The Cherryleaf Podcast

The Cherryleaf Podcast

116. What should startups consider when writing their first docs?

If a startup came to you asking for a checklist of actions they should take/consider when it...

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115. Creating Learning and Development content with Flare (interview)

Unexpected bonus August episode. We spoke to Jennifer Morse, Vice President of Customer...

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114. Nine common onboarding mistakes that software companies make

Ellis looks at nine common onboarding mistakes that software companies make: Not thinking...

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113. Using heatmaps & recordings to improve Hotjar's knowledge base, with Karissa Van Baule

We talk to Karissa Van Baulen, Customer Education Lead and Knowledge Base Owner at Hotjar. We...

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112. Nobody ever wants to buy software, with Toby Chapman-Dawe

Ellis talks to Toby Chapman Dawe of Strand UK about why he claims nobody ever wants to buy...

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111. Building a developer portal using Flare - A new way to do it

For a while now, we’ve been looking at ways to import API reference content into MadCap...

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110. After basic techcomm training, what next?

In addition to the basic skills in technical communication, what other skills does a technical...

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109. Review of Google's UX design course

In March 2021, Google published the “Google UX Design Certificate Program", as part of its...

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108. What you said you wanted from a course on creating screenshots and images

Recently, we asked on Social Media: What do you want from a course on creating screenshots...

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107. Why communication skills are not enough

We talk about an episode from the Smart Passive Income Podcast (Smart Passive Income Podcast 471...

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106. The mysterious Reuse Files button in Microsoft Word

In December 2020, a \"Reuse Files\" button mysteriously appeared in the browser version of...

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105. What are the most common problems organisations make with developer portals and API documentation?

On social media, we asked \"what are the most common problems organisations make with developer...

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104. Fixing broken developer portals

We look at some of the common content challenges organisations face with their developer portals,...

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103. Training during the Lockdown - Lessons learnt

We discuss the lessons we've learnt so far from training in a virtual classroom environment...

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102. Bridgerton, Brexit, and Cherryleaf: The Untold Story

Ellis donned his finest brocade waistcoat and riding boots for an episode that was recorded in...

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101. Deborah Reid on usability testing

We spoke to Deborah Reid, Lead Tester at Bloom & Wild, about usability testing.  We...

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100: What you told us - the one goal you’re setting for 2021

We asked the people who receive the Cherryleaf newsletter what was one goal (relating to work,...

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99. Trends in Technical Communication for 2021 and beyond

Another walking podcast, this time it's from Bedfont Lakes country park in west London. We gaze...

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98. Judging the The DevPortal Awards 2020

The DevPortal Awards brings together the API community to recognize, celebrate and learn from the...

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97. The Remote Work Decade?

We discuss a thread by Chris Herd on Twitter about working from home, and the future of work....

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