The Hard Part with Evan McCann

Oban MacTavish is the Co-Founder and CEO of Spade. Spade is the only transaction data enrichment solution backed by real data. They leverage their vast first-party data network to bring instant clarity and context to every purchase and payment—with precisely matched merchant, category, and geolocation details that empower you to build the next generation of financial technology. Chapters - Oban's First Founder Experience with Hubly - Understanding Merchant Intelligence and Data Quality - Fraud Detection and Prevention Strategies - The Role of Rewards and Consumer Trust - Fintech Tailwinds and Market Opportunities - Building in an Ambiguous Data Landscape - AI's Impact on Fintech and Data Quality - The Value of Data in Modern Business - Understanding Customer Needs and Sales Strategies - The Y Combinator Experience and Early Customer Engagement - Insights on Fundraising and Investor Relationships - Building a Lean Team and Remote Work Dynamics - Navigating the US Market as a Canadian Startup - Identifying Your Strengths and Delegating Effectively Chapters 00:00 The Genesis of Hubly and Founding Experiences 02:48 Transitioning to Spade: Lessons Learned 06:05 Understanding Merchant Intelligence and Data Quality 08:53 Fraud Detection and Prevention Strategies 11:57 The Role of Rewards and Consumer Trust 15:06 Fintech Tailwinds and Market Opportunities 17:56 Building in an Ambiguous Data Landscape 20:56 AI's Impact on Fintech and Data Quality 24:27 The Value of Data in Modern Business 26:22 Understanding Customer Needs and Sales Strategies 30:38 The Y Combinator Experience and Early Customer Engagement 32:38 Insights on Fundraising and Investor Relationships 36:10 Building a Lean Team and Remote Work Dynamics 38:36 Navigating the US Market as a Canadian Startup 40:57 Identifying Your Strengths and Delegating Effectively 44:58 Making Critical Decisions and Self-Care 47:55 Coping with Challenges and Seeking Support Keywords Spade, fintech, data quality, fraud detection, merchant intelligence, rewards, consumer trust, AI, startup experience, data value, customer engagement, sales strategies, Y Combinator, fundraising, lean teams, remote work, Canadian startups, decision making, self-care

Rob Fraser is the Founder and CEO of Outway. Outway is The Only Socks™ you'll ever need. - Reflecting on Two Years of Change Since our First Episode - Personal Growth and Business Resilience - Evolving Role of the Entrepreneur - Strategic Growth and Long-Term Vision - Channel Expansion and Market Strategy - Innovating Within the Sock Industry - The Impact of AI on Business Discovery - The Rapid Advancement of AI in Business - The Canadian Product Movement and National Pride - The Importance of Design in Sock Marketing - Navigating Business Decisions and Serendipity Chapters 00:00 Reflecting on Two Years of Change 05:16 Personal Growth and Business Resilience 09:02 Evolving Role of the Entrepreneur 13:50 Strategic Growth and Long-Term Vision 18:41 Channel Expansion and Market Strategy 22:11 Innovating Within the Sock Industry 25:58 The Impact of AI on Business Discovery 26:33 The Rapid Advancement of AI in Business 30:03 The Canadian Product Movement and National Pride 36:05 The Importance of Design in Sock Marketing 40:23 Navigating Business Decisions and Serendipity 46:50 Personal and Professional Excitement for the Future Keywords Outway, entrepreneurship, business growth, personal development, market strategy, product innovation, AI in business, DTC, consumer goods, resilience, AI, business, Canadian products, design, marketing, entrepreneurship, decision making, consumer goods, socks, innovation

The Friday Show Episode 3! 2:26 - Burhan from Rondah AI 17:46 - Ruslan from Float 48:51 - Jake from Pilgrim 1:11:00 - Fahd from Roach Capital + Studio 535 1:26:10 - Vedant from Opennote

Sheetal Jaitly is the CEO of TribalScale. TribalScale builds digital products and transform businesses. They help the world’s largest enterprises and best entrepreneurs identify strategic opportunities to build, design, and release cutting-edge technology solutions to benefit their customers. Takeaways - Xtreme Labs Experience and Mafia - Navigating Digital Transformation and AI - Building a Successful Service Business - Zero to One: Finding Product-Market Fit - Hiring for Success: Traits to Look For - Empathy and Curiosity in Networking - The Miami Tech Boom - Navigating Client Relationships in an AI World - AI's Impact on Enterprise Leadership - Investing in the Future: Insights from G Capital Chapters 00:00 The Xtreme Labs Experience 06:07 The Birth of Tribal Scale 11:25 Navigating Digital Transformation and AI 16:10 Building a Successful Service Business 19:47 Zero to One: Finding Product-Market Fit 21:46 Hiring for Success: Traits to Look For 25:38 Empathy and Curiosity in Networking 28:12 The Miami Tech Boom 31:41 Navigating Client Relationships in an AI World 35:25 AI's Impact on Enterprise Leadership 38:00 Investing in the Future: Insights from G Capital 40:47 Personal Growth Through Hard Times Keywords Xtreme Labs, Tribal Scale, digital transformation, AI, service business, entrepreneurship, product-market fit, hiring, startup culture, innovation, networking, empathy, Miami tech, AI, client relationships, investing, resilience, entrepreneurship, thought leadership, startup culture

Aydin Mirzaee is the Co-Founder and CEO of Fellow. Fellow.app is an all-in-one AI meeting assistant designed for remote and hybrid teams, offering transcription, summaries, and action item tracking. It streamlines meetings with collaborative agendas and integrations, helping teams work smarter and faster. Takeaways - Being the First Canadian on Facebook - The Story of Bok - Aydin's First Venture - Lessons from Fluidware and Acquisition by SurveyMonkey - Lessons and Learnings on Pivoting - Co-Founding Dynamics: Building Strong Relationships - Navigating Competition: Evolving with the Market - Building a Holistic Meeting Platform - Transforming a Scaling Company: The Pivot - Embracing AI: A Cultural Shift - User Experience: Balancing Simplicity and Engagement - The Ottawa Tech Scene Chapters 00:00 The Facebook Journey: A Canadian Perspective 02:58 Entrepreneurial Pivots: The Story of Bach 05:51 Lessons from Fluidware and Acquisitions 09:59 The Genesis of Fellow: Returning to Entrepreneurship 17:01 Co-Founding Dynamics: Building Strong Relationships 20:06 Navigating Competition: Evolving with the Market 24:02 Building a Holistic Meeting Platform 26:25 Transforming a Company: The Pivot 31:12 Embracing AI: A Cultural Shift 35:14 User Experience: Balancing Simplicity and Engagement 39:05 The Ottawa Tech Scene: A Thriving Community 41:02 Adapting to Change: Learning and Growth 46:19 Coping with Challenges: The Importance of Sleep Keywords Facebook, entrepreneurship, pivots, acquisitions, Fellow, Fluidware, competition, co-founders, AI, business strategy, AI, meeting platform, company transformation, user experience, Ottawa tech, coaching, business challenges, sleep, productivity, innovation

Jonathan Shaanan is the Managing Director of Circle K Ventures. Established in 2020, Circle K Ventures invests in startup companies that are developing and deploying solutions that enhance the experience in our stores while providing team members with the tools and resources that free them up to focus on our guests. Takeaways - From Banking to Venture Capital: A Journey - The Birth of Circle K Ventures - Navigating Corporate Venture Capital (CVC) - Strategic vs. Financial Returns in CVC - Innovations Shaping Retail: Technology and Trends - Global Perspectives: Investing Beyond Borders - Post-Investment Value: Building Relationships - Due Diligence in a Real-World Context - Launching and Testing Technology In-Store - The Future of Corporate Venture Capital in Canada Chapters 00:00 From Banking to Venture Capital: A Journey 02:46 The Birth of Circle K Ventures 06:05 Navigating Corporate Venture Capital 08:52 Strategic vs. Financial Returns in Venture 11:47 Innovations Shaping Retail: Technology and Trends 18:01 Global Perspectives: Investing Beyond Borders 24:00 Post-Investment Value: Building Relationships 30:02 Due Diligence in a Real-World Context 34:04 The Future of Corporate Venture Capital in Canada Keywords venture capital, corporate venture, Circle K Ventures, investment strategy, fintech, retail technology, startup ecosystem, innovation, entrepreneurship, investment banking

Eldon Sprickerhoff is the Founder of eSentire. eSentire is the Authority in Managed Detection and Response, protecting the critical data and applications of 2000+ organizations in 80+ countries, representing 35 industries from known and unknown cyber threats. Eldon is also an author of Committed: Startup Survival Tips and Uncommon Sense for First-Time Tech Founders and a Strategic Advisor at Caledon Ventures. Takeaways - Starting eSentire during the Dot-Com Bubble - Lessons from 20 Years of Business Growth - Navigating Fundraising Challenges - Scaling Teams and Managing Growth - Understanding People Dynamics in Startups - How to Properly Filter Advice and Mentors - Revenue Milestones and Business Evolution - Building a Sales Team for Success - The Evolution of Sales Messaging - Navigating Growth and Change - Advising the Next Generation of Cybersecurity Startups - The Journey of Writing a Book - The State of Canadian Tech Chapters 00:00 The Genesis of eSentire 03:31 Lessons from 20 Years of Business Growth 12:26 Navigating Fundraising Challenges 14:39 Scaling Teams and Managing Growth 17:57 Understanding People Dynamics in Startups 21:11 Valuable Advice and Mentorship Experiences 24:03 Revenue Milestones and Business Evolution 27:24 Building a Sales Team for Success 29:50 The Evolution of Sales Messaging 31:12 Navigating Growth and Change 34:46 Advising the Next Generation of Cybersecurity Startups 39:33 The Journey of Writing a Book 42:42 The State of Canadian Tech 50:51 Personal and Professional Reflections 55:29 Coping with Challenges and Stress Keywords eSentire, entrepreneurship, business growth, fundraising, team scaling, startup advice, mentorship, revenue milestones, sales strategies, founder experiences, sales messaging, business growth, cybersecurity startups, writing a book, Canadian tech, personal development, entrepreneurship, stress management, startup journey, mentorship

The Friday Show Episode 2! 12:10 - Arsham from Ribbon 25:30 - Sean from Bold Bar 37:30 - Xander Chin 50:00 - Antonio from Trails and Bagelhacks

Hassan Ismail is the Co-Founder and CEO of West Tek. West Tek is building the next generation of data and software infrastructure to seamlessly connect traditionally disconnected human systems. Takeaways - The Genesis of a Defense Tech Startup - Autonomous versus Human Systems - Navigating the Conservative Defense Industry - Where Canada Is Investing in Defense - The Human Element in Warfare - What Future Warfare Looks Like - The Taboo of Defense Technology - Data Integration and Future Prospects Chapters 00:00 The Genesis of a Defense Tech Startup 10:55 Navigating the Conservative Defense Industry 20:54 The Human Element in Warfare 28:02 The Taboo of Defense Technology 34:00 Data Integration and Future Prospects Keywords defense tech, startup, autonomous systems, soldier systems, Canada, innovation, military technology, human element, data integration, manufacturing

Richard Waines is an Investor at DCVC Bio. DCVC Bio invests in early-stage, deep-tech life science companies that are leveraging computational approaches, including AI and automation, to transform existing technologies and accelerate the development of new ones.  Chapters/Takeaways 03:19 → Journey into Biotech Investing 11:53 → DCVC Bio's Focus and Investment Strategy 16:19 → Exploring Platform Therapeutics in Biotech 20:15 → Nuances of Biotech Investing vs. Other Industries 23:11 → Managing Science Risk in Biotech Investments 27:58 → Key Personnel Changes During Company Growth 30:24 → Geographical Considerations in Biotech Investments 34:30 → The Passion for Science vs. Business in Biotech 36:08 → The Role of an Associate in Venture Capital 41:17 → The Impact of AI on Biotech Investments

Brent Pretty is the Co-Founder and CEO of Retellio. Retellio is an AI briefing tool for leaders who can't listen to every call. It takes all your company's customer calls, finds the moments that matter, and turns them into easy-to-digest podcasts. Takeaways - Dropping Out of High School - Working at Verafin - Learnings and Insights from Verafin - Innovating with AI - Creating a Hive Mind - Integrations and User Experience - The Future of AI in Business - Defining Market Segment - Scaling and Team Dynamics - The Importance of Discipline - Product Development Insights - Building Distribution Chapters 00:00 From Small Town to Big Dreams 02:50 The Verafin Journey 06:02 Building a Tech Ecosystem 08:54 The Genesis of Retellio 11:52 Innovating with AI 14:59 Creating a Hive Mind 17:51 Integrations and User Experience 21:13 The Future of AI in Business 24:03 Scaling and Team Dynamics 27:14 The Importance of Discipline 29:57 Product Development Insights 33:03 Learning from Books and Frameworks 36:06 Personal and Professional Growth 39:00 Embracing Challenges Keywords Brent Pretty, Verafin, Retellio, AI, tech ecosystem, entrepreneurship, discipline, product development, customer obsession, Newfoundland

The first episode of The Friday Show! 00:00 - Intro to The Friday Show Format 01:57 - X Content Rundown 08:38 - Connor Turland from Ceedar 18:57 - Alexander Stratmoen on Socratica Symposium 27:55 - Owen Brakes from Steinmetz 37:03 - Rahul Gudise from Gale 48:00 - Jack Xu from Proception 55:14 - Adam Cohen from Weave 57:00 - Jay Alammar from Cohere on Command A

Laura Mock is the Director of Cultivator. Launched in 2019, Cultivator powered by Conexus (Cultivator) was built to create an innovation hub that provided the programming, resources, mentorship, funding, and space for founders to accelerate the growth of local tech startups in Regina. Cultivator aims to foster 250 companies with annual recurring revenue of at least a million dollars by 2050. Takeaways - What is Cultivator? - The Role of Conexus in Cultivator - Challenges for Saskatchewan Founders - Building Density and the Founder Pipeline - Ambitious Goals for Cultivator - Attracting Founder Talent - Programming at Cultivator - Capital and Investment Challenges - Cultivator as a Startup Chapters 00:00 Introduction to Cultivator 03:16 The Role of Conexus in Cultivator 06:03 Challenges for Saskatchewan Founders 09:51 Building Density and the Founder Pipeline 12:57 Ambitious Goals for Cultivator 19:52 Attracting Founder Talent 22:53 Programming Successes at Cultivator 27:53 Capital and Investment Challenges 32:04 Cultivator as a Startup 34:57 Personal Insights and Closing Thoughts Keywords Cultivator, Saskatchewan, tech incubator, entrepreneurship, AgTech, founder challenges, investment, startup ecosystem, Conexus, community support

Braden Ream is the Co-Founder and CEO of Voiceflow. Voiceflow is the collaborative platform to build custom AI Agents. It is the fastest way to build powerful chat and voice agents for customer support and beyond. Takeaways - Braden's first venture Flare - How Voiceflow started as a children's story bedtime app on Alexa called Fable - Pivot to Voiceflow - Building a Platform: Community and Ecosystem - Navigating Developer Sales: Strategies for Success - The App Ecosystem: Spontaneous Growth and Adaptation - Navigating Enterprise Sales - Why you need to keep your head in the sand - The Future of AI Agents - Team Dynamics and Hiring Strategies - The Canadian Advantage in Business - Building and hiring in Canada versus SF - Why your job as a founder is to keep the energy high Chapters 00:00 Founding Flare: The Journey Begins 04:35 Discovering Voiceflow: The Spark of Innovation 10:17 Building a Platform: Community and Ecosystem 13:23 Navigating Developer Sales: Strategies for Success 20:05 The App Ecosystem: Spontaneous Growth and Adaptation 26:01 Navigating Enterprise Sales 30:09 The Future of AI Agents 34:13 Team Dynamics and Hiring Strategies 38:37 The Canadian Advantage in Business 42:01 Personal Growth and Professional Aspirations 45:30 Resilience in Leadership Keywords Flare software, Voiceflow, entrepreneurship, AI agents, platform approach, developer community, product-led growth, app ecosystem, innovation, startup journey, enterprise sales, customer relationships, AI agents, team dynamics, hiring strategies, Canadian business, leadership resilience, startup culture, product marketing, talent density

Renée Touzin is the President and CEO of GIRO. GIRO Inc. is a leading maker of optimization software for the public transport and postal industries. Launched in 1979 as an offshoot from a university project in operations research, the company now employs more than 600+ skilled and expert staff. Its specialized software solutions enjoy a worldwide reputation. Takeaways - The Founding Story of Giro in 1979 - Growth and Transformation Over 45 Years - The Importance of Focus - Building Lasting Client Relationships - The Journey to CEO - The Products: HASTUS and GeoRoute - Investing in R&D for Innovation - The Role of Conferences in Client Engagement - Creating a Strong Company Culture - Engaging with Customers for Product Development - Maintaining Independence and Control - Embracing Technology Trends Chapters 00:00 The Founding Story of Giro 02:55 Growth and Transformation Over 45 Years 05:31 The Importance of Focus in Business 09:05 Building Lasting Client Relationships 11:12 The Journey to CEO 13:26 The Products: HASTUS and GeoRoute 20:23 Investing in R&D for Innovation 22:08 The Role of Conferences in Client Engagement 23:48 Creating a Strong Company Culture 25:12 Engaging with Customers for Product Development 26:37 Maintaining Independence and Control 27:59 Embracing Technology Trends 29:03 Personal Growth and Learning 30:33 Dealing with Challenges in Business Keywords GIRO, public transit, software, optimization, client relationships, company culture, innovation, R&D, technology trends, CEO journey

Josh Domingues is the Founder & Executive Chairman of Flashfood. Flashfood is on a mission to feed families, not landfills. Their app connects shoppers with fresh produce, meat and other groceries at up to 50% off. By partnering with retailers across North America, they offer nutritious staples at affordable prices and reduce the amount of food going to landfills. Takeaways - Josh's Connection to Food Waste - Understanding Food Waste and Its Impact - Early Product Validation - Building Consumer Demand - Navigating Grocery Store Partnerships - The Journey of Raising Capital and Scaling - Scaling Effectively by Simplifying Processes for Retailers - The Reality of Scaling in the US - Building an Effective Executive Team - The State of Canadian Tech Chapters 00:00 The Genesis of Flashfood 04:31 Understanding Food Waste and Its Impact 11:01 Building Consumer Demand 14:33 Navigating Grocery Store Partnerships 18:11 The Journey of Raising Capital and Scaling 23:41 The Reality of Scaling in the U.S. 27:39 Building an Effective Executive Team 37:30 The State of Canadian Tech 43:58 Personal and Professional Growth Strategies Keywords Flashfood, food waste, grocery app, sustainability, startup journey, consumer demand, fundraising, grocery partnerships, environmental impact, food industry, scaling, U.S. market, executive team, Canadian tech, entrepreneurship, growth mindset, leadership, building businesses, Flashfood, innovation

Michael Buhr is the Executive Director of the C100. Michael is a seasoned technology executive with over 30 years of experience in Silicon Valley and is the Executive Director of C100, a 350+ member association of Canadian tech veterans, many with Silicon Valley roots, dedicated to helping Canadian entrepreneurs build and scale globally impactful companies. C100's programs - for early- and growth-stage companies - accelerate the success of Canada’s top tech entrepreneurs by connecting high-potential founders and executives to a global network of seasoned entrepreneurs, operators, and investors. Takeaways - C100 and Its Purpose - The Canadian Expat Community in the Bay Area - Shifts in Entrepreneurial Landscape and the Importance of Connection - Challenges in Growth Stage and Term Sheet Dynamics - Mentorship and the Unique Canadian Affinity to Help - Common Challenges Faced by Early Stage Companies - C100's Programs - Fellows, Growth, Summit & 48 Hours. - Thinking Big: The Canadian Entrepreneurial Mindset - Navigating Growth Stages - The Canadian Talent Pool and Silicon Valley's Interest - The Importance of In-Person Connections - Building Bridges: Connecting Canadian and Silicon Valley Entrepreneurs Chapters 00:00 Introduction to C100 and Its Purpose 02:27 The Canadian Expat Community in the Bay Area 11:41 Shifts in Entrepreneurial Landscape and the Importance of Connection 18:58 Challenges in Growth Stage and Term Sheet Dynamics 24:10 Mentorship and the Unique Canadian Affinity to Help 26:31 Common Challenges Faced by Early Stage Companies 27:59 Thinking Big: The Canadian Entrepreneurial Mindset 29:25 Navigating Growth Stages in Business 33:19 The Canadian Talent Pool and Silicon Valley's Interest 36:05 The Importance of In-Person Connections 41:50 Building Bridges: Connecting Canadian and Silicon Valley Entrepreneurs 45:19 Insights from Current Reads and Future Aspirations 49:00 Resilience in Entrepreneurship: Overcoming Hard Times Keywords C100, Canadian expats, entrepreneurship, Silicon Valley, mentorship, growth stage, term sheets, Canadian startups, networking, investment, Canadian entrepreneurs, Silicon Valley, business growth, networking, resilience, innovation, mentorship, tech ecosystem, investment, leadership

Meti Basiri is the Co-Founder and CEO of ApplyBoard. ApplyBoard's mission is to empower students worldwide to unlock opportunities for the best education. With their innovative platform and expert team, they simplify the journey—from exploration and application to enrollment—helping thousands of students achieve their dreams of studying abroad. Takeaways - ApplyBoard's First Round of Investment. - Mission-Driven Culture and Creating Impact. - Scaling Challenges and Strategies - Adapting to Recent Policy Changes - ApplyBoard's Newest Venture - Capio - Maintaining Startup Mentality During Growth - Navigating Startup Culture and Growth Challenges - The Balance of Internal Promotions vs. External Hires - Co-Founder Dynamics: Family and Business - International Expansion: Cultural Adaptation and Challenges Chapters 00:00 The Founding Story of ApplyBoard 06:23 Navigating Early Investments 09:11 Mission-Driven Culture and Impact 13:58 Scaling Challenges and Strategies 17:07 Adapting to Policy Changes 21:09 Innovating with New Ventures 24:05 Maintaining Startup Mentality During Growth 26:29 Navigating Startup Culture and Growth Challenges 29:13 The Balance of Internal Promotions vs. External Hires 35:57 Co-Founder Dynamics: Family and Business 39:30 International Expansion: Cultural Adaptation and Challenges 43:27 Personal Growth and Resilience in Business 47:37 Finding Balance: Hobbies and Positive Mindset Keywords ApplyBoard, entrepreneurship, international students, education, startup culture, investment, scaling, mission-driven, policy changes, innovation, startup culture, hiring practices, co-founder relationships, international expansion, personal growth, resilience, business challenges, company values, team dynamics, leadership

Stephen Seibel is the Founder and COO of Clutch. Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and financing experience to drivers everywhere. Takeaways - Stephen's move from investment banking to starting Clutch. - Why he booked a one-way ticket to Halifax to launch the business. - Navigating regulartory hurdles. - Clutch's business model began with a consignment approach. - Early fundraising for a capital-intensive business like Clutch was particularly challenging in Canada. - Dive deep into the car sales industry in Canada and the US. - Why Canada is the ideal place to build Clutch. - Why they source cars directly from consumers. - Clutch has purchased over 27,000 cars from Canadians. - Clutch utilizes machine learning to optimize car offers and inventory management. - Clutch is designed to be a managed two-sided marketplace, differentiating it from competitors. - The logistics of delivering cars across Canada. - Their 100K sqft facility in Mississauga and how they do everything in-house. - Building trust, ads, marketing, partnership with the Raptors. - Building a national brand an industry that is traditional local or regional. - The nuances with financing. - Building for over 9 years and loving the grind. - Bringing Dan Park onboard to be CEO and their strong relationship. Chapters 00:00 From Banking to Entrepreneurship: The Journey Begins 05:03 Overcoming Regulatory Hurdles: The Halifax Move 12:01 The Drive to Succeed: Motivation Behind Clutch 14:55 Disrupting the Auto Industry: Clutch's Unique Model 20:58 Data-Driven Decisions: Sourcing Quality Cars 25:43 Automating Car Purchases: A Data-Driven Approach 26:47 Navigating Complex Logistics in the Automotive Industry 30:39 Financing Challenges in Used Car Sales 35:21 Building a Trustworthy Brand in Used Car Sales 39:12 Leadership Dynamics: The Role of a CEO 43:07 Personal and Professional Aspirations: Looking Ahead Keywords Evan McCann, Stephen Seibel, Clutch, entrepreneurship, investment banking, auto industry, regulatory challenges, car buying experience, data-driven business, Canadian market, automotive logistics, used car financing, brand trust, leadership, data-driven decisions

Rishi Nayyar is the Co-Founder and CEO of PocketHealth. PocketHealth is on a mission to empower every patient with instant access, control and understanding of their health records while streamlining medical image sharing for healthcare providers. Takeaways - Current Landscape of Medical Imaging - Building a Patient-Centric Platform - Prioritizing Security and Privacy - Navigating Different User Experiences - Understanding Market Differences: US vs Canada - Filling Gaps in Patient Care - The Role of AI in Healthcare - Team Dynamics and R&D Focus - Sales Strategies in Healthcare - Trends in Healthcare Technology - Empowering Patients Through Visibility - Lessons Learned Over a Decade Chapters 00:00 The Genesis of Pocket Health 02:48 Current Landscape of Medical Imaging 05:50 Building a Patient-Centric Platform 11:13 Prioritizing Security and Privacy 14:17 Navigating Different User Experiences 16:17 Understanding Market Differences: US vs Canada 19:09 Filling Gaps in Patient Care 21:50 The Role of AI in Healthcare 24:28 Team Dynamics and R&D Focus 26:29 Sales Strategies in Healthcare 28:24 Trends in Healthcare Technology 31:12 Empowering Patients Through Visibility 34:13 Lessons Learned Over a Decade 37:22 Cultural Shifts in Patient Engagement 39:13 Quickfire Round: Insights and Inspirations Keywords health tech, patient engagement, medical imaging, AI in healthcare, startup journey, security and privacy, healthcare innovation, Pocket Health, US vs Canada healthcare, patient empowerment