation is not about telemarketing. It is about Richard’s life and the philosophy that has helped him move to a new country and build a successful business. It gives him the opportunity to give back to his adopted community. He believes everyone has a calling. For him, it was to major in Spanish and explore the culture, and look where that got him. I hope this inspires you to explore your calling. #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #education #lifepassionbusiness https://lifepassionandbusiness.com/richard-blank-explore-your-calling/ https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Life, Passion & Business podcast. Special Episode: "Explore Your Calling" guest expert Richard Blank https://youtu.be/me7Lwk1HsB4?si=328BkjOUnd_agTs_
Business and industry 2 years
0
0
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43:29

keep the faith in starting a call center company with the new skills acquired while living abroad.

The Kim Jacobs Show. How To Start A Business abroad in Costa Rica with Richard Blank HAVE YOU EVER THOUGHT ABOUT MOVING ABROAD TO START A NEW BUSINESS? Join us as we talk to Richard Blank, CEO of Costa Rica's Call Center. Mr. Blank will share the story of his journey where after 4 years of being a trainer for one of the larger call centers in San Jose, he decided to stay in Central America and dared himself to keep the faith in starting a call center company with the new skills acquired while living abroad. The Kim Jacobs Show is an online one hour Talk Show that airs Monday - Friday at 11 AM EST. On The Kim Jacobs Show, Kim will interview celebrity and everyday people to share their BACKSTORIES! The topics will be REAL. RELEVANT. RELATABLE! The goal is to help you balance every aspect of your life from cradle to grave and even beyond!!! We often see the beautiful lifestyle and the tremendous success a person has accomplished, but we don't always know what it took for them to get there! There are so many things to balance in life and sometimes the many responsibilities can be overwhelming! On The Kim Jacobs Show, the guest have overcome many obstacles to become the great success they are today! Some of the stories are heartbreaking, while others are very entertaining and lighthearted. Every episode will leave you eagerly awaiting the next one! Guest will share how they balance everything they have on their plates and keep their sanity. Guest will reveal how they fought to make their dreams become a reality! What did they have to endure to become who they are today!The Kim Jacobs show will have makeovers , performances, and other fun segments to offer the audience. You can also subscribe to The Kim Jacobs Show - Balance Doctor You Tube Channel to see videos. Kim Jacobs also trains people to Start Your Own Show from Scratch: Kimjacobsconsulting.com Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #education #kimjacobsshow https://youtu.be/4QzFsBUP754 Have you ever dreamed of moving abroad? Starting a new business? The Kim Jacobs Show guest Richard Blank. https://youtu.be/3GIWLXAJQZU Kim Jacobs Show is an online one hour Talk Show that airs M-F at 11 AM EST with guest Richard Blank. https://youtu.be/atXI2OugugI
Business and industry 2 years
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0
0
01:00:47

The Culture Leadership Podcast. Michael Kerr's Interview with the Inspiring CEO Richard Blank.

Michael Kerr has been inspiring workplaces around the world for more than 20 years. Michael Kerr is a very funny Hall of Fame business speaker, trainer, and author who travels the world researching, writing and speaking about inspiring workplace cultures. His Inspiring Workplaces blog has been recognized as one of the top-30 workplace culture blogs in the world. Culture Leadership Interview with the Inspiring CEO Richard Blank. I had a rich, inspiring conversation with Richard Bank, the CEO of Costa Rica Call Centers. Our wide-ranging conversation delved into several aspects of authentic leadership, communication skills, and inspiring workplace culture. Great insights, great gems for any culture leader that wants to be more intentional about their culture and lead with humility, heart and humor. Michael Kerr is also the author of 8 books, including "The Jerk-Free Workplace: How You Can Take the Lead to Create a Happier, More Inspiring Workplace," "The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank," and "Hire, Inspire, and Fuel Their Fire: How to Recruit, Onboard, and Train New Employees to Live Your Culture Out Loud." This channel is for anyone tired of working in a soul-sucking, fun-sucking workplace. It's a home for ideas on how to build a more collabroative workplace culture and how to lead more inspiring workplace cultures that drive outrageous results! As a survivor of soul-sucking, fun-sucking workplaces, I made it my mission to inspire leaders, teams, and organizations to change how they work. I’ve traveled the world for more than 20 years, researching, writing, and speaking about workplaces that rock. I want to help you get the results you and your team deserve! Meet One of North America’s Most Influential and Entertaining Workplace Culture Thought Leaders Life is too short to work in a soul-sucking workplace. That’s why Michael’s on a mission to turbo charge inspiring, happy, and humane workplace cultures that drive OUTRAGEOUS results. Canadian Speaking Hall of Fame inductee Michael Kerr is an international business speaker, very funny motivational speaker, and workshop trainer. He’s also the author of 8 books including: The Jerk-Free Workplace: How You Can Take The Lead to Create a Happier, More Inspiring Workplace; The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank; and Hire, Inspire, and Fuel Their Fire: How to Recruit, Onboard, and Train New Employees to Live Your Culture Out Loud. For more than 20 years, Michael has travelled the world researching, writing, and speaking about inspiring workplace cultures, inspiring leaders, and businesses that leverage their humor resources to drive outrageous results for their employees and their customers. He is known as one of North America’s leading speakers on creating high-performing, service-first cultures. His high energy, hilarious, inspiring, and thought-provoking programs are often rated as having the greatest impact and relevance of any presentation at a conference, which is why Michael has been listed as one of Canada’s most requested business speakers. Michael has delivered his captivating keynote presentations and training workshops to more than 3,000 audiences, from Austria to Australia, from Boston to Bermuda, from Cleveland to Calgary. His presentations offer relevant, practical ideas delivered with his memorable brand of clean humor. “Inspiring,” “hilarious,” “energizing,” “fabulous ideas,” and “incredibly relevant and timely content,” are phrases clients repeatedly use to describe the impact of his presentations. His ideas on building better workplace cultures have been featured in hundreds of publications worldwide, while his Inspiring Workplaces blog has been recognized as one of the top-30 workplace blogs in the world. Michael lives in the spectacularly inspiring Canadian Rockies. Looking to create an inspiring, rocking, humane, fun, service-first workplace culture? Let’s talk! Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #inspiringworkplaces #michaelkerr https://youtu.be/8lxTs__6K-E?si=08tsS4-wgY0Oz6zd https://www.youtube.com/watch?v=8lxTs__6K-E
Business and industry 2 years
0
0
3
36:44

Special episode with Richard Blank. The Do Zone Podcast. How to read the room while in the dark.

If you’re a busy entrepreneur who’s looking to get more stuff done in less time, grab something to take notes with and follow along as we discover lessons from some of the world’s most productive small business owners. Discover how to overcome your fears and anxieties and take purposeful, impactful action. If you’re tired of being stuck where you’re at and determined to break through that barrier in front of you, this is the place to be. Josh is a serial entrepreneur and business consultant who lives in Austin, Texas. No Nonsense Podcast. Interviewing high performing entrepreneurs and sharing insights from decades of experience. Do Zone DNA Profile. Discover exactly how you are built for maximum productivity and learn how to get more done in less time. A Tribe of Doers. Surround yourself with peak performers who will share their best practices and push you to succeed. If you're an entrepreneur or business owner looking to get more stuff done in less time, I've put together a list of my 5 best secrets for 10x'ing your productivity. These 5 strategies form the backbone of my ability to perform at peak levels and run circles around most of my peers while still being able to live the life style I want. My mission (and passion) is to show people how to break free from the shackles of their current business and create the life and career they actually want in a very short period of time. It may not be in the way you think (no this doesn’t involve performance enhancing drugs weirdo) – it's actually related to two very simple concepts.... Mindset and Leverage. I already hear you saying, “That's great, Josh, I've heard that before, but I don't need any more buzz words or pep talks. I need action”. The truth is, you’re right. You DO need action. But you need what I call... Deliberate Action. Only deliberate action will create exponential results. And fortunately, once you understand what this is, you’ll be able to apply it in MINUTES – even if you’ve been stuck where you’re at for years! I look forward to connecting with you soon, so we can explore this together and create your specific path! ATTENTION ENTREPRENEURS: *Tired of getting to the end of the day wondering where the time went? *Spending more time putting out fires than starting new ones? *Frustrated you can't get ahead for all the catching up from behind? WE GOT YOU! The Do Zone DNA Profile is designed to show you exactly how to operate in your most productive state by uncovering and leveraging hidden character traits you probably didn't even know you had. Who is the Do Zone DNA Profile Assessment for? For Entrepreneurs Learn how to launch new projects with ease, and in record time. Set up the optimal productive environment that matches your concentration style, so you can steer clear of progress killing distractions. ​Develop the timeline that matches your preferred pace, so you can march forward at the velocity that works best for you. ​​Build the right team and fill the right roles, so you can leverage the collective genius around you to accomplish amazing things quickly without having to jump down a million rabbit holes on your own. For Business Owners and Employers Learn how to increase the production of your business and have a positive impact on revenue and profit growth without touching sales or marketing Build a work place environment that facilitates optimal performance for each and every employee, so you can maximize production and minimize wasted time and payroll. ​Discover how your business actually solves problems for its customers and clients, so you can serve them better and more efficiently, and build new, highly profitable products for them. ​Set agendas, targets, and deadlines that work for you and your employees, so you can all move forward at the correct pace, not just “as fast as we can.” ​​Understand your specific role as a leader AND member of your team, so you can empower your employees to help you build your business to massive success. For Employees and Teams Learn how to get more done in less time which will lead to an increased value of production and more income for you. Build a workspace that accommodates how you like to work, so you can enjoy what you do and maximize your productive energy. ​Discover your creative powers and how your brain works in productive mode, so you can spend more time performing tasks you love and less time on the ones that stress you out. Determine how you like to work with relation to time, so you can stop feeling guilty for being a “last minute procrastinator” or for being “too thorough” and instead build a healthy environment that matches your pace. ​Understand your role as part of a larger team, so you can build confidence by claiming ownership of certain projects and roles within the company. For Coaches and Masterminds Help your students and clients get clarity on how they operate, so they can stay focused on the big picture of your program. Facilitate a productive environment for each participant in your programs, so they can get more done in less time, and thank YOU for it. ​Discuss new concepts related to time management and productivity and how they can apply to what you are teaching. Transform how your group thinks, acts, and believes about the value of their time and the world they build around them. We LOVE working with teams! The Do Zone DNA Profile fosters an environment of electric energy with your team, helping every team member in every role is cranking on all cylinders and your business is reaching new heights. Your team will become an unstoppable juggernaut of productivity. Develop a complete understanding of HOW you personally get stuff done...and how you don't. Get more done in less time! Create and execute your plan for optimal productivity. ​Identify opportunities for leverage and growth Determine personal strengths and weaknesses related to productivity Uncover and maximize your highest level skills and talents. It isn’t about teaching you something new... It’s about discovering who you already are. Time How long do you take to get things done? Do you like to start early and take your sweet time, stopping to smell the roses along the way? Or are you a last minute crammer, constantly accused of “procrastinating”? The Do Zone DNA will help place you on the spectrum for how sensitive you are to time pressure. Your Time DNA report will assist you in understanding how to build a plan that embraces these time tendencies rather than shun or eliminate them. Ambience Do you keep your place tidy, or is it a mess? Surprisingly, neither one of those situations is necessarily good or bad for your productivity. What matters is that you embrace what works and avoid what doesn’t. The Do Zone DNA shows you how your environment affects your ability to execute. Your Ambience DNA report will help you design the work space that fits your inherent preferences, no matter how outside of the “norm” they may look for others. Personnel Build a team…or don’t. Either way, the Do Zone DNA shows you multiple ways to leverage other people’s efforts for successful outcomes, or how to maximize your productivity solo if that’s your thing. The primary variable here is you and how you tend to get more things done. Your Personnel DNA report will show you how you interact with others, what you prefer and how to avoid team environments that are potentially counterproductive for you. Execution Do you follow the rules or make them? Or do you just break them? The Do Zone DNA will tell you if rules and structure are a good thing for you, or an unnecessary hindrance. Not all rules should be followed all the time, and not all people should always follow rules. Your Execution DNA report will provide you the necessary ammo to know when you should be sticking to the script, and when you should be writing it yourself. Facts about the 4 elements: 81 unique variations encompassing a variety of DNA Profiles ~1% chance you and someone else you know have the same profile More than one year in development for this assessment Offer the Do Zone DNA to your mastermind, company, or networking group! We offer custom packages, partnerships, and incentives for those interested in leveraging the Do Zone DNA within their community in order to help more people get more stuff done. There are lots of ways for us to work together on this, but here’s one key point worth making… **We provide top tier training, support, and assistance on the topics of productivity, time management, business fundamentals, sales and marketing to your ENTIRE member-base COMPLETELY FREE OF CHARGE.** If you host, own, or control a group of 100 or more entrepreneurs, business owners, or employees, and you think they could benefit from getting more stuff done in less time, let’s talk. If you have a mastermind, networking group, large company, or an online or in-person community of any kind, let’s talk. I’m Josh Thomas, a 15+ year, battle-hardened entrepreneur and small business consultant. I’ve spent my entire career constantly chasing after the ultimate balance of time and value. Join me and shave years off your timeline to progress and results as we discover how to become the most elite versions of ourselves. I’ll share every single insight, tip, trick, tool, and resource with you both from what has worked for me before, and what I discover anew. And along the way, we’ll each get to know some of the best in the business and learn from them too! Starting a call center in Costa Rica as an American Ex-patriate, Richard has dissected hundreds of thousands of hours of sales conversations. In this episode, he breaks down a concept he calls micro-expression reading and how it can completely change the way you approach sales forever. Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #thedozone https://youtu.be/EP4keCwVuRM https://youtu.be/EP4keCwVuRM?si=gXl5uyBA1IdROYqC
Business and industry 2 years
0
0
0
01:01:34

The Feliciano School of Business at Montclair State University. A Costa Rica's Call Center visit.

At the Feliciano School of Business, real-world business experience is a critical component of the students’ learning. The trip is intentionally designed with this goal in mind and a focus on addressing the five pillars of their program: • Inclusivity • Innovation • Impact • Immersive • Individual empowerment Driven by the single goal of transforming today’s students into tomorrow’s business leaders, the Feliciano School of Business has achieved a prominent place in the state and the larger region. Fully accredited by the AACSB, the School has over 3,800 students, and its six academic departments offer an array of degrees from a BS in Business Administration with 11 concentrations, to an MS in Accounting, to an MBA. Home to the Feliciano Center for Entrepreneurship & Innovation, the Ellyn A. McColgan Center for Student Services, and the 3D printing MIX Lab, the School offers state-of-the-art facilities and transformative learning opportunities for students. PROSPECTIVE TOPICS • Business of call centers and how to scale while competing against the likes of Amazon and HP • Keys to success in the service industry • Bridging the cultural differences [local workforce with global clients] • Leadership strategies for navigating uncertainty • Personal Reflections an ex-pat entrepreneur in Costa Rica" DATE AND TIME 16-May 3:00-4:30 ADDRESS Costa Rica's Call Center. Av 11, Calle 23, Barrio Aranjuez, San José, Costa Rica GENERAL THEMES Widening the Lens on Innovation - How are companies, countries and individuals driving growth through innovation ecosystem? How is the ecosystem leveraging industry convergence [R&D, technologies, AI, big data, work processes, and supply chains] to accelerate innovation, decarbonization, and next frontier industries? Is innovation typically internal, external, collaborative across different stakeholder groups? What have been successful pathways to commercialization? How has the ecosystem supported pathways to commercialization? How is systems thinking or design thinking used? Leading Through [Volatility, Uncertainty, Complexity, Ambiguity]: How are leaders driving organizational structures and leveraging culture to navigate disruption/transformation/crisis or seize an unexpected opportunity/innovate and what are some leadership strategies for pivoting during disruption. Using risk intelligence as a strategic planning tool and competitive advantage –What are future-facing approaches to assessing risks and opportunities [social, political, geopolitical, economic, environmental, or technological] Taking a systems and strategic approach to the United Nations SDGs – How are organizations leveraging creativity and innovation to solve challenges, ensure inclusiveness, align strategies with commitments, identify new growth opportunities and lower their risk profiles. Developing/aligning effective leadership styles that shift within different cultural or global contexts: How does culture influence leadership/communication styles; role of culture in talent attraction/retention; how do companies balance different offices and the respective country’s culture/leadership/communication styles? PROFESSORS Mr. Geoffrey Chellis • Professor of Experiential Learning • Board Member Montclair State University Advisory Board Geoff Chellis is also the President and founder of Expedia Consulting Group, a strategic marketing firm that helps corporate executives translate their business visions into results quickly. Geoff draws upon an MBA in Marketing at Northwestern University and 40 years of experience launching new business initiatives in the fast-paced worlds of pharmaceuticals and financial services. Through his consulting firm, Geoff has provided strategic guidance and management of over 100 new product launches at leading pharmaceutical firms such as Pfizer, Novartis and Lilly, along with numerous biotech startups. Previously Geoff has held senior Marketing positions at leading financial services firms such as American Express, Fidelity and JP Morgan. Geoff provides an objective point of view together with a simple and effective launch approach that expedite decisions, minimizes risk and maximizes results. He was featured as the “Launch Master” in the book The Change Maker’s Playbook by Amy J. Radin. Dr. Archana Kumar, Associate Professor of Marketing Archana Kumar is an Associate Professor of Marketing, teaching Introduction to Marketing and Retail Marketing and Management. Her principles areas of research are in consumer behavior, apparel retailing, branding strategies, electronic and mobile commerce shopping behavior and cross-cultural consumer behavior. Dr. Kumar research has been published in several referred journals including the Journal of Services Marketing, International Journal of Retail and Distribution Management and the Journal of Business Research. She is also the recipient of the 2007 Emerald Research Fund Award for Indian Management Research. Dr. Kumar is a member of the American Collegiate and Retailing Association (ACRA) and Marketing Management Association (MMA). Dr. Kumar has a PhD in Retail and Consumer Services and M.S. in Statistics from the University of Tennessee, Knoxville. She also has a M.S. in Integrated Textile and Apparel Science from Auburn University. Delegation Michelle Burri Arredondo Valeria Maya Matthew Varaklis Tyree Morris Trinity Corney Jayme Herman Erin Murphy Tun Yu Lam Abbie Lepow-Macario Nabihah Nadir Geoffrey Chellis Kayla Coleman-Yarborough Thomas Bansbach Devon Bishop Ishan Gune Amaris Williams Haeyoon Lee Archana Kumar Symar Camero Doona Chellis The Feliciano School of Business at Montclair State University offers a variety of programs for our students to study abroad with. Whether this is a short-term Faculty-Led program that allows a student to integrate a study abroad experience into their semester or a semester-long exchange at another institution overseas, we believe that Studying Abroad allows students a crucial opportunity to gain insights to our ever-changing world. These programs come at a variety of price points that make studying abroad more accessible to students. Depending on which program type you are interested in, students are eligible to utilize loans and grants that are typically applied to their semesters at Montclair State University. In our exchange programs, that means that you can attend a foreign institution for the same price as a semester at Montclair State University. In terms of our faculty-led programs, students can expect to pay a few thousand dollars for an immersive and highly guided experience in a country overseas with their classmates and professors. In addition, we offer a variety of scholarships and guidance to apply for additional scholarships that are federal, diversity-based, region specific, and so much more. Because of this, we encourage students to connect with Study Abroad advisors to discuss a course of action for affordability. The Feliciano School of Business at Montclair State University offers a rigorous and competitive MBA program that allows you to stand out in the market through the skills you gain in your program. One of the cornerstones of the MBA program is our integration of study abroad into your coursework to ensure that you are a standout amongst competitors in the workplace. This study abroad experience is included in the cost of your tuition and allows students to integrate their business skills directly into the world through hands-on engagements with businesses, charities, and organizations in different countries each year. This mandatory portion of the MBA programs allow students to experience cultural activities in the destination that they are visiting, to utilize their skills to help those who are less fortunate, allows practical applications of information learned in the classroom to global businesses, and lastly, students to gain insights of large corporations and how they function in different markets than the United States. https://www.montclair.edu/business/ Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. https://youtu.be/prcJZJnTm28 #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #MontclairStateUniversity #Feliciano SchoolofBusiness
Business and industry 2 years
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01:39:46

Smells Like Money Podcast. The DooDoo Diva's special show with Richard Blank! "Call Me, OK?"

the Doo Doo Diva has been spreading her knowledge through episodes for over a year now. With an impressive itinerary of guests, The Smells Like Money podcast discussed a wide range of topics, from navigating demographic pools to understanding your clientele. Listen to the latest episode in the playlist below. Listen to this latest episode of “The DooDoo Diva's Smells Like Money Podcast” Season 3 Episode #10. Richard Blank talks about how call centers are essential in building businesses and how this can be applied in the Wastewater Infrastructure Industry. He starts by stating that the first thing to alleviate getting unlikely experiences for a small company as well as a medium size company is that the company should do more voice support instead of non-voice support, because if you're just pressing buttons or filling out a form, it can raise temperature levels and frustration. Richard also states that it's very easy to retain a client, to get a referral and maybe even upsell. This episode covers: ● Executing Voice Supports rather than Non-voice for Small or Medium Businesses ● The Affordable Consideration of Outsourcing your Customer Service Call Center ● Foreign Outsourcing Increases Business at 95% Literacy I hope you find this episode as informative and as exciting as we have. We take the mystery out of digital marketing and PR. Whether through our DIY e-courses and coaching programs or our done-for-you or done-with-you services, we are passionate about helping businesses in the wastewater infrastructure, treatment and related civil infrastructure sectors thrive, not just survive in the new digital selling environment. You may have read some of my articles in Municipal Sewer & Water, Treatment Plant Operator, Cleaner, Trenchless Technology and more. I’m also a contributing author in two books that are in the Library of Congress and have been frequently invited to speak at national and international conferences such as WWETT. I have a deep understanding and love for what professionals in this vital industry do everyday and what it takes to be successful. My weekly podcast is dedicated to delivering industry know-how from industry pros who know how. It is my way of giving back to an industry that has been so very good to me. If you work with me and my team you’ll experience the benefits of our four recurring pillars: Integrity, Respect, Generosity and Creativity. Our Goal: Exceptional ROI—Each client-centric solution is built with YOUR intended Return On Investment in mind. ► Integrity: In marketing and consultancy, integrity is critical, our word is our bond. The conversation and subsequent narrative thrives on it. ► Respect: Business relationships are sustained by mutual respect. Our team’s approach to understanding your needs and developing solutions is built on respect and extends to your end-user or client. ► Generosity: The complexity of some issues requires a generous attitude. Our team has combined industry experience of more than 100 years. When we accept a client, our approach is to accomplish and exceed your expectations thru the filter of generosity. ► Creativity: The use of creativity to achieve sustainable solutions is our pedigree. When you partner with us, our creativity goes into high gear. As a result, we utilize a creative approach to solve problems, implement our solutions and enjoy the intended ROI. Our business has two divisions: ► Creative Raven is a full-service boutique marketing and business development firm. We deliver a diverse range of creative production and consulting services to our clients, from one experienced source. ► The TUIT Group (TRAIN.UNDERSTAND.IMPROVE.TRANSFORM) delivers an array of educational resources that include e-courses, training and coaching programs. Videos produced by Creative Raven for our clients and our work in the field of water, wastewater and underground infrastructure. also included are videos shared with us from some of our customers. Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #itsmellsofmoney https://youtu.be/34gd7WOS-Eo?si=Mx2dVONfLCY9_eYO https://youtube.com/shorts/iw9lRh8EKEo
Business and industry 2 years
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35:51

Inspiriting With T Podcast By Tamara Demery. Special guest CEO Richard Blank.

Inspirational lessons to help you navigate through life by realizing the self improvements needed to establish the greatness within your spirit. “Let Your Spirit Thrive” -Tamara Demery In this week's episode of the Inspiriting With T podcast, T interviews Richard Blank, the influential CEO of Costa Rica Call Center (CCC). He shared his most remarkable life moments that led him to build a company abroad, educate people, and inspire others. Tamara Demery: Experienced Franchise Owner with a demonstrated history of working in the consumer services industry. Skilled in Customer Service, Management, Microsoft Word, Microsoft PowerPoint, and Leadership.Army Vet, Entrepreneur, Inspirer, Veteran, Wife, Mother, Christian, Podcaster, . She's been the host of the Inspiring With T podcast since November 2021. Card My Yard Franchise Owner Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #inspirtingwitht Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business, Podcast, Gamification, CEO,Leadership,Marketing,Small Business,appointment setting,lead generation,cx,money, https://youtu.be/H6wMOUpRFCk?si=YZCB9u3bYiOyx_dv
Business and industry 2 years
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1
40:48

In The Biz Podcast By Tany Mujikwa. Interview with “The Sales Extraordinaire”.(I.T.B.) Episode 60.

This Podcast was designed to be outlet for anyone that works in the Service Industry! We may not always have the opportunity to speak our minds when we are on the clock, so this podcast is our opportunity to kick back and let loose (Without getting fired!). In this Podcast we discuss current events and day to day, through the lens of the everyday folk. Your bartenders, your strippers, cooks, etc.... we represent You!So kick back, relax, and answer one simple questions for us. In The Biz is the premier service industry podcast where we share our stories and teach people about the ins and outs of the service industry. Along the way, we also interview the best in the biz.In the service industry, we keep the world moving and nobody knows us like US. We aim to help you navigate the industry so you can make some extra cash and keep your sanity while doing it!If you like this video, subscribe to the channel and make sure you hit that notification bell so you won't miss another video. Richard Blank “The Sales Extraordinaire” joins the show! He shares some of his expertise in the world of sales. He was also kind enough to give us a peek into the brand new restaurant he opened for his staff members! What a boss!! Check out the episode today! Tany Mujikwa (The POD-iologist) “In The Biz” platform mission is to provide people with the knowledge they need to be successful in and out of the service industry. In creating The Biz platform, founder Tany Mujikwa saw a need for this type of resource. He has extreme experience in every aspect of the service industry and saw firsthand how difficult it could be to navigate it, especially without the know-how of how the industry truly works. Tany Mujikwa, the founder of In The Biz, has over 15 years of experience in the customer service industry. With this wealth of experience, Tany has created a platform that helps individuals learn about various aspects of the service industry. Tany Mujikwa started the podcast with a couple of his friends as simply a way to vent about the day-to-day struggles people face in the service industry. This podcaster discusses industry topics and highlight businesses and individuals making a difference in the world. When Tany Mujikwa started his podcast, In The Biz, he had no idea its impact on people’s lives. He soon realized that he was making a difference in the world by building a community around his show. Tany Mujikwa, the founder of ITB, decided to transition into making it not just a brand but also a platform that would help people manage their careers in the service industry. Tany’s experience in the service industry inspired him to create this much-needed resource for others. According to Tany Mujikwa, “My friend says I’m an awesome teacher and communicator. I have heard this since the 6th grade. Truthfully speaking, It would be selfish If I only focused on my success and neglected to use my natural gifts to help other people. I was built and born to be a coach. That is why I started ITB. I wanted to help others like me get a better hold on the service industry to accelerate their careers.” In today’s business world, knowing how to make more money at work is more important than ever. With In The Biz, Tany Mujikwa teaches individuals how to navigate the in’s and outs of the service industry. From courses and ebooks on how to make more money at work, on side hustles, and setting up one’s own business to training on e-commerce, funnel integration, website building, and more, this guidance counselor has everything one needs to make more money in their career. Tany Mujikwa understands that the service industry is extremely competitive and getting great training and reliable information is hard to move up the ranks is hard. That is why he hopes In The Biz can help as many people in this industry as possible. Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #inthebizpodcast https://youtu.be/jVyQocnL9Q8
Business and industry 2 years
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0
1
37:13

High Profit Event Show podcast. How To Get More People To Show Up To Your Event. Episode 24

On the High Profit Event Show podcast, your host, Rudy Rodriguez encourages entrepreneurs to share not only their expertise, but their stories and their hearts.We cover a wide range of topics – From your experience as a leader doing events in person or virtually, the strategies and the psychology behind what you do, to the topics that our guests are thought leaders in. We believe that every person has a unique message which can positively impact the world. We let our guests share on the subjects they’re well-known for. No matter the topic, you’ll be hearing real stories from real people. V.E.S.T. Your Virtual Event Sales Team founder and High Profit Event Show podcast host, Rudy Rodriguez has started podcasting this year and has started out on guest podcasts since 2021 himself.Our 20 to 30-min podcast discusses real smart strategies for hosting or leading highly profitable events TODAY. Our audiences are ready for their next phase of massive growth! In this episode, your host, Rudy Rodriguez, speaks with Richard Blank of Costa Rica's Call Center. CRCC is a call center specializing in state of the art BPO telemarketing. Why I Believe In Coaching, Education, And Mentorship When I was 28 years old, I suddenly lost my job after 10 years in the Navy and found myself sleeping on my parent’s couch. I had to start all over. I knew I wanted to have a successful business, so I invested $25,000 and 1 year of my life to learn from my coach and mentor how he built his business to 7-figures. I went to work for this first mentor as a sales coach and helped him develop his coaching division to multiple 7-figures per year in additional revenue, enrolling hundreds of coaching, education and mentorship clients per year into his programs. Since then, I’ve founded VEST to help other thought leaders, brands, and companies do the same. If you and your company would like to have a virtual event success story of your own, I’d like to invite you to schedule a session with us to find out how. We take you and your attendees through a 3 parts system that could potentially increase your attendance rate up to 33% and double or even triple your sales and profits. The 3 Parts to a Highly Profitable Virtual Event: Prepare: Outbound calls to confirm attendance and schedule one-on-one appointments. Execute: Execution of the event and one-on-one enrollment conversations. Follow Up: Following up with your new clients to help them follow through with their commitment. You’ll get our proven systems and processes for each of these three phases. When you invest in VEST you’ll get: Peace of mind that your event sales are handled so you can focus your energy on delivering the best event and content possible. Strategy sessions with you and your team before the event to discuss your offer and help you maximize your show up and attendance rate. One-on-one strategy sessions with each attendee during the event. Daily tracking and reporting during the event. Including number of appointments scheduled & completed, sales, cash collected, and receivables. Full event debrief with customer satisfaction surveys completed. Being Based in Costa Rica they supply call center training to all of Central America with bilingual customer service. They are capable of handling and sized BPO and will offer your business a proven method of expanding or staying in contact with your current customers without the stress and added time needed by you in order to hire and train call center telemarketers by yourself. Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #highprofiteventshow https://youtu.be/LJ5YkunpVBA
Business and industry 2 years
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0
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24:21

Grow a Small Business Podcast. How to achieve satisfaction despite the pressure.

Our weekly 30 minute podcast helps you, a small business owner with 5 to 30 team members, take your company to the next level. The Grow A Small Business community, weekly cast, blog and leadership email supports leaders get through the pain of growth. With insights, lessons learned, books and tools as well as habits these experienced small business owners suggest you develop, our interviews unearth tremendous value for anyone wanting to grow their business with less stress. 4+ years experience working at a customer service center, now helping entrepreneurs enhance good communication with clients through own call center company with 10+ M revenue and 150 team members. (Richard Blank) Episode #251. I interview Richard Blank, the Founder, and CEO of Costa Rica’s Call Center based in San Jose, Costa Rica. Richard has set up his own business to help entrepreneurs enhance and maintain good communication with their clients. From working at his friend’s customer service company, Richard decided to leave his former job and build his own business to pursue new opportunities. Costa Rica’s Call Center was established in 2007 and has been running for over 15 years and has 150 FTEs. Richard has said that growing a small business requires taking time to decompress yourself in order to maintain a healthy and balanced lifestyle that will help you perform well in the business. So he says, “If you are level and in control, throughout your day because a character is judged during the chaos.” This Cast Covers: Bilingual dedicated near shore to the United States call center. Handling outbound sales, appointment setting lead generation, etc. Giving people self-reliance and self-confidence to see the art and speech of communication. Working at customer’s service center for 4 years. Learning how to grow a stable business by being responsible. Helping people enhance their communication skills. Providing tips on how to attract more customers through good communication. Helping entrepreneurs choose the best industry for them. Learn the power of deep understanding and balance. Growing with over 150 people in 15 years of growing the business. Additional Resources: Quotes: “The most important thing is to become responsible.” —Richard Blank “Coaching is about your balance.” —Richard Blank “Choose an industry that’s extremely lucrative.” —Richard Blank “Success is fulfilling personal goals.” —Richard Blank “A character is judged during the chaos.” —Richard Blank Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #growasmallbusiness https://youtu.be/sIcG4N2h5X4 https://youtu.be/mutqHh9Zsvk
Business and industry 2 years
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0
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56:45

Get Down To Business weekly radio show. Scott "Shalom" Klein learns all about call centers.

Join Scott "Shalom" Klein each week and get down to business! An avid networker and dedicated entrepreneur, Shalom will share the advice you need, the strategies that work and the stories of success to help you with both business and jobs. Special guest, Richard Blank of Costa Rica's Call Center. An avid networker and dedicated entrepreneur, Shalom will share the advice you need, the strategies that work and the stories of success to help you with both business and jobs. Get down to business is powered by Tandem HR. Exceptional workplaces. Exceptional people. The Get Down to Business podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. A talented communicator and engaged entrepreneur, Scott "Shalom" hosts a weekly radio show where he gets down to business! The format features interviews with leaders in business, employment and politics as well as strategic advice on building your business, success stories and finding jobs. Tune in on Sundays at 6pm on AM 560 WIND. Speaker An in-demand keynote, Scott "Shalom" has spoken at hundreds of businesses and organizations throughout Chicagoland. The short list: 890 WLS, Adventist Health System, Alpha Epsilon Pi, Agudath Israel, American Zionist Movement, B’nai Brith, BNI, CannaSearch, Chicago Cubs, City of Evanston, Congregation BJBE, DePaul University College of Communication, Field Glass, First Bank & Trust, Hillel International, Jewish Vocational Service, Jewish United Fund, Kehillat Chovevei Tziyon, Keshet, Lubavitch Chabad of Illinois, Maurice Sporting Goods, Nielsen, Northwestern University Kellogg School of Management, Rutgers University Dept. of Entrepreneurship, Spertus Institute, Temple Jeremiah, The Mineral and Materials Society, Vistage and many other groups of staff, volunteers and students. Networker An avid and accomplished networker, Scott "Shalom" has produced hundreds of speed networking events and brings vast event management experience to each organization he works with. He’s the founder of Jewish B2B Networking (JB2B), a business and employment networking organization that hosts events, develops programming and shares resources to help business networkers become more successful and job seekers find new positions. He also consults with other organizations that want to develop similar programs. Connector Scott "Shalom" is a consummate connector. He enjoys helping colleagues make new business connections and job seekers find new opportunities. Organization / Business Consultant Scott "Shalom"’s skills as a strategic thinker and talented marketer enable him to help organizations and small business clients become more successful. He has logged over 4,000 hours of consulting hours working with dozens of organizations, consulting in areas of external affairs, finance, operations, marketing and management. Military Service Scott "Shalom" is a proud Commissioned Officer and leader in the United States Army Reserve. He holds a secret security clearance from the Department of Defense and serves in the Military Police Corps overseeing the training and assignments for his unit. Committed to Community As a community growth leader, Scott "Shalom" is deeply committed to supporting the community with economic development to help create jobs. A Skokie resident, he focuses his efforts wherever they are needed in his community – whether it’s bringing people together or serving on an economic commission to help build business opportunities. Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #getdowntobusiness https://youtu.be/W2do7m7L1dA
Business and industry 2 years
0
0
1
06:35

Costa Rica Rock Star IGNI FERROQUE new hit single, "SHINE LIKE THE SUN"

Original song and video submitted to The Association of Composers and Musical Authors of Costa Rica (ACAM) for the 2024 awards. The famous Latino guitarist, IGNI FERROQUE teams up with CCC to produce a classic MTV retro video.The band is promoting their 44th anniversary album and national tour sponsored by Costa Rica's Call Center. The hot single has become the official 15 year anniversary theme song for CCC. Pura Vida. IGNI FERROQUE. Banda de rock original costarricense fundada en 1978. Shine like the sun lyrics: Have you every thought of leaving home? How far would you go to find you space? Are you willing to start all alone? Without letting your mind scatter...Out of place Working hard everyday dawn to dawn Hitting the phone to reach the goal Fitting in your spot in paradise Never take your eye off the prize YOU BETTER SHINE LIKE THE SUN YOU BETTER DO THINGS RIGHT IT'S A GAME OF WIN OR GO BACK HOME BUT YOU'RE A WINNER, YOU TAKE IT ALL No matter how strong you feel you are No time for breaks until you're all done With all your goals there is always stress And everybody needs to rest And yet there is no dream that comes alone Once you feel great, you feel at home You find the beauty of a smiling face You find the love, you find the GRACE YOU BETTER SHINE LIKE THE SUN YOU BETTER DO THINGS RIGHT IT'S A GAME OF WIN OR GO BACK HOME BUT YOU'RE A WINNER, YOU TAKE IT ALL Producer: Greibyn Krriyo Executive Producer: Richard Blank Production Assistant: Rolando Araya Igni Ferroque Roberto Ferroque Ruiz Eduardo Doryan Jara Models: Dayana Solis Silvia Rojas Rebeca Meneses Shirley Rodmon Fabiola Castillo Julissa Meneses Yoselyn Fonseca Maria Jose Castro Free Spirit Hippie: Eddie Fridovich Grips: Edder Nuñez Fabian Sequeira Special Guest Appearance: Grace Borbon Video Record: Jersan Jimenez Edition / Post Production: Michael Arce Mora Sunset Productions CR 2023 1993 Gottleib Street Fighter II Pinball Machine 1994 Bally World Cup Pinball Machine 1992 Data East Hook Pinball Machine 1995 Midway Ultimate Mortal Kombat 3 Arcade Machine 1993 Sega In the Hunt Arcade Machine 1979 Atari Asteroids Arcade Machine 1996 Namco Alpine Racer 2 Arcade Machine 1996 Midway Killer Instinct 2 Arcade Machine 1958 Seeburg 220 Jukebox 1964 Wurlitzer 2810 Jukebox 1961 Seeburg AY160 Jukebox 1995 Dynamo Air Hockey Table ACAM The Association of Composers and Musical Authors of Costa Rica, committed to the cultural development of the country and in compliance with its objectives derived from the constitutive statutory statements, has decided to hold the COSTAR RICAN MUSIC AWARDS, hereinafter the Awards ACAM. The ACAM Awards will always try to recognize the musical talent of the country, through the evaluation of the productions made during the review period, having to review everything that happened around this field, such as musical, audiovisual, incidental, advertising and other new ones, to select by means of a highly qualified jury, installed sufficiently in advance, the various events that have occurred that serve to stimulate future creation, provoke the interest of young people in composition, all thanks to the promotion and defense of Law Author who assists them. The award is for all those persons, natural or legal, who are selected by the qualifying jury and whose productions or musical works have been published or communicated to the public between the dates that will be duly announced according to the event. The evaluation period corresponds to the dates on which the industry releases its musical products to the national market.We are the Association of Composers and Musical Authors of Costa Rica, a Collective Management Entity, created by musical authors and composers with the objective of collecting and distributing copyrights. Once the composer and/or author has understood the basic responsibilities and the minimum duties, both of the association towards him and of him towards the association, this agreement is signed. Through this ACAM is empowered to protect and administer on behalf of the author, exclusively and fully, all the rights mentioned in the first and second clauses, in accordance with the provisions of its Statutes and Regulations. We are pleased to know your interest in protecting your musical works with ACAM, the association of musical authors and composers of Costa Rica is dedicated to the protection and care of Copyright. By declaring your work in ACAM you are obtaining worldwide protection for your creation. Once your works are endorsed by this committee, the Board of Directors will approve your admission as a new associate and your works will be protected worldwide. We are at your disposal to help you with the affiliation process and we hope that you will soon be part of our association. A copyright management society must collect the amounts generated by the works of its associates and, therefore, must distribute them. This Regulation will be governed by elementary principles inherent to the distribution of copyright worldwide, namely, the principle of equal treatment for all authors, the principle of equity, the principle of complete distribution and the autonomy of distribution. For a better understanding of this Regulation, a series of definitions of the concepts of perception and apportionment that make up the technical language of Collective Management of Copyright have been added. Richard Blank#Costa Rica's Call Center# Outsourcing# Telemarketing# BPO# Nearshore# Sales# Entrepreneur# B2B# Business# Podcast# Gamification# CEO# igniferroque# rocknroll# shinelikethesun# costaricarock# music https://youtu.be/wnQX8TEagis https://www.youtube.com/watch?v=nublj-mEkZ4&pp=ygUbc2hpbmUgbGlrZSB0aGUgc3VuIGZlcnJvd3Vl September 21st, 2018. Hard Rock Cafe, Costa Rica. https://www.youtube.com/watch?v=GQ3XowAhuD8&pp=ygUbc2hpbmUgbGlrZSB0aGUgc3VuIGZlcnJvd3Vl IGNI FERROQUE live in concert. The LONDON ROOM. September 23rd 2022 SHINE LIKE THE SUN https://www.youtube.com/watch?v=xHC04SVgwXQ&pp=ygUbc2hpbmUgbGlrZSB0aGUgc3VuIGZlcnJvd3Vl IGNI FERROQUE LIVE. El Club de Bella Escazu! October 15th 2022. Shine Like The Sun closed the set. https://www.youtube.com/watch?v=eM-KfL8_vpc&pp=ygUgc2hpbmUgbGlrZSB0aGUgc3VuIGlnbmkgZmVycm9xdWU%3D SHINE LIKE THE SUN. LIVE JANUARY 8th 2022
Business and industry 2 years
0
0
0
04:44

Fite 4 Liberty Podcast . Financial independence and how it is the truest form of freedom Episode #158

Fite 4 Liberty is a place for lovers of Liberty to hear about amazing people in the Liberty Movement and what they are working on. With a mix of updates, interviews, and live shows; there's a little something for everybody!Twice a week David Fite sits down with Politicians, Entrepreneurs, and Activists to discuss the ways they are "Fite-ing" for Liberty and how others can do the same. David Fite Vice President at Kraften Capital Political Consultant and Entrepreneur fighting to make people’s lives easier whether that’s through simplified laws, low cost financial services, or entheogen access. Cedarville University Business Administration and Management, General Richard Blank is an Entrepreneur and CEO of Costa Rica's Call Center who built his company and wealth from the ground up. He joins the Fite to talk about financial independence and how it is the truest form of freedom we can experience today. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #fite4libertypodcast https://youtu.be/tNZn9UFCreA https://youtu.be/QgMbyd_btDk
Business and industry 2 years
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0
1
01:27:36

Excellent Executive Coaching Podcast. Connecting with a Person on an Iced Cold Call? Episode 278

This podcast is mostly devoted to personal development and leadership coaching. The host is Dr. Katrina Burrus. She is a First Master Certified Coach from the International Coaching Federation in Switzerland and founding Board Member for ICF Switzerland. She has served as an adjunct professor to several universities and speaks around the world on the topics of leadership coaching and Global Nomadic leadership and has been working as an executive coach for global leaders since 1994. Excellent Executive Coaching podcast will examples of leadership coaching issues and challenges. Excellent Executive Coaching will provide leadership coaching tips, strategies and resources that can resolve leadership issues. The Excellent Executive Coaching podcast is a platform of discussion and a source of knowledge sharing between professional coaches and leaders. It promotes continued education for executive coaches and leaders around the world. You are CEO of one of the largest call centres in San José in Costa Rica. What made you, a US citizen travel, live and work in Costa Rica? You trained 10,000 bilingual telemarkers. What makes a good telemarketer? How does phonetic micro expression reading help you become a good telemarketer. Please provide us with a good and a bad example? What are the viral tell signs? What is the Buffer Boomerang technique? Welcome to the Excellent Executive Coaching podcast. This program is all about helping you thrive in the most challenging coaching situations. Our aim is to support you in bringing your coaching to the next level. You are a Leader and you want to… Announce a challenging restructuring plan and would like to review how best to communicate your message to key stakeholders internally and externally Build a high performing team that is aligned to the organization’s goals Get off the treadmill and feel motivated and energized again Excel after a promotion or in your new role and want to create your strategy, develop your alliances, your team and help you and your team to thrive in your new environment Leverage your experience abroad and thrive in your new position when you repatriate Learn to better use your strengths and develop areas that could be your derailment in time You are a HR partner or Leadership Development professional and you want to… Conceive of a leadership development program throughout your organization Prepare your managers and leaders for organizational change Develop your leaders for the next level The EEC podcasts are sponsored by MKB Excellent Executive Coaching that helps you get from where you are to where you want to be with customized leadership and coaching development programs. MKB Excellent Executive Coaching offers leadership development programs to generate action, learning, and change that is aligned with your authentic self and values. Transform your dreams into reality and invest in yourself by scheduling a discovery session with Dr. Katrina Burrus, MCC to reach your goals. This Is WHY We Can Support You We are a group of executive coaches. I, Katrina Burrus, PhD, MCC am the lead coach. I have a proven track record in coaching global leaders in multinationals (Nestle, Novartis, CERN, UNAIDS, United Nations etc). My coaching expertise has taken me to Europe, Asia Pacific and in the Americas. I am recognized for my distinctive capabilities with leaders and teams from a wide variety of cultural backgrounds. MKB Excellent Executive Coaching is affiliated with a network of international experts and scholar-practitioners. We specialize in coaching international and highly mobile leaders, high potentials, and brilliant and abrasive leaders. We research and are passionate about reducing suffering and ineffectiveness in the workplace. I teach post-graduate courses at various universities and facilitate workshops on “Global Leaders”, on “Executive Coaching”, and on “Successful Integration into a New Role.” I am the first ICF (International Coach Federation) Master Certified Coach in Switzerland, founder and Board Member of ICF Switzerland and on the Editorial Board of the International Journal of Coaching in Organization. After numerous published articles, I wrote three books in French, one on “Global Nomadic Leaders and another called “When the Visionary is Blinded: Coaching Brilliant and Abrasive Leaders” “Managing Brilliant Jerks: How Organizations and Coaches can Transform a Difficult Leader into a Powerful Visionary”. This Is HOW We Can Support You MKB Excellent Executive Coaching’s mission is to get you from where you are to where you want to be. It is for you to succeed in reaching your goals while finding more meaning in what you do. We want you to prosper and learn in a period of transition. We can help you thrive in a challenging situation and support you in bringing your profession to the next level whether you are new to the business or already an expert professional. Our research-based approach allows us to customize the coaching methodology to the leader’s specific needs whether you are a leader, HR partner, learning professional Your host is Dr. Katrina Burrus, MCC, founder and general manager of www.mkbconseil.ch a company specialized in leadership development and executive coaching. http://www.ExcellentExecutiveCoaching.com with your hosts Dr. Katrina Burrus, MCC, BCC. These videos are about helping you thrive through some of the most challenging coaching and leadership situations. If you are a coach, leader, manager, entrepreneur, and HR manager, these videos are for you. TOPICS DISCUSSED Change - Leadership Development, Conflict Management, Coaching difficult cases, Career transition, Becoming a Thought Leader, Strategy and Visioning, Team building, On-Boarding into a new position. We invite you to join us and learn about resources, strategies, and tactics that will bring you from where you are to where you want to be. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #excellentexecutivecoachingpodcast https://youtu.be/ff0u-Xi9ZUk
Business and industry 2 years
0
0
0
25:20

Magic Keys to Communicate and Grow to Success. The Evolvepreneurs’ Start up Secrets Show. Season 3 Episode 4.

Welcome to Evolvepreneurs’ Start up Secrets Show with me, Shelby! Throughout my time learning how to become the best horse trainer, coach and marketer; I have realized that we can all learn atleast one thing from every situation life throws our way! I’ll be your host as we go on this journey together of making the impact we feel destined to do. It’s time to unlock our inner curiosity as we sit down with insightful entrepreneurs from all sorts of backgrounds and experiences to teach us something new. Bring on the big dreams and top conversations to open ourselves up to reach our top visions in business and in life! Evolvepreneur Secrets for Entrepreneurs Show With Shelby Olyschlage. She is a writer, podcaster, educator, and a passionate life live-er. Are you an online entrepreneur or looking to grow, pivot and re-invent your business and struggling with the complexity? As a time-poor, typically underfunded online entrepreneur who receives so much conflicting advice about the best ways to grow your business, how can you compete with the big end of town without any of the resources they have at their disposal? Our mission is to start a revolution that will help entrepreneurs easily establish their own complete business system that can compete with the big end of town and mainstream social media platforms. We want to help entrepreneurs make a real difference and navigate the messy world of startup or re-launch. This is the Evolvepreneur Secrets for Entrepreneurs Show. Join me today where we dig deep with our guests and get you the best concepts and strategies to fast-track your business. Evolvepreneur Secrets Show for Entrepreneurs features guest stories about entrepreneurs and their journey from startup or growth to success. If you're looking to succeed with quick start concepts for online entrepreneurs, this brand new show reveals how startup entrepreneurs or someone looking to start, grow or reboot their online business can understand how to create specific strategies to build their list, make offers and connect with their best buyers. We want to help entrepreneurs make a real difference and navigate the messy world of startup, growth or re-launch. Are you an online entrepreneur or looking to grow, pivot and re-invent your business and struggling with the complexity? As a time-poor, typically underfunded online entrepreneur who receives so much conflicting advice about the best ways to grow your business, how can you compete with the big end of town without any of the resources they have at their disposal? Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #EVOLVEPRENEURSECRETSSHOW https://youtu.be/MBKKkjXFQH4
Business and industry 2 years
0
0
0
26:27

Dynamic Company Culture Spotlight Podcast. The Psychology of Soft Skill Selling. Episode 2

Integrated Health & Vitality CEO and Dynamic Company Culture Spotlight host David Lindsay. In his fifteen-plus years as a personal trainer and athlete, he knows what it takes to get things done, how to prepare, and how to motivate and stay motivated. He has developed "5 Steps to Improve Vitality." Our 20 to 40-min podcast shares amazing C-Suite executives' stories who reveal the smartest strategies for scaling TODAY. As a business, you should be experiencing some very good momentum AND be grossing 6-figures or more annually. We'll be talking about how you scaled your business. Consider your company as having ‘purpose;' and thoughtful in your mission. High-authority decision maker in C-suite executive position. Must have a goal to leave a legacy and really make a difference in their place of employment COOs of 200+ employee organizations In this episode, our host, David Lindsay speaks with Richard Blank of Costa Rica's Call Center. CCC is a call center specializing in state of the art BPO telemarketing. Being Based in Costa Rica they supply call center training to all of Central America with bilingual customer service. They are capable of handling and sized BPO and will offer your business a proven method of expanding or staying in contact with your current customers without the stress and added time needed by you in order to hire and train call center telemarketers by yourself. Phenom Leap Education is constantly staying up to date with the latest research and continually putting the theories into practice. We take our theories and philosophies not just from research but from the hundreds of people we have coached and trained for business, sports and just to have a better life. We help you discover your potential to become your desired self. This will be achieved through educational training and courses that we have mastered, taught and built upon using seminal and pioneering research papers in notable published journals. Phenom Leap was created to integrate formal education, life experience and theoretical concepts awaiting to be tested. As a result, we hope to offer awareness to those craving to fulfill the missed learning opportunities of yesteryear, those who prefer a somewhat unstructured or unconventional way of learning or those who just wanted a different mix. Whatever life stage or situation you are at presently, we hope to inspire or challenge you in some small way so that we will be better than we were yesterday. However, we do understand that we’re not for everyone as we all have different pain points- but that’s ok. If you resonate with what we do, we hope you’ll support us, by reading a post or two, making a comment or suggestion (even if you don’t resonate with us). This will be greatly appreciated as it will help us improve because learning, like a dialogue, requires the transfer of energy in-formation both ways. Ultimately, our goal is to create a system or set of processes that will help our own children as they grow up to navigate beyond the information age by equipping them with the mindset, methodologies, skills and knowledge to become who they desire to be. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #dynamiccompanyculturespotlight https://youtu.be/zv72XKaRtIE
Business and industry 2 years
0
0
0
55:12

DIY for Business Podcast. Fantastic sales techniques that are easy. Full Episode-79.

Every week this DIY For Business show is to help the entrepreneurs of the world navigate through all the decisions that need to be made to start and grow a company. Our hosts, Russ and Greg, weave through the maze of hurdles that start-up and young companies are dealing with every day. Whether you are interested in the marketing, financial, HR, legal, or any other side of business, our hosts will discuss their thoughts and interview guests to provide insights. You might even have a few laughs along the way. DIY For Business offers guidance and support to entrepreneurs as they navigate the often-daunting process of starting and growing a company. Our hosts, Russ and Greg, are here to help start-up and established companies overcome the numerous hurdles they face every day. We understand that entrepreneurship can be a challenging journey, and that’s why we strive to bring you not only informative content, but also some humor and levity along the way. So, tune in and join us on this exciting adventure as we explore the world of business together. DIY for Business podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed are advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading. Richard Blank owns a call center in Costa Rica and he shares some fantastic sales techniques that work for his team and can also work for all people to improve their communication skills. If he can teach a team of phone sales professionals how to sell in a new language, he can help all of us become more effective at listening and carrying on purposeful conversations. He also gets into when the timing is right for your organization to use a call center versus hiring phone sales people. Great conversation that needs to be heard in December 2022. Russ Catanach is an entrepreneur, marketer, and audio producer. He has produced countless hours of audio, consulted hundreds of companies, and founded a thriving entertainment and event production company. Russ started his career behind the scenes and behind the microphone of major market radio stations working with PBS, Clear Channel, and CBS. He currently hosts and produces three successful podcasts that highlight his audio production skills, sense of humor, and business intelligence. For the last 13 years, he has consulted small and medium-sized businesses throughout Northern California while developing database-driven marketing automation systems. As founder and CEO of Fog City Entertainment, Inc., he led a team that produced over 300 events annually for clients, including The Clorox Company, Major League Baseball, Yahoo, Google, and several major hotel groups. He has been on stage with acts including Penn & Teller, in the studio with Ryan Seacrest, and has interviewed hundreds of guests for broadcast and podcast. In addition to his professional background, he won second place in a stand-up comedy competition, won awards for acting and technical theater production, and is a trained improviser. Greg Louie has been a business owner and radio personality for over three decades. Greg has founded and managed five companies that include a marketing company for the service, auto, and medical industries. He also started a chain of golf retail shops building custom-fit golf clubs, an international golf radio show, and a marketing consulting firm in the technology space, which led to a media company. Greg has had success in growing his companies to expand both nationally and with his radio show international. Greg’s experience as a radio personality combined with running two marketing businesses and a chain of retail locations has provided the perfect path to currently partnering in creating Sellory Media, producers of DIY for Business, and The Safe Bet podcasts. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #diyforbusiness https://youtu.be/LxQRoMcYJk0
Business and industry 2 years
0
0
0
42:32

The Diversified Game podcast. How to step up and prepare your Costa Rican business plan.

Diversified Game is where experts, entrepreneurs give their best advice in business. Hosts Kellen "Kash" Coleman. DG is to show new and seasoned a new way to Get The Game and Earn Some Money to inspire the next generation. Diversified Game was started in 2018, friends and business partners of Kellen Coleman, decided to take their candid conversations about diversity and inclusion culture into an audio format to share with more people. Combining that with their love of entrepreneurship, business & self-development and you have the love child of era-relevant thoughts and content. DG is to show new and seasoned a new way to Get The Game and Earn Some Money to inspire the next generation. Diversified Game is a Business Podcast & YouTube Show with🎙@kellenkash — diversity | entrepreneurship | inclusion The goal is to inspire, teach, and show you how to win with starting your business, finding your purpose simply put "I just wanna give you the Game". We post interviews with entrepreneurs and multi-millionaires weekly. Global Entrepreneurs, Diversity, Startups, Business, Forex, Africa businesses, entrepreneurship, International Travel, News and more. August 12th 2022. RICHARD BLANK GIVES THE GAME ON COSTA RICAN CALL CENTER SERVING BUSINESSES Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #Diversifiedgamepodcast https://youtu.be/4Hi7ab5Rc6M
Business and industry 2 years
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