TechTables

In today’s episode we’ll cover: What’s important to understand about 5G from Latency to Network Slicing Why it matters for the U.S. to be a leader when it comes to 5G wireless technology What CIOs and CTOs need to know now about 5G today We talk about the Top 5 Enterprise Use Cases for 5G Samuel's thoughts on the future of telemedicine in the context of 5G Samuel talks about Las Vegas as a smart city, and the private 5G network the city is building out right now. Sam breaks down what “slice the network” and the possibilities are for 5G when it comes to the future of smart cities.

Public safety and education The Digital Divide in Education What most public sector CIOs or CTOs are missing What a world-class digital government looks like today and in the future Latency Network Slicing

Podcast Topics The StoryBrand Framework in the context of data science Design thinking in data science How to value data as a corporate asset (Current GAAP accounting standards do not permit data (intangible assets) to be capitalized on the balance sheet). Chipotle use case - improving same-store sales using data and analytics We’ll talk about the MMMM of Digital transformation Everything Bill learned about management he learned coaching little league baseball.

Description:  Digital future - how Stewart thinks mobile is going to change the way we interact with both private and public transportation infrastructure. We'll talk about the frictionless experience for the consumer in the modern digital age Physical and digital mobility hubs

Podcast Questions for Description - Where the SBA sees the future of AI and ML - Talk about Sanjay being a business first technologist and challenging the status quo in IT - The story of the SBA implementing the CARES Act Congress passed in March. - What advice Sanjay would you give to CIOs and CTOs in a digital-first world so they don’t get fired. - The importance of customer experience - The importance of an agile mindset - The SBA’s success with its 90-day sprints

Podcast Questions for Description - Where the SBA sees the future of AI and ML - Talk about Sanjay being a business first technologist and challenging the status quo in IT - The story of the SBA implementing the CARES Act Congress passed in March. - What advice Sanjay would you give to CIOs and CTOs in a digital-first world so they don’t get fired. - The importance of customer experience - The importance of an agile mindset - The SBA’s success with its 90-day sprints

Ep.24 Inspire and Empower: How You Can Lead your IT Teams with Vision and Passion with Doug Lange, Chief Strategy Officer at State of Arizona

Ep.23 The E-Commerce Takeover: How eBay Drives World-Class Software Innovation with Taylor Friesen, IOS Engineer at eBay

Podcast Questions: A number of emerging technologies Talk about lean design and construction and reducing waste with the use of technology today. BIM (Building Information Modeling), Smart Cities, and Infrastructure and why BIM is a necessity rather than an option. 3D Modeling for smart cities We’ll talk about what makes VR so fascinating and a few of the other reality technologies.

Podcast Questions Why companies think they had a digital transformation plan pre-Covid but they really didn’t. We’ll discuss the growth of the NFC Chip Market Adidas Telestar 18 soccer ball and the Adidas Parlay shoe and the many use cases for NFC technology. We’ll talk about the power of retail NFC with contactless payments Then we’ll talk about RFID and inventory management along with example retailers like Lululemon and Macy’s and how they’re use RFID technology to track every item across its fleet of stores and fulfillment centers to boost asset management systems at scale. And we’ll check in with Amir on how his team is handling remote and distributed work.

Podcast Questions The backup-as-a-service and the larger cloud computing market today. Talk about the biggest drivers of cloud spend in the enterprise IT market. Talk about how Clumio makes it easier to leverage agility and scalability of in the cloud. What really separates Clumio from the other SaaS back-up-as-a-service companies today? Hint there aren’t any. Talk about the journey Clumio is on from helping companies secure its on-prem assets (think the red envelope Netflix days shipping out DVDs) to becoming a next generation cloud company (think Netflix Studios) and the journey in between. What advice Poojan has for entrepreneurs, startup founders, and business folks in general about building and thinking with a long-term mindset in business.

Podcast Questions Joe: But let’s kick off today with a little bit about you and your background as a NASA software engineer to wanting to move to the PHA side. What’s the story there? → Follow up: We have a fun connection through Yardi Systems – a big player in the property management world – which I only found out from our pre-podcast call when you were wearing a Yardi t-shirt. I called one of my buddies on the PHA team at Yardi and he told me he mailed you that shirt – Jeff Bischoff. Does that name ring a bell? …. We’ve got new swag coming in and it’s looking pretty hot – I’ll definitely have to send you some from my company Nagarro. From a podcast I recently listen to I know you’re an undercover nerd – I know digital transformation is a buzz word, but I want to push back a little bit, because everyone said they had a digital transformation plan before Covid and then got blown up in early 2020. Gary Brantley and I laughed that no one had this in their strategic plan coming into 2020. Where is the Atlanta Housing Authority at with its digital transformation journey right now? How do you think about innovation and leveraging cutting edge technology on the PHA side? Let’s talk about the narrative with CIOs like yourself who experience from C-Suite that IT is simply a cost center. You had some great points in your last podcast on changing the narrative along with a new mindset & shareholder-like buy-in. Expand upon that for us today. This might be more on the CTO side – but – how can the PHA leverage new analytics about its participants to make better decisions? Is this something you’re thinking about? What’s your technology vision for the public housing authority in Atlanta post-Covid? Lastly, before we hit the 60 Second “TechTables” segment – what’s the number one problem you are seeking to solve as the CIO at the Atlanta Housing Authority? 60 Second “TechTables” What do you know now that you wish you had known at the beginning (either personal, business, or blend)? LeBron James or Steph Curry? What’s your top 3 personal development books you’d recommend right now?

Podcast Questions Joe: But let’s kick off today with a little bit about you and your background as a NASA software engineer to wanting to move to the PHA side. What’s the story there? → Follow up: We have a fun connection through Yardi Systems – a big player in the property management world – which I only found out from our pre-podcast call when you were wearing a Yardi t-shirt. I called one of my buddies on the PHA team at Yardi and he told me he mailed you that shirt – Jeff Bischoff. Does that name ring a bell? …. We’ve got new swag coming in and it’s looking pretty hot – I’ll definitely have to send you some from my company Nagarro. From a podcast I recently listen to I know you’re an undercover nerd – I know digital transformation is a buzz word, but I want to push back a little bit, because everyone said they had a digital transformation plan before Covid and then got blown up in early 2020. Gary Brantley and I laughed that no one had this in their strategic plan coming into 2020. Where is the Atlanta Housing Authority at with its digital transformation journey right now? How do you think about innovation and leveraging cutting edge technology on the PHA side? Let’s talk about the narrative with CIOs like yourself who experience from C-Suite that IT is simply a cost center. You had some great points in your last podcast on changing the narrative along with a new mindset & shareholder-like buy-in. Expand upon that for us today. This might be more on the CTO side – but – how can the PHA leverage new analytics about its participants to make better decisions? Is this something you’re thinking about? What’s your technology vision for the public housing authority in Atlanta post-Covid? Lastly, before we hit the 60 Second “TechTables” segment – what’s the number one problem you are seeking to solve as the CIO at the Atlanta Housing Authority? 60 Second “TechTables” What do you know now that you wish you had known at the beginning (either personal, business, or blend)? LeBron James or Steph Curry? What’s your top 3 personal development books you’d recommend right now?

Podcast Questions Joe: But let’s kick off today with a quote from your book “The Art of Organizational Transformation”. I not only read the book over the weekend, but I believe it’s so good and worth internalizing a lot of the principles you touch upon – I actually took notes on your book too. One quote you said, “Giving back to the city and state that had invested in me (pg. 20).” This quote really caught my attention because I had someone invest in my life when I was in high school through an organization called Young Life and it radically changed who I am today and a big piece of giving back to the community and kids today (where one of the areas I serve locally is to help coach JV and freshman basketball). Gary – before we dive into tech and digital transformation with the City of Atlanta tell the audience about the importance of transforming people vs. technology first. 1. The Mayor of Atlanta said, “Managing the city’s technology infrastructure effectively is not only critical to our ability to deliver quality customer service to residents and businesses but, as we learned first hand earlier this year, to our ability to run an efficient government,” “[She] was most impressed by [your] efforts to extend technology into underserved communities, while also maximizing innovation within the workplace.”  Coming into 2020 every CIO had their strategic plan and Covid blew it up. From your book I know you’re a huge Cleveland Browns fan – so probably you’re a big sports fan too – Mike Tyson said, “everyone has a plan until you get punched in the face.” A lot of CIOs have gotten punched in the face. What do we need to understand about the City of Atlanta that we didn’t need to understand pre-Covid on the technology and digital transformation side? 2. Next up Gary let us talk going paperless. [My Yardi story (PayScan – Reducing costs with paperless invoice processing and workflows)].  Now you were able to take the City of Atlanta paperless in a week  and half (mind-blowing).  3. There’s a great tweet that went around when Covid first took off in the tech space and the question was a picture that said, “Who led  the digital transformation of your company?”  And the three options were A) CEO B) CTO C) Covid-19 with Covid-19 circled red. The phrase “digital transformation” is pretty exhausted – everyone had a digital transformation plan before Covid 😂 – in the tech place.  I’m curious – what does digital transformation actually mean to you and your organization? 4. Talk about how you build a hybrid cloud strategy around the business outcomes the city is looking at? What are those business outcomes the city cares most about? 5. What makes IT in the public sector so fascinating to you vs. the private sector today? 6. I listened to your podcast with Logan Lyles on the QA Show – shoutout to my guy from Sweet Fish Media – if you’re starting a podcast definitely connect with Logan at Sweet Fish – he’s the man also shoutout the founder of Sweet Fish – James Carbary who wrote Content-Based Networking – if you haven’t read it Gary it’s great – I’ll buy it for you and send you a copy. Also second shoutout to Brian from the CIO of the Atlanta Housing Authority. You spoke about the 5-5-5 principle. What is it and talk about implementing it with the City of Atlanta? 7. Lastly, before we hit the 60 Second “TechTables” segment – back to your book – it reminds me a lot of “How to Win Friends and Influence People”, but for organizations and IT leaders. When it comes to pushing your transformation journey through to decision makers with budget – that have their own agendas – hint, hint Chapter 3: Politics – what advice do you have for CIOs meeting with procurement, senior leadership and board members? 60 Second “TechTables” What do you know now that you wish you had known at the beginning of your own personal transformation journey? How do you feel about LeBron James? What’s your top 3 personal development or leadership books you’d recommend right now?

Podcast Questions Joe: But let’s kick off today with a quote from your book “The Art of Organizational Transformation”. I not only read the book over the weekend, but I believe it’s so good and worth internalizing a lot of the principles you touch upon – I actually took notes on your book too. One quote you said, “Giving back to the city and state that had invested in me (pg. 20).” This quote really caught my attention because I had someone invest in my life when I was in high school through an organization called Young Life and it radically changed who I am today and a big piece of giving back to the community and kids today (where one of the areas I serve locally is to help coach JV and freshman basketball). Gary – before we dive into tech and digital transformation with the City of Atlanta tell the audience about the importance of transforming people vs. technology first. 1. The Mayor of Atlanta said, “Managing the city’s technology infrastructure effectively is not only critical to our ability to deliver quality customer service to residents and businesses but, as we learned first hand earlier this year, to our ability to run an efficient government,” “[She] was most impressed by [your] efforts to extend technology into underserved communities, while also maximizing innovation within the workplace.”  Coming into 2020 every CIO had their strategic plan and Covid blew it up. From your book I know you’re a huge Cleveland Browns fan – so probably you’re a big sports fan too – Mike Tyson said, “everyone has a plan until you get punched in the face.” A lot of CIOs have gotten punched in the face. What do we need to understand about the City of Atlanta that we didn’t need to understand pre-Covid on the technology and digital transformation side? 2. Next up Gary let us talk going paperless. [My Yardi story (PayScan – Reducing costs with paperless invoice processing and workflows)].  Now you were able to take the City of Atlanta paperless in a week  and half (mind-blowing).  3. There’s a great tweet that went around when Covid first took off in the tech space and the question was a picture that said, “Who led  the digital transformation of your company?”  And the three options were A) CEO B) CTO C) Covid-19 with Covid-19 circled red. The phrase “digital transformation” is pretty exhausted – everyone had a digital transformation plan before Covid 😂 – in the tech place.  I’m curious – what does digital transformation actually mean to you and your organization? 4. Talk about how you build a hybrid cloud strategy around the business outcomes the city is looking at? What are those business outcomes the city cares most about? 5. What makes IT in the public sector so fascinating to you vs. the private sector today? 6. I listened to your podcast with Logan Lyles on the QA Show – shoutout to my guy from Sweet Fish Media – if you’re starting a podcast definitely connect with Logan at Sweet Fish – he’s the man also shoutout the founder of Sweet Fish – James Carbary who wrote Content-Based Networking – if you haven’t read it Gary it’s great – I’ll buy it for you and send you a copy. Also second shoutout to Brian from the CIO of the Atlanta Housing Authority. You spoke about the 5-5-5 principle. What is it and talk about implementing it with the City of Atlanta? 7. Lastly, before we hit the 60 Second “TechTables” segment – back to your book – it reminds me a lot of “How to Win Friends and Influence People”, but for organizations and IT leaders. When it comes to pushing your transformation journey through to decision makers with budget – that have their own agendas – hint, hint Chapter 3: Politics – what advice do you have for CIOs meeting with procurement, senior leadership and board members? 60 Second “TechTables” What do you know now that you wish you had known at the beginning of your own personal transformation journey? How do you feel about LeBron James? What’s your top 3 personal development or leadership books you’d recommend right now?

[Intro] Joe: Hey Mahesh - let’s kick off today with a little bit about you and your background at Thomson Reuters on the public sector side. Let’s start there. Before we dive deeper - talk about the courts and justice landscape today. I didn’t know too much heading into our prep call, and I can imagine the audience doesn’t either. Lay the foundation for our chat today. Thanks for laying the foundation. Now - how do you bring an outstanding experience to the courts and justice system? And what do you think is missing today? Talk about how Thomson Reuters product, “Westlaw Edge.” There’s a lot of data you could harness and surface for lawyers very quickly. How is Thomas Reuters using AI with Westlaw Edge today? When it comes to Covid-19 and the justice system, we as a society are at an inflection point when it comes to having virtual court cases. You mentioned a good point that it’s very “ceremonial” that we meet in person, e..g, a jury trial. How are the courts starting to transition to a remote landscape today? Your job is implementing cloud solutions for the courts today. Talk about the different types of solutions Thomson Reuters has in the marketplace today. Since we’re a tech podcast - describe to the audience what your tech stack looks like? Also, where are you looking to grow post-COVID (if that’s such a thing) on your team? What’s your favorite entrepreneurial project you’ve been working on at Thomson Reuters? 60 Second “TechTables” - How did you get into the public sector? - Favorite Netflix show? - Teams vs. Zoom - and why

[Intro] Joe: Hey Mahesh - let’s kick off today with a little bit about you and your background at Thomson Reuters on the public sector side. Let’s start there. Before we dive deeper - talk about the courts and justice landscape today. I didn’t know too much heading into our prep call, and I can imagine the audience doesn’t either. Lay the foundation for our chat today. Thanks for laying the foundation. Now - how do you bring an outstanding experience to the courts and justice system? And what do you think is missing today? Talk about how Thomson Reuters product, “Westlaw Edge.” There’s a lot of data you could harness and surface for lawyers very quickly. How is Thomas Reuters using AI with Westlaw Edge today? When it comes to Covid-19 and the justice system, we as a society are at an inflection point when it comes to having virtual court cases. You mentioned a good point that it’s very “ceremonial” that we meet in person, e..g, a jury trial. How are the courts starting to transition to a remote landscape today? Your job is implementing cloud solutions for the courts today. Talk about the different types of solutions Thomson Reuters has in the marketplace today. Since we’re a tech podcast - describe to the audience what your tech stack looks like? Also, where are you looking to grow post-COVID (if that’s such a thing) on your team? What’s your favorite entrepreneurial project you’ve been working on at Thomson Reuters? 60 Second “TechTables” - How did you get into the public sector? - Favorite Netflix show? - Teams vs. Zoom - and why

Podcast Intro TechTables Podcast #: Prabash Coswette We are back for another week in the world of “TechTables” with me, Joe Toste. I would love to connect with you behind the scenes on LinkedIn, Twitter, & Instagram. There, you can even message me questions for future guests coming on the show. Today, we shift our focus to the digitalization of retail grocery chains with 2x CIO, previously at Vallarta Supermarkets, and now Cardenas Markets with Prabash Coswette. And today’s episode is a special one - I drove down to LA to meet Prabash on a rainy day before Christmas Eve to thank him and his team, and this is where we recorded this client testimonial. I liked it so much I repurposed it into today’s podcast. A huge thank you to Prabash for taking the time to meet with me last December. But that’s quite enough from me. Without further ado, I’m thrilled to welcome Prabash Coswette to chat about retail digitalization, BI, and transformation. Podcast Questions [Intro] Tell us who you are, your background, and what’s it’s like to be a CIO on a day-to-day basis on the retail side. Where did you start your search for Nagarro? What made our service stand out from the other options you explored? What was the obstacle that almost prevented you from working with Nagarro? What made you happiest about working with our company? What’s the main reason you recommend our services? What would you tell someone who’s considering Nagarro as a potential partner? Anything else you’d like that you would like to comment on about Nagarro? To hear this episode, and many more like it, you can subscribe to TechTables here.  If you don’t use iTunes, you can find every episode of TechTables here.

Podcast Intro TechTables Podcast #: Prabash Coswette We are back for another week in the world of “TechTables” with me, Joe Toste. I would love to connect with you behind the scenes on LinkedIn, Twitter, & Instagram. There, you can even message me questions for future guests coming on the show. Today, we shift our focus to the digitalization of retail grocery chains with 2x CIO, previously at Vallarta Supermarkets, and now Cardenas Markets with Prabash Coswette. And today’s episode is a special one - I drove down to LA to meet Prabash on a rainy day before Christmas Eve to thank him and his team, and this is where we recorded this client testimonial. I liked it so much I repurposed it into today’s podcast. A huge thank you to Prabash for taking the time to meet with me last December. But that’s quite enough from me. Without further ado, I’m thrilled to welcome Prabash Coswette to chat about retail digitalization, BI, and transformation. Podcast Questions [Intro] Tell us who you are, your background, and what’s it’s like to be a CIO on a day-to-day basis on the retail side. Where did you start your search for Nagarro? What made our service stand out from the other options you explored? What was the obstacle that almost prevented you from working with Nagarro? What made you happiest about working with our company? What’s the main reason you recommend our services? What would you tell someone who’s considering Nagarro as a potential partner? Anything else you’d like that you would like to comment on about Nagarro? To hear this episode, and many more like it, you can subscribe to TechTables here.  If you don’t use iTunes, you can find every episode of TechTables here.

Hey Jeena - let’s kick off today with a little bit about you and your background actively mentoring and coaching working professionals and startup founders along with being a member of the Expat Women’s community in CA. Let’s transition to your work experience at Google (over 13+ years), and making the jump to HeadSpin + tell the story of how HeadSpin got its name. 1. Let’s talk about the importance of delivering flawless digital experiences across all channels. I think this is a massive gap in the marketplace today for a large number of companies. What I gleaned from HeadSpin's CEO is that the platform's goal is to unify business, development, DevOps, and product teams to deliver high-quality, innovative digital experiences across web, mobile, and 5G. Talk about some use cases and examples the audience can take away right now. 2. In our podcast intro call, you mentioned a phrase, "if your app/web/game that can be connected, it can be tested." With more data than ever before, captured by companies, how does HeadSpin help those companies benchmark against its competition?   3. Quick follow up on digital experiences. What are some traits of companies that are leading digital experiences very well? 4. How HAPI is your app? The mobile industry’s first-ever application performance index for benchmarking the relative latency of leading apps in a given category. For our inaugural report, the capability was showcased in prototype for digital experience leaders for contactless shopping, restaurant delivery, and food delivery apps in the US. Talk about the HAPI index and the benchmarking process. 5. Let's chat about Headspin's peer comparisons - Grocery Apps in the US. Headspin examined how Target, Costco, and Instacart apps compared to their peers. Why is it important to provide a seamless user experience throughout the user journey? 60 Seconds TechTables 1. Favorite mentoring moment? 2. Favorite Netflix show? 3. Top 3 cities you love around the globe?