Retail Gets Real

344. The future of AI in consumer experience

Artificial intelligence is everywhere, and as consumers become more and more comfortable with...

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• 7 días

343. How Saks OFF 5TH is crafting customer-centric experiences

Retail Gets Real episode 343: On today’s show, Rob Brooks, president and CEO of Saks OFF 5TH,...

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• 13 días

342. Celebrating women in retail

In honor of Women's History Month, we're taking a look back at some of our favorite conversations...

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• 20 días

341: From Peeps to wreaths: Easter shopping insights with NRF’s Katherine Cullen

Despite the holiday falling in late March this year, consumer spending this Easter is expected to...

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• 28 días

340: 32 ways to order a Big Mac: Leading the digital transformation of McDonald’s

Live from Retail’s Big Show in New York City—Caleb Pearson, VP of US customer engagement at...

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• 1 mes

339. Made By Gather’s Shae Hong on innovation, kitchenware and collaborating with Drew Barrymore

Made By Gather designs and manufactures kitchenware for a modern generation of makers with...

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• 2 meses

338. Improving the front-line associate experience at PetSmart

PetSmart recently rolled out its new employee-focused communications app, called Central Bark, to...

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• 2 meses

337. Inside the digital transformation of Abercrombie & Fitch

American lifestyle retailer Abercrombie & Fitch is in the midst of an enterprise-wide digital...

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• 2 meses

336. Levi’s CEO Michelle Gass on leadership, taking risks and her vision for Levi’s

Today’s guest has recently taken the reins at one of the world’s most iconic apparel brands....

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• 2 meses

335. LIVE: Monica Royer on bringing Monica + Andy to Walmart

Monica + Andy was born in a delivery room, not a boardroom. As Monica Royer held her newborn...

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• 2 meses

334. Saks CEO Marc Metrick on the evolving luxury consumer

Today’s luxury consumer market is growing with a vibrant continuum of shoppers who expect...

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• 3 meses

333. Walmart’s Anshu Bhardwaj on AI and the retailer’s role as a global tech leader

In her 14 years with Walmart, Anshu Bhardwaj, vice president and COO of Walmart Global...

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• 3 meses

332. The state of retail heading into 2024 with NRF President and CEO Matthew Shay

Coming to you live from NRF 2024: Retail's Big Show in New York City, NRF President and CEO...

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• 3 meses

331. Retail trends to watch in 2024

More than 200 million people shopped online and in stores over the holidays, but will that...

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• 3 meses

330. A preview of NRF 2024: Retail’s Big Show

More than 40,000 retailers of all kinds are getting ready to come together in New York City’s...

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• 4 meses

329. Checking in on 2023 winter holiday shopping trends

NRF expects spending to reach record highs this holiday season, hitting $957 billion. What are...

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• 4 meses

328. Crocs: A story of reinvention, innovation and modern marketing magic

As recently as 2016, the No. 3 Google search trend for Crocs was ‘Crocs memes’ — memes to make...

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• 4 meses

327. It’s slime time: Unboxing a whole new toy experience with Jungmin Kang of Snoopslimes

Today on Retail Gets Real, we have the pleasure of speaking with Jungmin Kang, teen entrepreneur,...

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• 5 meses

326. Considering diversity, equity and inclusion as a state of success—not a checkbox

In this episode, we sit down with Mecca Mitchell, Senior Vice President of Leadership and...

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• 5 meses

325. Understanding the impact of ORC (Organized Retail Crime) and fighting back

We talk to David Johnston, NRF’s VP of Asset Protection & Retail Operations, about an issue...

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• 5 meses