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Spotless Standards: Ensuring Cleanliness and Safety in Convenience Stores Claire Murphy
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Spotless Standards: Ensuring Cleanliness and Safety in Convenience Stores

In this episode, we'll explore the critical aspects of cleaning and sanitation that go beyond the...

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Beyond the Sale: Building Lasting Customer Relationships in Convenience Stores Claire Murphy
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Beyond the Sale: Building Lasting Customer Relationships in Convenience Stores

Today's episode is all about transforming transactions into relationships. We're focusing on...

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Tech at the Till: Mastering Point-of-Sale and Self-Checkout Systems Claire Murphy
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Tech at the Till: Mastering Point-of-Sale and Self-Checkout Systems

Today, we're focusing on tools essential in the daily operations of convenience stores across the...

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Store Operations: Security and Loss Prevention Claire Murphy
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Store Operations: Security and Loss Prevention

In today's episode, we delve into the critical aspects of security and loss prevention in retail...

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Problem-solving and Conflict Resolution for Convenience Store Sales Associates Claire Murphy
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Problem-solving and Conflict Resolution for Convenience Store Sales Associates

In this episode, we'll explore three critical customer service skills that every convenience...

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Visual Victory: Enhancing Store Operations Through Visual Merchandising Claire Murphy
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Visual Victory: Enhancing Store Operations Through Visual Merchandising

In this episode, we'll explore effective strategies for visual merchandising that can help you...

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Proper Management of Hazardous Materials in Convenience Stores Claire Murphy
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Proper Management of Hazardous Materials in Convenience Stores

In this episode, we're diving into a critical topic affecting our safety at work and our...

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Fresh Approach: Safe Handling of Food Products in Convenience Stores Claire Murphy
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Fresh Approach: Safe Handling of Food Products in Convenience Stores

Today, we're focusing on a crucial topic for any store that deals with edibles: the safe handling...

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Elevating Health and Hygiene in Convenience Stores Claire Murphy
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Elevating Health and Hygiene in Convenience Stores

In today's episode, we're rolling up our sleeves to tackle a topic fundamental to every aspect of...

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Ready, Set, Safeguard - Emergency Procedures and Evacuation Protocols Claire Murphy
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Ready, Set, Safeguard - Emergency Procedures and Evacuation Protocols

In this episode, we'll explore the core aspects of emergency preparedness, from the immediate...

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Navigating Safety - Identifying Hazards in the Convenience Store Claire Murphy
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Navigating Safety - Identifying Hazards in the Convenience Store

In today's episode, we're zeroing in on a critical aspect of our daily work life - navigating the...

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An Essential Guide to Health and Safety in Our Convenience Store Claire Murphy
Episode
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An Essential Guide to Health and Safety in Our Convenience Store

In this episode, we'll journey into the cornerstone of our daily operations: health and safety. 

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Fraud Fighters Assemble! Protecting Our Stores, Protecting Our Community Claire Murphy
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Fraud Fighters Assemble! Protecting Our Stores, Protecting Our Community

In this Fraud Fighter bootcamp edition, we're not just cashiers—we're the guardians of the...

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Company Policies and Best Practices Claire Murphy
Episode
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Company Policies and Best Practices

In this episode, we'll dive into the serious business of selling age-restricted products. No, I'm...

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Harnessing Technology for Responsible Service: A Guide for Convenience Store Associates Claire Murphy
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Harnessing Technology for Responsible Service: A Guide for Convenience Store Associates

In this episode, we're embarking on a tech-savvy journey into age verification, a cornerstone of...

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Navigating the Waters of Customer Interaction Claire Murphy
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Navigating the Waters of Customer Interaction

In this episode, we're embarking on an important journey through the landscape of customer...

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Legal Framework and ID Verification: Mastering the Gatekeeper Role Claire Murphy
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Legal Framework and ID Verification: Mastering the Gatekeeper Role

In this episode, let's dive into the nitty-gritty of our legal responsibilities and the art of ID...

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Introduction to Restricted-Age Products Claire Murphy
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Introduction to Restricted-Age Products

In this episode, we're diving into restricted-age products, a critical aspect of our day-to-day...

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Unlocking the Mysteries of Inventory Reconciliation Claire Murphy
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Unlocking the Mysteries of Inventory Reconciliation

In this episode, we will journey through the riveting world of inventory reconciliation! Yes, you...

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Navigating the Maze of Inventory Discrepancies Claire Murphy
Episode
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Navigating the Maze of Inventory Discrepancies

In today's episode, we will focus on identifying discrepancies between what we think we have in...

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