(Want to get each episode sent automatically to your phone or iPod? Click here to learn how to subscribe.) Sam Jones had a terrifying experience very early in her self-managing career – but she didn’t let it put her off, and she’s spent 17 years managing a geographically distributed collection of properties. Now though, she’s started using an agent for new acquisitions – but she’s not losing the unique ability that made her such a self-managing success. For Sam, property really is all about the people – and she uses her people skills to straddle the worlds of self-managing landlord and hands-off investors. Listen to this week’s show and learn: How Sam started young in property…and survived a scary experience that would put most people off for life The approach she’s taken that’s allowed her to manage an HMO remotely for over a decade Why being a “soft touch” has been good for business How her understanding approach turned a potential eviction into a long-term, model tenant Why she decided to start using an agent for her new acquisitions How she makes sure she maintains the personal touch, even when she’s more hands-off The secret to building a strong working relationship with letting agents MY NEW BOOK IS OUT NEXT WEEK! My book, How To Be A Landlord, covers everything you could possibly need to know about letting and managing a property – and even if you’ve been doing it for years, I guarantee you’ll still learn plenty. It comes out on 26 April 2017, and there are some great bonuses if you buy in the first week – so make sure you join my mailing list to learn what they are and be reminded when it comes out. If you’re listening to this episode once it’s already out, you can pick up a copy as a paperback, for Kindle or on audiobook at propertygeek.net/book Thanks for listening! If you enjoyed the show, could you help me out? I’d love it if you could tell a friend about The Property Geek podcast – you can use the buttons below to share it by email, Facebook or Twitter. You can also leave an honest review on iTunes. Every review helps move the podcast up the rankings for others to find, so you’ll be doing me a big favour. The post Using the personal touch to bridge the worlds of self-managing landlord and hands-off investor appeared first on Property Geek.