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The Retail Drop Podcast by Go Instore & Charge
Podcast

The Retail Drop Podcast by Go Instore & Charge

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"The retail landscape is changing fast, customers expect more, but the good news is some retailers are figuring it out" Click in once a month to Go Instore podcast covering the changing online and offline retail landscape. Once a month Go Instore invites an industry expert to share their insights on everything concerning retail, from omnichannel retail experiences to personalised e-commerce. If you're into innovation in retail, retail tech or customer experience this is the podcast for you.

"The retail landscape is changing fast, customers expect more, but the good news is some retailers are figuring it out" Click in once a month to Go Instore podcast covering the changing online and offline retail landscape. Once a month Go Instore invites an industry expert to share their insights on everything concerning retail, from omnichannel retail experiences to personalised e-commerce. If you're into innovation in retail, retail tech or customer experience this is the podcast for you.

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Michael Rolph (Yoyo) Building platforms that create better relationships between retailers and consumers.

Michael Rolph started his career at Barclaycard, First Data and PayPal. Prior to founding Yoyo, he was a founding member and Director at Anthemis Group, the specialist FinTech advisory and investment firm. During this time he advised multiple start-ups like Azimo and The Currency Cloud in their early stages as well as established players like Vocalink, Skrill and the Banks on digital innovation, investment, and M&A.
Business and industry 6 years
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45:51

Beth Horn (Facebook) Building for omnichannel retail, the store of now versus the store of the future.

The Retail Drop podcast with Beth Horn - Building for omnichannel retail, the store of now (versus the store of the future), and removing friction from the consumer experience. Beth Horn head of Retail Industry at Facebook, working with brick & mortar retailers to increase brand awareness, drive foot traffic to stores, deliver online sales, and increase loyalty.  Prior to joining Facebook in January 2011, she was a Senior Account Manager at Efficient Frontier (since purchased by Adobe), where she managed over $140M in search engine marketing for Expedia, Microsoft, and Intuit. She began her career in the online space in 2003 with macys.com in New York. A native of Pittsburgh, Beth is an honors graduate of Stanford University.
Business and industry 6 years
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37:51

Head of Consumer Strategy at Hackett London talks omnichannel retail

Hugo Tapia, Head of Consumer Strategy and Planning at Hackett London, joins The Retail Drop to discuss Omnichannel retail.
Business and industry 6 years
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27:42

Championing customer experience with Martin Newman

Martin Newman has been working in the consumer-facing sector for 37 years, founding and chairing e-commerce consultancy Practicology, and heading up multichannel operations for brands such as Burberry, Ted Baker and Harrods. Martin is known globally as a champion of customer experience, being at the heart of end-to-end customer-centric transformation in the industry.  
Business and industry 6 years
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29:07
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