Measure What Matters: How to Win Loyal Members (Even in a Recession)
In this month's episode, we're excited to explore how your credit union can measure its impact in...
37:58
Why Consumer Data Privacy Matters, and How Credit Unions Can Prepare for Regulations
By now you've probably heard of the California Consumer Privacy Act (CCPA), but if you're not...
27:23
Empathy in Action: Shifting the Center of the Credit Union Business Model
In today's "new normal," what should credit unions be doing differently? Gigi Hyland,...
38:14
Think Big and Dream Bigger: Innovation in the Midst of Crisis
Innovation is often born out of crisis. After all, when everything is running smoothly, there...
36:35
Doing The Right Thing: The New Competitive Advantage for Credit Unions
In the coming months, as we shift from crisis mode to our "new normal," companies will no doubt...
39:52
Leading with Passion & Compassion: How Credit Unions Can Step up During Uncertain Times
During times of crisis, credit unions must walk together with their members. But how? Jim...
32:05
Practical & Actionable Ideas for Credit Unions During the COVID-19 Crisis
Credit unions, like many businesses, are currently facing a lot of unknowns. It's not always...
41:07
Coronavirus & Credit Unions: Tips from a PR Expert
We are living in fast-changing and uncertain times. Right now, more than ever, your members are...
33:46
Emotions & Finances: Empowering Credit Unions to Create Happy Members
We think of finance as a science, not an art. But the truth is, when it comes to our personal...
39:09
Equity is Empathy: Why Credit Unions Need a Multicultural Marketing Strategy
Why is it important for credit unions to adopt a multicultural marketing strategy? Perhaps more...
45:10
Equity is Empathy: Why Credit Unions Need a Multicultural Marketing Strategy
Why is it important for credit unions to adopt a multicultural marketing strategy? Perhaps more...
45:10
Open Your Eyes: The Three Myths that Hold Credit Unions Back
It it time for us to open our eyes to a credit union? Turns out, our eyes may already be open,...
34:50
Race to the Top: What "Values-Based Banking" Actually Means
"Values-based banking" is becoming a popular concept, but what does it actually mean? Simeon...
35:35
Breaking the Bottleneck: Lessons in Thinking Differently
What's one thing you've always dreamed of doing but aren't doing right now because you don't have...
33:51
Better than Banks: Why and How Credit Unions Need to Differentiate
How has the credit union evolved in the last 30 years? We talked to Marc Schaefer, CEO of...
37:42
The Next Uber? What Innovation Really Means in the Credit Union Industry
Everyone loves talking about the importance of innovation, including the credit union industry....
30:56
How to Reignite the Credit Union Movement: Lessons from a Startup Credit Union
While credit unions have undoubtedly been affected by the rise of fintech startups, the concept...
53:07
Beyond Payday Lenders and Pawn Shops: Thinking Differently about Small Dollar Loans
For many Americans, a few hundred dollars can mean the difference between financial stability and...
36:00
How Credit Unions are Like Farmers Markets: Ty Robbins of People's Trust FCU
Ty Robbins, CIO of People’s Trust FCU, joins us to talk about his passion for using the...
35:16
Wellness of Mind, Body, and Wallet: Allegacy FCU’s Transformational Wellness Program
Ashley Kohlrus, COO of Allegacy FCU, and Karen Sigmon-Smith, Managing Director of WellQ, join us...
31:23
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