Serco Middle East Podcasts

In this episode, Serco Middle East Chief Digital Officer Paul Bogan and ExperienceLab Middle East Director Kristine Pitts discuss how Saudi is utilising futuristic capabilities in managing and using data to support its growth, security, and economic wellbeing. 

In this episode, KSA Country Director Mona Althagafi speaks to HR Director Hana Abu Kharmeh and Human Development Expert Ohoud Alamoudi about the importance of nationalisation and how it helps achieve success and development in both the UAE and KSA. 

Serco Middle East HR Director Hana Kharmeh and Professor of Practice - Leadership and Coaching Rory Hendrikz discuss the importance of investing in talent and the launch of the Serco Accelerator Programme,  a development initiative for high potential employees across the business. 

In this episode of Serco Podcast, Ben O’Keefe, Deputy Director of Serco Institute, discusses with H.E Mohammed Bin Taliah, Chief of Government Services of the UAE Government, and Phil Malem, CEO of Serco Middle East the results of Serco Institute's study that shows how happy are the citizens and residents of the UAE are with the government services, and the importance of digitising these services for easy access to all.

الحلقة السادسة من سلسلة بودكاست سيركو تضم منى الثقفي, المدير الاقليمي لشركة سيركو في المملكة العربية السعودية, و المهندس باسم الجديع, المدير التنفيذي لمركز الابتكار الحكومي ببرنامج التعاملات الإلكترونية الحكومية(يسر) ، ليناقشوا ما يريده المواطنون عندما يتعلق الأمر بالخدمات الحكومية. 

In this episode, Andrew Wells, Client Director of Healthcare, Serco Middle East and Andrew Prince, Director at Serco Global Healthcare Centre of Excellence discusses the importance of digitising healthcare, how it can benefit both health organisations and patients, and save time and costs for both. 

In this episode, Edward Gallagher, Managing Director of Integrated Services for Serco Middle East and Francis Moody, VP of Case Management Business Unit for Serco North America discuss innovations in case management within citizen services and look at how the Middle East could provide best in class citizen services experiences in the aftermath of COVID-19.

In the 4th episode of the Serco podcast series, Phil Malem, the CEO of Serco Middle East and Khalid Al-Ammar, Standards & Procedures Director at Mashroat look at what the new normal in Saudi Arabia looks like, Serco’s footprint in the Kingdom, the opportunities in a post COVID-19 world and how will Vision 2030 be realised. 

تتضمن الحلقة الثانية من سلسلة سيركو بودكاست مقابلة مع مدير الموارد البشرية هنا أبو خرمة ومدير التسويق , عادل فاروق. تهدف في هذه الحلقة إلى التعمق في وضع السوق الحالي، وتحديداً للمواهب الشابة. ما هي التغيرات التي نتوقع رؤيتها؟ و ما الذي يمكن أن تفعله المنظمات لدعم المواهب المحلية؟ وما هي الخطوات التي تتخذها سيركو لاعداد الجيل الجديد لبدء أدوارهم القيادية؟ . . The 2nd episode of the Serco podcast series features an interview with HR Director, Hana Abu Kharmeh and Project-based Marketing Director, Adel Farooq. In this episode we aim to deep dive into the current market situation, specifically for young talent. What are the changes we should expect to see? What can organisations do to support local talent? What is Serco doing to prepare the younger generation to step into leadership roles?

In the latest episode in the Serco Middle East podcast series, Director of ExperienceLab Middle East Kristine Pitts discusses the effect COVID-19 has had on tourism in the UAE with Business Transformation Director Laura Kelly. Listen to understand the future effects and trends we should expect to see, as well as how can the UAE prepare for tourists coming in to the country. 

Listen to Serco Middle East Growth Operations and Enablement Director Samantha Rowles on Dubai Eye 103.8's Afternoons with Helen Farmer show as she and Helen discuss the issues and misconceptions surrounding women in the workplace.