The Issues and Answers Podcast

Hank Haldeman, president of NAPSLO, spoke about career opportunities for young talent in E&S insurance.

Anita Bourke, executive vice president of The Institutes, spoke about how professionals should determine what courses could help fast-track their career.

Scott Bayer, SVP of Tokio Marine Specialty discusses the company's MELC product whcih stands for multi line environmental coverage, a combined GL and environmental form.

Daniel Epstein, the CEO of ReSource Pro, says there’s been a relative neglect of looking at insurance operations as a driver of profitable growth.

Greg Wright, SVP agency management systems for Vertafore, said today’s modern producer needs to have the right content and solutions at their finger tips, anytime, anywhere, using any device.

Chuck Johnson, chief marketing officer for EIS Group, said the question is going to become: Where does an Apple Watch or Google Glass fit into the customer’s arrangement with their insurance company?

Mark Dutton, CEO of FJA, and Truman Esmond, vice president of customer engagement for AAIS, spoke with Best’s Review about their strategic partnership to create the AAIS Underwriting Platform.

Ziad Kubursi, SVP, head of the management and professional liability division for Philadelphia Insurance Companies (PHLY), said the company’s specialty lines unit has always prided itself on being mainly a small- to medium-size enterprise operation.

Heather Jordan, Senior Director of Programs for Scottsdale Insurance, said that Programs have become one of the fastest growing segments of commercial insurance

Ethan Allen, Executive for AIG Programs said the company offers products both on admitted and non-admitted paper and in terms of transacting business.

NAPSLO Vice President Hank Haldeman said that under his leadership the organization will have a two-pronged approach to legislative advocacy.

Alex Tsetsenekos, Chief Strategy Officer for IDT911 said that cyber insurance in many ways is traditional insurance, in terms of your first and third party coverages.

Paul Bunce, senior director of personal lines for Western Heritage Insurance, said that from an automation standpoint the industry has done a good job of advancing the use of technology for rating and issuance of personal lines.

John Merchant, AVP Cyber and Professional Liability, Freedom Specialty Insurance Company said that agents should be aware that most cyber products are much more than just a policy.

David Lupica, Division President, ACE Commercial Risk Services, works with brokers every day who tell him they are looking for ways to improve their transactions and margins on small accounts.

Rob Walling, principal and consulting actuary for Pinnacle Actuarial Resources, explains that actuaries, because of their experience with both the structures of captives and the coverages that are being provided, can offer insights that the captive manager might not have the same perspective on.

Rob Leadbetter, Chairman of the Insurance Managers Association of Cayman, said there are over 5,000 captives globally and Cayman remains the second-largest domicile in the industry.

Sanford Saito, captive insurance administrator for Hawaii, explains why 17 new captives were formed in the domicile in 2013 and what makes Hawaii an attractive domicile.

David Kennerud, principal and consulting actuary for Milliman, discusses how the Arius system is designed to customize workflow so that you can work the way you want to.

Steve Kinion, Director of the Delaware Bureau of Captives and Financial Insurance Products, explains how the state is always looking at new innnovations for capties as alternative risk transfere vehicles.