Dennis Novack, MD, founder of DocCom.org, an online communication skills program for hospitals,...
22:16
How to Ensure Trainee Well-being
Mitchell D. Feldman, MD, MPhil, discusses how to mentor trainees to help them find their purpose...
23:20
Incorporating Relationship-Centered Communication Strategies into Clinical Skills Courses
Rob Shochet, MD, discusses relationship centered communication strategy, three important skill...
19:00
How to Use Hypnosis to Improve Outcomes
John Christensen, PhD, describes the medical conditions where hypnosis is used and verbal...
19:00
The Ability to Find Joy in the Midst of Tragedy: An Afghan Surgeon’s Perspective
Homa Dost, MD, a surgeon in Afghanistan discusses the challenges in finding joy in her work.
11:41
Empathic Communication Strategies
Elizabeth Morrison, LCSW, MAC, discusses the fascinating research on empathy's impact on health...
24:12
Remediating Communication Skills in Medical Students
Kathy Cole-Kelly, MS, MSSW, discusses how to identify medical students who need communication...
16:27
Patient-Centered Interviewing to Uncover Mental Health Issues
In about a quarter of all patients seen in a year have in a mental health disorder of depression,...
21:36
Trust: Competence, Care, Consistency and Courage
David Pendleton, DPhil, discusses how to sustain trust, how to address a patient when trust is...
19:13
Soliciting Goals for Care: The Gateway to Shared Decision Making
Howard Beckman, MD, discusses why every clinician needs to know the patients' goals, how...
17:57
Difficult Conversations When Prescribing Longitudinal Controlled Drugs
Ted Parran, MD, discusses how to deal with the 10 percent of the U.S. population with a substance...
26:21
Empathy 101: Should You Wear Your Heart on Your Sleeve?
Kevin Dorsey, MD, PhD, discusses his experiences with patients when he's his genuine self. He...
19:21
Tune Your Antennae to Non-Verbal Communication: Improve the Patient Experience
Jeannette Shorey, MD, discusses how to conduct a very efficient patient enounter by learning...
25:36
Relationship Centered Healthcare: Improving Patient Outcomes
Anthony Suchman, MD, MA, FACP, talks about the three guideposts for developing relationships, the...
22:00
The Art and Practice of "Being With" the Patient
Marcus Engel, MS, CXPX, CSP, discusses the most impactful words, which clinicians said to him,...
22:00
Every Patient Tells a Story: How to Heal Your Patients by Listening to Their Stories
Lisa Sanders, MD, is author of the popular Diagnosis column for the New York Times Magazine,...
25:17
Communicating with Patients Who Have Limited English Proficiency (LEP)
Elaine Khoong, MD, MS, discusses the rationale for using certified medical interpreters and the...
17:05
Using the RESPECT Model to Build a High-Performance Team
Co-author of the DocCom module on high performance teams, Carol Mostow, LICSW, discusses the...
22:56
Tips and Techniques to Rekindle Joy
Susmita Pati, MD, MPH, Chief Medical Program Advisor for the Alan Alda Center for Communicating...
14:22
The Cherished Relationship: How Clinicians Can Improve Outcomes
Listen to renowned author and cardiologist, Eric Topol, MD, discuss the five qualities of deep...
20:50
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